While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Software Company

Written by the company

uPass, a pioneering AI detector and undetectable AI rewriter built specifically for students, specializes in generating humanized academic content to bypass Turnitin's AI detector and plagiarism checker. Utilizing its Ultimate AI Detector and Undetectable AI Rewriter, which boast over 90% human score, uPass supports more than 60,000 students globally in maintaining academic integrity. The company enables swift results from multiple AI detectors, reducing manual checking time. Known for its accuracy, uPass guarantees plagiarism-free outputs through varied reproduction of ideas, without distorting the original meaning. Trusted by students across diverse disciplines, uPass combines authenticity, effectiveness, and ease of use, standing as an undisputed leader in bypassing AI detection.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This company is a total SCAM

This company is a total SCAM. Avoid at all costs. They don't give you the option to cancel your subscription, which is done on purpose, so they can keep billing your credit card. Their support email address doesn't work; you get a failure notification stating the email address does not exist.

March 13, 2026
Unprompted review
uPass logo

Reply from uPass

Hi there, sorry for the experience you encountered. We will follow up your feedback about our service. And to better resolve this problem. Could you please reach out to us at contact@upass.ai for more help? We will try our best to help you.

Wish you all the best,

Rated 1 out of 5 stars

Never Received Subscription That I Paid For!!!

Ive contacted them twice at the contact email they provide and have gotten no response. I purchased a subscription and never received it!! They just took my money without giving me the use of the product/platform. How do I get my money back!! Please don't respond with “contact us at this email” because i have done that already twice!!

February 14, 2026
Unprompted review
uPass logo

Reply from uPass

Hi there, sorry for the experience you encountered. We will follow up your feedback about our service. And to better resolve this problem. Could you please reach out to us at contact@upass.ai for more help? We will try our best to help you.

Wish you all the best,

Rated 1 out of 5 stars

I have written to them twice now using…

I have written to them twice now using the email on the website to cancel and refund my membership but I seem to be getting nowhere. I have had no reply or acknowledgement that my message has been received.

January 21, 2026
Unprompted review
uPass logo

Reply from uPass

Hi there, sorry for the experience you encountered. We will follow up your feedback about our service. And to better resolve this problem. Could you please reach out to us at contact@upass.ai for more help? We will try our best to help you.

Wish you all the best,

Rated 1 out of 5 stars

Very very bad

Very very bad. Because I use it many times to humanize my content and other GPT detectors detect the content.

July 5, 2024
Unprompted review
uPass logo

Reply from uPass

Hi there, sorry to hear that. To better resolve this problem, could you please reach out to us at contact@upass.ai?

Show reviews in all languages. (5 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look