UpCircle Reviews 

2,630
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 659 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their effectiveness, noting significant improvements in skin hydration, texture, and appearance, alongside positive results for hair. Many appreciate the high quality, natural feel, and pleasant scents, often finding that a small amount goes a long way. The ordering process is easy, with prompt delivery and well-packaged items, and customer service is consistently highlighted as fantastic and responsive. However, some customers also noted occasional issues with delivery, experiencing delays or items not being dispatched promptly. A few other people also felt that certain products did not suit their skin, leading to dryness, irritation, or a lack of hydration. Additionally, some reviewers were not happy with aspects of customer service regarding unresolved issues or unexpected costs for returns.

What people talk about most

Product

People report positive experiences with product, with many customers expressing satisfaction with how the... See more

Quality

Customers consistently note positive experiences with quality, praising products for leaving skin feeling... See more

Order

Consumers find the ordering process to be positive, with many praising its ease and the quick delivery of... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the prompt, polite, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the ease of ordering and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had such a wonderful experience so far with this company..such fantastic customer service and support. Their products are beautiful, and feel so clean and natural... Only using now for the fi... See more

Rated 5 out of 5 stars

Ordered a sample pack with gift card. Eye cream works almost immediately. Next tried shampoo cream because I’ve run out of my usual shampoo bar. That was really nice, hair still feels like it’s just b... See more

Rated 5 out of 5 stars

I ordered the Face Scrub with Coffee + Rosehip Oil and wow I am OBSESSED! Firstly, it smells amazing and I don’t even like coffee 🤣 and my skin is the most hydrated it has been in months! I suffer wi... See more

Rated 5 out of 5 stars

I am a returning customer and use their moisturisers, eye cream, peptide, face balm, spf (which is a pot of wonder), body scrub and the shampoo and conditioner. I return because I like their ethos and... See more


Company details

  1. Skin Care Clinic

Written by the company

Nature gives us lots of wonderful ingredients that make our skin healthier and more radiant – like used coffee grounds and brewed chai tea spices. But they often end up going to landfill. Why should all that good stuff go to waste? It shouldn’t. That’s why, at UpCircle, we elevate leftover natural ingredients, bringing them back to life as beauty products your skin will love. And as well as being 100% natural, our skincare range is also 100% brilliant. Because you shouldn’t have to choose between doing the right thing and getting the best results. With UpCircle, you get to enjoy the uplifting benefits of nature’s own skin rejuvenators – and do the planet some good, too. That’s all round better skincare.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

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Replied to 47% of negative reviews

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4.7

All reviews

(2,630)

588 reviews in the last 12 months

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Rated 5 out of 5 stars

Purchased the eye cream from Amazon a…

Purchased the eye cream from Amazon a couple of weeks ago. I recently contacted UpCircle directly as I had a problem with the product. I received an email straight away to advise to discard it and a replacement would be issued. A replacement was issued the next day. Fantastic customer service by UpCircle

April 28, 2026
Unprompted review
Rated 4 out of 5 stars

Shampoo cream ✅ eye cream meh.

I have used the shampoo cream and the eye cream. I have a very itchy scalp/psoriasis. The shampoo cream didn’t touch the plaques on my scalp but did stop the itch. I didn’t notice the eye cream make my dark circles lighter or anything really. Have gone to a tricologist for some targeted shampoo which has done the trick. Will go back to upcircle shampoo cream if I need to. Probably wouldn’t bother with the eye cream again.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love Upcircle products 💚

I absolutely love Upcircle products 💚
I first noticed the difference in a friend , her eyes looked brighter, less tired, and those dark circles and bags had really softened. She just looked more awake and refreshed… she recommended Upcircle.
I started with the eye cream and from the first use I was instantly impressed. Now I use the eye cream, serum, moisturiser, face scrub, night cream, and even the shampoo and conditioner.
Honestly, every single product is a 5⭐ from me.
My skin feels fresher and looks more youthful, and my hair is noticeably thicker, stays cleaner for longer, and I’m seeing far less shedding with each wash.
Such a beautiful, effective range 😍 I’m completely converted ✨
#UpCircle #SkincareRoutine #SustainableBeauty #GlowingSkin #NaturalBeauty #HairCare #SelfCare

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love UpCircle and have…

I absolutely love UpCircle and have been buying from them for 4 years. I use the cleansing milk,the balm cleanser, eye cream, night cream, coffee face oil, coffee lemongrass scrub face, coffes lemongrass body scrub, clay face mask and the suncream - all these products are perfect for my sensitive skin. I love that they don't use plastic. I highly recommend all the products I've listed ❤️✨️

April 26, 2026
Unprompted review
Rated 5 out of 5 stars

UpCircle has changed my life!

