Don't!!!!!
October 30, 2023
Unprompted review
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Company details
Information provided by various external sources
UPC has been a subsidiary of Liberty Global since 2005.
Contact info
Customer service is non existent
Upc website shows Sunrise phone number if you need to get in touch with them. They also have a link to Sunrise web chat.
If you try to use them as UPC customer however, even though UPC is Sunrise end quote, you'll get literally nothing from them.
Just hope you won't be in need of any actual help otherwise it'd be better to straight go to the Ombudscom.
January 29, 2023
Unprompted review
Upc.ch ou l'art de se faire arnaquer pendant 4 ans !
I came across their website as I was looking for an internet provider. They seemed reliable to me so I registered. As I was new to the system didn't really paid attention to the * in the contract. Now, I am just paying and waiting for the 4 years to expire. No way to cancel subscription except than paying almost 2000 CHF. No assistance as they force you to go through chat and calls to have any information. If you move during the subscription period they double your bills. Now I am paying around 70 CHF per month with an unstable connection that breaks every 30 min! It will even raise to almost 100
CHF soon. Their technician came and did something to supposedly make IT better but yet he even make it WORSE. I am now searching internet to find alternatives.
August 15, 2022
Unprompted review
The worst internet TV company in…
The worst internet TV company in Switzerland so far. Now that they even merged with Sunrise it's a nightmare. The call center, the billing, the service. To avoid absolutely. Unfortunately I have to wait one more year before canceling my subscription
April 6, 2022
Unprompted review
Keep waiting for customer service
September 28, 2021
Unprompted review
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