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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are particularly impressed with the product's capabilities, finding it to be a powerful and efficient PDF editor that offers a comprehensive set of features. Many appreciate its lightweight nature and fast performance, often highlighting its value as a cost-effective alternative to more expensive software. People also found the pricing to be very reasonable, especially for the lifetime license option. However, some people were not happy with certain aspects of the user experience, mentioning issues with the interface not always being intuitive or with specific functionalities like right-to-left page binding. A few other people also felt that the app and website could be improved, citing problems with logging in, password resets, or the functionality of certain tools like the translation module and watermark removal.

What people talk about most

User experience

Reviewers mention ambiguous feedback about user experience. Many consumers praise the clean, intuitive, and... See more

Product

Clients share positive opinions on the product, often calling it an amazing PDF editor and a great... See more

Application

Consumers find the app to be ambiguous. Many reviewers praise it as a "must-have" for its user-friendly... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers praise its clean, modern, and... See more

Price

Customers consistently note positive experiences with price. Many reviewers find the product to be a great,... See more

Based on these reviews

Rated 4 out of 5 stars

Editing content of 1-pg doc seems to be possible using a font of choice with this tool. I could shift content on pg as well. Purchased a license and weeks after I got offered a free software lice... See more

Company replied

Rated 4 out of 5 stars

Everything else works great, but UPDF doesn’t provide an option to display PDFs with right-to-left (RTL) page binding. As a result, comics and vertically typeset books appear in the wrong reading orde... See more

Company replied

Rated 4 out of 5 stars

I have almost completely transitioned from Adobe PDF to UPDF on most of my devices! It has saved me hundreds of dollars from my subscription to Adobe Pro and still allows me almost all the same featur... See more

Company replied

Rated 4 out of 5 stars

I don't really have a good grasp of all of the features but as a novice, I like that it saves my last opened page on every PDF. I like reading on it better than my browser kindle books. It's very sati... See more

Company replied


Company details

  1. Software Company
  2. Cloud Storage Service
  3. Computer Accessories Store
  4. Institute of Technology

Written by the company

UPDF is the star product from Superace Software Technology Co., Ltd. As an all-in-one PDF editor, UPDF helps you read, annotate, edit, convert, OCR, protect, and organize PDF documents. With extensive PDF editing tools, you can add or edit text, images, links, watermarks, backgrounds, headers, and footers. UPDF provides more than 13 annotations tools to help you highlight, underline, and add sticky notes, stamps, shapes, text boxes, stickers, etc. to your PDF documents. UPDF is also the best PDF converter. It converts PDF to Word, Excel, PPT, Image, Text, RTF, HTML, XML, PDF/A, etc. with consistent formatting. The advanced OCR text recognition fearure is built in UPDF with 38 language support. UPDF is compatible with Windows, Mac, iOS, and Android. With one account, you can access all the features across all platforms. It helps millions of personal users and businesses improve document productivity.


Contact info

3.8

Great

TrustScore 4 out of 5

683 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

No support - Lost money

I have bought a perpetual licence in 2023, and I still cannot use it because of some stupid email address problem. The support cannot sort it out, and does not propose any solution. I have to imagine solutions. Lost money, no support.
Invoice 20231207008 of Dec 6 2023

June 11, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi, could you leave your email here or please tell me where can we find your email? So we can help as fast as possible

Rated 5 out of 5 stars

Exceptional PDF Editing

I recently tried UPDF, and I must say its user interface is top-notch. The design is clean and intuitive, making navigation a breeze. Editing PDFs has never been easier; the tools are responsive and comprehensive. The OCR feature is particularly impressive, accurately converting scanned documents into editable text.

However, there are a few downsides. It struggles with Arabic text the OCR doesn’t support Arabic, which is a significant drawback for users needing this functionality. Additionally, the general handling of Arabic PDFs isn’t as smooth as it should be.

Overall, UPDF is an excellent tool for most PDF needs, especially if Arabic isn't a requirement. I'd rate it 5 out of 5

April 2, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of "UPDF". We have reported this situation to our tech department and we will improve this feature as soon as possible. Please make sure that you always update to the latest version so you won't miss out new features!

Rated 5 out of 5 stars

UPDF is excellent!

I have used UPDF for several years.
As an IT professional, graphic designer, and technical writer my requirements for a PDF viewing and editing application are demanding. It's the utility I use to modify, annotate, sign and view PDF documents, and includes lots of features that make demanding PDF manipulation tasks easy.

I believe in the company because they are responsive to customer requests and update the application frequently.

UPDF isn't perfect, but it comes close. The application's capabilities and price make it an excellent choice for people needing a powerful and user-friendly PDF viewer and editor.

June 8, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of "UPDF". We appreciate a lot your support and it helps us keep upgrading our products and services. Please make sure that you always update to the latest version so you won't miss out new features!

Rated 3 out of 5 stars

UPDF is a pain!