I’ve always struggled with my skin. Most skin care doesn’t suit me or work. I haven’t been able to use any type of sensitive soap on my skin since I was 21! I ordered the sample pack and haven’t looked back. All the products are amazing. I can now use their soap, all over my body!! The shampoo and conditioner is wonderful. A small amount lathers and my hair has volume again. I now use all their skin care products. It has made such a difference to my life and skin health. I actually feel comfortable in my own skin. I’m so glad I’ve found UpCircle 🧡

April 24, 2026
Unprompted review
Rated 1 out of 5 stars

Blisters caused by Peptide Serum

I bought the custard apple peptide serum, with very high hopes, however it unfortunately blistered my skin and left me with very painful lesions which required medical treatment.
The first few times I used it, I assumed it was just my sensitive skin reacting, so I stopped it until my skin was settled. But the second attempt at incorporating it into my skincare, it confirmed that it caused blisters on my skin as I had the exact same reaction almost a month later (when my skin had been settled and calm).
Very disappointed as had hoped for good results - I love the caffeine eye cream, but sadly something in this serum gave me very painful blisters.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

My first order was Shampoo

My first order was the shampoo. I had an incredibly itchy, flaky scalp and I'd tried loads of different solutions that promised the world. My first use, it definitely felt itchy and flaky after but I truly think I'd used too much and didn't rinse
it properly. You really only need to use a tiny amount. I was my hair 2/3 times a week and is grey and shoulder length and if I'm honest I didn't see any benefits till the 4th week. I'm now flake free and my scalp has really settled down. Another positive is that I've hardly made a dent in the product so my jar will last a good while. This is only my experience and I hope it helps.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

After two months of consistent use

After two months of consistent use, I’m ready to give an honest and thorough review of the UpCircle skincare line.
Eye Cream
I had high hopes for the eye cream but unfortunately it simply didn’t deliver any noticeable results for me. Despite faithful daily use over the full two months, I saw no visible change in the delicate eye area. It’s a pass for me personally, though individual results may vary.
Night Cream, Peptide Serum, Face Oil & Day Cream
These four products, however, are nothing short of extraordinary. I have been investing in high-end skincare for many years, spending significant money on products that have promised results and largely underdelivered. Nothing has ever come close to what this combination has done for my skin.
Within two months, the difference in my skin tone and texture is genuinely remarkable. My skin looks more even, feels smoother and has a radiance I haven’t been able to achieve before, regardless of price point. The peptide serum feels like a cornerstone of this routine, working beautifully alongside the face oil, night cream, and day cream.
Overall Verdict
If you’re considering the UpCircle range, I would wholeheartedly recommend the night cream, peptide serum, face oil and day cream as a core routine. The eye cream was a miss for me, but the rest of the range has genuinely transformed my skin in a way that years of expensive alternatives never managed to. This is an absolutely 100% genuine review. I am now hooked on these products, thank you UpCircle! ❤️

February 7, 2026
Unprompted review
Rated 5 out of 5 stars

Customer service is amazing, products are incredible

Customer service is amazing, I have had many problems with my skin including rosacea in my 30’s which resulted in hyper sensitivity. I contacted the company and they came back with detailed advice and free samples for me to try. Now after several months and a quite full routine am delighted with the improvement. I am 70 this year and no one ever believes me!

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous products

I have loved every skincare product I have tried from UpCircle. My skin feels and looks nicer and I have finally found a skincare ritual I enjoy. My skincare regime in the evening is as good as taking your bra off!!!

April 16, 2026
Unprompted review
Rated 4 out of 5 stars

Great, sustainable products

Great, sustainable products.
Love the eye cream and currently trying the serum.
Lovely fragrance, easy to use

Way too many emails though; putting me off.

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

I had a problem with a delivery and…

I had a problem with a delivery and UpCircle sorted it immediately very efficient.. and the shampoo and conditioner are the best I’ve tried for an itchy scalp and both smell glorious…

April 1, 2026
Unprompted review
Rated 3 out of 5 stars

Service was a little confusing when…

Service was a little confusing when ordering, I appear to have ordered 3 lots of shampoo & conditioner.
Probably my fault but as I had not tried the product before,buying it in such quantity was not a good idea

March 1, 2026
Unprompted review

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