UntilGone.com Reviews 48,571

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers had a great experience with this company. Customers frequently praise the company for its excellent prices and the wide variety of products available. Many appreciate the mystery box experience and often receive usable items. The ordering process is generally described as easy, and products typically arrive promptly and match their descriptions, with many finding great deals. However, some customers were dissatisfied with the customer service, reporting issues with responsiveness and a lack of urgency in resolving problems. There were also instances where products received did not match their descriptions or expectations, leading to frustration regarding returns and refunds. A few people also experienced problems with software licenses and found the website's product listings to be unclear.

What people talk about most

Product

Customers had ambiguous experiences with product. Many reviewers praised the great products, prices, and wide... See more

Order

Reviewers mention ambiguous feedback about order. Many customers report an easy ordering process, with some... See more

Price

Consumers find price to be ambiguous. Many reviewers appreciate the affordable prices, great deals, and... See more

Website

Clients share ambiguous opinions on the website. Some customers express strong dissatisfaction, calling it... See more

Customer service

Customers consistently note negative experiences with customer service. Many reviewers report no response, or... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The low prices and the free shipping. I have recommended this site to a number off people

Rated 5 out of 5 stars

UntilGone has been a surprisingly great experience! They are regularly updating their products & with great deals & prices. The JunkBoxes are a favorite of mine! I like the mystery experience and a... See more

Rated 5 out of 5 stars

This pilot for the website for untilgone.com is very fantastic for connecting for buying from untilgone.com.!! Plus, untilgone.com has many products for purchase at really excellent prices. I have t... See more

Rated 5 out of 5 stars

UntilGone.com offers a fun and engaging shopping experience with unique deals. The products arrived promptly and matched the descriptions perfectly. It’s a great spot for finding interesting items wi... See more


Company details

  1. Online Marketplace

About UntilGone.com

Written by the company

Promo Image Logo

In business since 2005 (originally as Yugster), we are the destination for finding daily deals on top products including premium brands like Apple, Oakley, Shark/Ninja, and many others. Our goal is to save our customers money on every single order and we are excited to do the same for you! We do the work to find products you’re interested in and deliver them right to your inbox.

Shop Our Great Selection:

At UntilGone.com our customers are our number one concern and we have you covered! If there is a problem with your order, please contact us and we'll work with you to make it right!

Support

Contact info

3.9

Great

TrustScore 4 out of 5

49K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

All you have to do is read my email…

All you have to do is read my email chain. The product I purchased was of terrible quality and you would not stand behind it - return shipping you want me to pay is nearly what I paid for the product!

Update - replied to Untilgone after their response on Trustpilot to me. LOL - SAME BULLCRAP - They would rather lose a customer than TRY to make them Happy - all over return shipping charges for a TERRIBLE PRODUCT. UntilGone? Pitiful Customer Service - I will be shopping elsewhere in the future!

October 5, 2024
UntilGone.com logo

Reply from UntilGone.com

Hi Michael,

We’re very sorry to hear about your experience with the product quality and the return shipping cost. We understand your frustration, and this isn’t the level of support we aim to provide. Please reach out to our customer support team again at support@untilgone.com so we can review your case and explore options to better address your concerns. Thank you for sharing your feedback—it helps us improve.

Rated 1 out of 5 stars

The item that I received was not the…

The item that I received was not the item that I purchased. Additionally, the item was of very poor quality.

October 6, 2024
UntilGone.com logo

Reply from UntilGone.com

Hi Dashawn,

We’re sorry to hear that you received the wrong item and that it didn’t meet quality expectations. This isn’t the experience we want for our customers. Please reach out to our customer support team at support@untilgone.com so we can arrange for a replacement or discuss another solution that works for you. Thank you for giving us the opportunity to make this right.

Rated 1 out of 5 stars

I have never received my order

I have never received my order. I won't be ordering again.

October 5, 2024
UntilGone.com logo

Reply from UntilGone.com

Hi David,

We’re very sorry that you haven’t received your order. This isn’t the experience we aim to provide, and we’d appreciate the chance to make things right. Please reach out to our customer support team at support@untilgone.com so we can assist with tracking your order or arranging a refund if needed. Thank you for sharing your feedback.

Rated 1 out of 5 stars

ordered two items rec'd only one and no…

ordered two items rec'd only one and no information when I will receive the other.

October 3, 2024
UntilGone.com logo

Reply from UntilGone.com

Hi Anthony,

We apologize for the missing item and the lack of information regarding its arrival. Please reach out to our customer support team at support@untilgone.com so we can provide an update and ensure the rest of your order gets to you as soon as possible. Thank you for your patience, and we’re here to help make this right.

Rated 1 out of 5 stars

Was not what I expected

Was not what I expected. I can not use it for any of the apps that I bought it for.
I was highly disappointed.

October 3, 2024
UntilGone.com logo

Reply from UntilGone.com

Hi Kimberly,

We’re sorry to hear that the product didn’t meet your expectations and isn’t compatible with the apps you intended to use. Your satisfaction is important to us, so please contact our customer support team at support@untilgone.com to discuss options. We appreciate your feedback and the chance to make things right.

Rated 4 out of 5 stars

I purchased 2 laptops

I purchased 2 laptops, the first was an Apple which never turned up with the enclosed instructions a waste. the second was a hp elite book, the turn up instructions worked perfectly and works fantastic. Both were delivered expediciously, 1 for 2 isn;t bad especially since the Apple was the cheaper of the 2. i am satisfied but will never buy another Apple product at any price,

October 2, 2024
Rated 1 out of 5 stars

What went wrong is that you ask for a…

What went wrong is that you ask for a review but you don’t tell me which product I’m reviewing.

Update. The company responded with which product they wanted me to review. Unfortunately, after five weeks of waiting, I never received the product. The tracking info states that the product was sent to California, which I presume is a distribution center, and never left there. I initiated a refund with PayPal.

October 1, 2024
UntilGone.com logo

Reply from UntilGone.com

Hi Angela,

Thank you for your feedback. We apologize for not specifying which product you’re reviewing, it's for item: Large Outdoor Tactical & Hiking Backpack with MOLLE System. If you need assistance with any recent purchases, please don’t hesitate to reach out to our support team at support@untilgone.com. We appreciate your time and feedback!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look