I have been using UPDF Pro for two + years and I give it a MEH at best. It’s constantly NAGGING me to update, upgrade, sign-in. It’s very limited to the number of devices I can use it on. I just need a PDF editor to do specific tasks and I need to be able to use it on my numerous devices, one at a time. But NOOOOO!!! UPDF nags me to sign out of the last device I used it on so I can sign into the device I’m using. Annoying is an understatement! Save your money. As soon as I find an alternative, I’m gonna move. UPDF is a PAIN!!!

June 8, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi, UPDF allows to use 2 desktops+2 mobile devices. If you are looking for more than 2 desktops, you can check out our entreprise version on our website:https://updf.com/

Rated 5 out of 5 stars

I really like this app

I really like this app, I use it everyday.

June 6, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of "UPDF". We appreciate a lot your support and it helps us keep upgrading our products and services.

Rated 5 out of 5 stars

My experience with UPDF has been great

My experience with UPDF has been great. The software is easy to use, especially the editing and converting. It's the only application I'm using. I highly recommend it to every professional.

June 6, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of "UPDF". Of course, “UPDF” is the best PDF software on the market! We appreciate a lot your support and it helps us keep upgrading our products and services.

Rated 5 out of 5 stars

Good alternative for adobe PDF editer app

I used UPDF really, it is so simple, smooth, interactive and I liked it
I hope you support Arabic OCR because I tried alot of Arabic PDF but I didn't find Arabic in OCR Languages
So, Please, Support Arabic in OCR

June 4, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of "UPDF". Of course, “UPDF” is the best PDF software on the market! We appreciate a lot your support and it helps us keep upgrading our products and services. We will improve the Arabic OCR as soon as we can! Please make sure you always update to the latest version so you won't miss new features!

Rated 5 out of 5 stars

UPDF stands out as the ultimate…

UPDF stands out as the ultimate solution that has captured my heart and transformed my document editing journey.

Easy Editing and Annotation Options: UPDF simplifies the editing and annotation process with its user-friendly interface and robust set of tools. Making changes and adding comments to PDFs has never been easier, thanks to UPDF's intuitive features.

OCR and Organizing PDF Pages: Say goodbye to manual organization! With UPDF, rearranging PDF pages is a breeze with just a drag and drop. The OCR functionality is a game-changer, allowing me to convert scanned documents into editable text effortlessly.

Convert to Various Formats and Cloud Integration: UPDF offers unparalleled flexibility by allowing me to convert PDFs to a wide range of formats for seamless sharing and collaboration. The ability to store and retrieve edited PDFs in the cloud ensures that my documents are always accessible from any device.

AI-Powered PDF Interaction: The AI chat feature in UPDF has revolutionized the way I interact with my PDF documents. Conversing with my PDFs in a natural language format has not only boosted my productivity but also made the editing process more engaging and efficient.

June 3, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of "UPDF". We appreciate a lot your support and it helps us keep upgrading our products and services.

Rated 5 out of 5 stars

Great Perpetual alternative.

I was looking for a perpetual PDF alternative ant this is the perfect one. Great interface, great price, perfect for managing, i just hope that i will also get updates for future versions

June 3, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of "UPDF". We appreciate a lot your support and it helps us keep upgrading our products and services. We are constantly improving our features so please make sure that you always update it to the latest version!

Rated 5 out of 5 stars

Excellent PDF Management Program

UPDF is an excellent PDF conversion app for images and Microsoft Word, Excel, and PowerPoint documents. The summaries of PDF files are a time saver, and paraphrasing of complex documents adds to its content's overall simplicity and refinement. And the Price compared to Adobe Acrobat is much better. However, the OCR conversion of PDF documents could be improved because it changes the fonts in the final converted document and does not transfer well to other documents with a different font. Otherwise, I believe that UPDF, compared to Adobe Acrobat, is the second-best PDF conversion and management software available for the researcher and scholar on the retail market today!

June 1, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of "UPDF". We appreciate a lot your support and it helps us keep upgrading our products and services.
We will report this situation to our technical department and we will constantly improve our OCR feature. Please make sure you always update to the latest version so you won't miss out the greatest experience!

Rated 1 out of 5 stars

Unethical Practices and Unsatisfactory Experience with UPDF

I have been using UPDF for approximately 2-3 months, and I am compelled to share my disappointing experience. The software did not meet my expectations in terms of functionality and usability. Additionally, I found the constant barrage of emails and advertisements extremely irritating.

A particularly troubling aspect of my experience is the discovery of their unethical practice regarding reviews. UPDF offers free months of service in exchange for positive reviews, which explains the misleadingly high ratings they have received. This tactic is unfair and compromises the integrity of objective evaluations.

I received an email with the subject line: “Enjoy a Free Gift by Leaving a Good Review for UPDF!” Such behavior is unacceptable and indicates a lack of confidence in their product’s quality. Good software should not need to resort to such measures to obtain positive feedback.

Due to these reasons, I can only give UPDF one star. Their approach to manipulating reviews is unethical, and their product failed to deliver a satisfactory experience.

