uPang Australia Reviews 

34
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I bought this product less than two years ago, and it completely broke down. The first time it broke down was that the light inside was broken. I bought the lamp tube again, and it was less than half... See more

Rated 5 out of 5 stars

Provided it actually works (i.e. it kills bacteria - which I cannot verify), this product is highly recommended! I cannot be more grateful at how much it has simplified the sterilising process. It's p... See more

Rated 5 out of 5 stars

This is our 2nd upang sterilizer as we have decided to upgrade for a bigger capacity from the previous upang generation. We recommend it highly and it is one of our best baby purchases. We love it so... See more

Rated 5 out of 5 stars

THis is the best steriliser in the market for good reason. It fits so much in it, doesn’t use a single chemical or any water, and best yet it dries all the plastic bottles for me. No more leaving b... See more

Company replied

Company details

  1. Beauty & Well-being

Information provided by various external sources

Sterilize toys, bottles, mobiles phones, brushes and more with the power of UV. No more steaming or microwaving, no more chemicals. Tested and trusted worldwide. Available in 2 sizes - the 701 Original and the 802 Plus - and in a wide range of colours.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

34 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(34)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

It was broken and bought less than two years ago

I bought this product less than two years ago, and it completely broke down. The first time it broke down was that the light inside was broken. I bought the lamp tube again, and it was less than half a year after the lamp tube was replaced. I think this product is very convenient to use, but the quality is really poor. It's not cheap, but it doesn't last very long. Cost performance is too low. Do not recommend buying, the frequency of bad too high

October 10, 2021
Unprompted review
Rated 5 out of 5 stars

So simple!

Provided it actually works (i.e. it kills bacteria - which I cannot verify), this product is highly recommended! I cannot be more grateful at how much it has simplified the sterilising process. It's practically self cleaning as well so that's one less thing to do for busy parents!

August 4, 2021
Rated 5 out of 5 stars

Dealt with Greg

Dealt with Greg, he was accommodating with the delivery. Actual product saves me time and one of the best investments I've purchased.

May 24, 2021
Rated 5 out of 5 stars

The product is awesome

The product is awesome, easy to use but I order grey colour not yellow but anyway its ok. Highly recommend it for someone who have a first baby. Feel more confident when I take care for the baby

April 14, 2021
Rated 5 out of 5 stars

I am very happy with the uPang

I am very happy with the uPang, very easy to use and can fit a lot of items. I did not buy it for baby bottles. I bought it for my CPAP items and anything that requires sterilisation.
When sterilised the items do not smell, I have heard of other brands machines smell. It is also soooo quiet I forget it is on.

April 3, 2021
Rated 1 out of 5 stars

I haven’t received my upang yet!

September 8, 2020
Unprompted review
uPang Australia logo

Reply from uPang Australia

Hi Thomas, thanks for getting in touch. I can see that your uPang is still in transit with the courier company, with an expected delivery between the 8th and 15th of September. Due to restrictions in Victoria, parcels are taking longer than normal to be delivered, but please let us know if this still has not arrived within the delivery timeframe. Thanks, Rikki

Rated 5 out of 5 stars

Excellent

Very fast and efficient service, received it within 3 days of ordering

July 29, 2020
Unprompted review
Rated 5 out of 5 stars

Great time saver!

This is our 2nd upang sterilizer as we have decided to upgrade for a bigger capacity from the previous upang generation. We recommend it highly and it is one of our best baby purchases. We love it so much that we’ve used our older sterilizer to disinfect any personal equipment that we bring to and from work like our phones and watches.

July 24, 2020
Unprompted review
Rated 3 out of 5 stars

I gave them 3 stars because the…

I gave them 3 stars because the replacement LED bulbs are quite expensive in addition to the shipping fee. But i got my order the next day which is a good thing.

June 30, 2020
Unprompted review
Rated 4 out of 5 stars

After a year the light bulbs broke

After a year the light bulbs broke. Another negative point is that you can see the UV light . That's very bad . The latest design of this machine is smarter. I am fine with this but I would recommend you to check out the latest version of this.

June 5, 2020
Unprompted review
uPang Australia logo

Reply from uPang Australia

Hi Jessica,

Thanks for getting in touch about your experience, and are glad that you recommend it.

We're sorry to read that your lights broke. We do advise that these are replaced every 12 months or 10,000 hours of use to maintain efficiency.

In regards to seeing the UV light, this is through the mirrored glass door, preventing the UV rays from leaving the inside of the machine.

-uPang Australia

Rated 5 out of 5 stars

Great steriliser

Great steriliser! We’ve had this machine for over six months and it has made bottle sterilising much easier.

June 4, 2020
Unprompted review
uPang Australia logo

Reply from uPang Australia

Thanks for your feedback!

Rated 5 out of 5 stars

Very helpful

June 4, 2020
Unprompted review
uPang Australia logo

Reply from uPang Australia

Hi Nova,

Thanks for your feedback!

-uPang Australia

Rated 5 out of 5 stars

Love my upang!!!

Love my upang - best thing I bought by far - so way to use and compact so can stay on the bench all the time - fits in a lot more than you expect too!

June 4, 2020
Unprompted review
uPang Australia logo

Reply from uPang Australia

Thanks for leaving a review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look