May 30, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi,
We're deeply sorry for the unpleasant experience you had. And we would like to know which features you are concerned about so we can better help you with it! About the review situation, we would like to give more people a chance to try out UPDF for free. And we did not intend to manipulate reviews. We apologize if this has caused you any inconvenience. If you have any specific opinions on the features themselves, you can send an email to our support: support@superace.com We would love to locate the problem and help you resolve it!
Thank you!

Rated 1 out of 5 stars

the OCR does not support Hindi…

the OCR does not support Hindi and other 23 indian languages this is a draw back

May 29, 2024
Unprompted review
UPDF logo

Reply from UPDF

We are very sorry for bringing you an unpleasant experience. I will report this situation to our technical department for improvement and scheduling production. Please look forward to our updates.

Rated 5 out of 5 stars

Its fantastic app for PDF.

Its fantastic app for PDF. Its a great great alternative of Adobe. Recently I bought its perpetual license. Its umm ❤️❤️.

April 27, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of "UPDF". Of course, “UPDF” is the best PDF software on the market! We appreciate a lot your support and it helps us keep upgrading our products and services. If you haven't tried our AI feature, we highly recommend giving it a try!

Rated 5 out of 5 stars

Simple and effective

The simplicity but with featured pack features that beat any other open source or paid software in the market. I would suggest to try it once and exprience the ease of use.

May 28, 2023
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of "UPDF". Of course, “UPDF” is the best PDF software on the market! We appreciate a lot your support and it helps us keep upgrading our products and services.

Rated 5 out of 5 stars

UPDF > The Others

UPDF Pro was recommended to me by a member of a local IT company when I was looking for an alternative to Adobe. At a fraction of the cost with no monthly fee I get to edit pdf files and create new ones without a single issue. I could not ask for a better product. It reminds me of Adobe from back in the day. Plus, the addition of the AI assistance for those interested adds another level of value without a Major price upgrade.

March 2, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi!
Thank you for the approval of "UPDF". Of course, “UPDF” is the best PDF software on the market! We appreciate a lot your support and it helps us keep upgrading our products and services.

Rated 4 out of 5 stars

Worth trying

It is quite sufficient and fast to use in my daily work. It is also nice that it is always up to date. I think a little more development is needed for artificial intelligence.

May 27, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi, thanks for your feedback! Please tell us if you have any precise advice on our AI feature. And you can send them to our support group:support@superace.com Look forward to your advice and hope you can give me a five-star rating to help us improve!

Rated 4 out of 5 stars

An Alternative to Acrobat with Room for Improvement

The need for an alternative to Acrobat led me to acquire a UPDF licence. It has comparable capabilities, a fairly modern screen, and some decent artificial intelligence features, though they are limited. This app only works with two computers and two devices, which is really annoying because I need to install it on a third device. Actually, high-resolution screen displays, like 4K and above, have a flaw that needs fixing. There was a belief that the proposed plan wasted valuable space. Recognising the icons is a real challenge due to their small size and lack of clarity. In order to make the application user-friendly, it needs to be designed to adapt to different resolutions. After coming from Acrobat, I must admit that the icons aren't very familiar due to my lack of experience with it. Regarding the signature feature, the iPad's sophisticated Apple Pencil has not been fully utilised. A "cheap" impression is given by a delayed response and unsmooth lines. It would be great if the next update could enhance performance even more.

May 26, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi, thanks for your feedback! And we will report this situation to our technical department! Please look forward to our updates!

Rated 1 out of 5 stars

Hello

Hello, I purchased UPDF for editing PDF pages but I am doing everything as destcribed video for editing but I can not do it. The problem is, I can not delete the words written on the PDF, and consequently, I can not insert new text. Could you please help me URGENTLY?

May 22, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi,
We're deeply sorry for the unpleasant experience you had. Please make sure your file is an editable PDF instead of an image. Otherwise, you will need to use OCR function to convert the image into an editable PDF file first. Would you like to send the issues in detail with a screenshot through email to our support: support@superace.com We would love to locate the problem and help you resolve it!
Also, please check out our new Youtube tutorial for editing pdfs if you haven't got a response in a short time:https://www.youtube.com/watch?v=BIddHbSEnYY&list=PLeSmAoxFmnflapi537b7A76YGikplbBvf&index=19
Thank you!

Rated 1 out of 5 stars

I sent an email requesting a refund and…

I sent an email requesting a refund and no one deigns to respond. TERRIBLE CUSTOMER SERVICE

May 10, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hello, I'm so sorry for your bad experience. Our customer service has many emails to deal with every day. Please be patient, and also send a few more emails in case your email was in the spam, we will help you solve the problem soon!
Thank you!

Rated 4 out of 5 stars

Great Software but will I get the big…

Great Software but will I get the big updates (upgrades) if I purchased the perpetual version?

I know the website says that I may not get the upgrades it's a bummer! Otherwise I would have purchased the lifetime perpetual version.

Can someone confirm/promise if I will get the upgrade/big updates in the perpetual version?

May 13, 2024
Unprompted review
UPDF logo

Reply from UPDF

Hi, the lifetime perpetual version also updated every week but the speed of the update depends on your device, if you are on Windows, the update will be faster. Mac or ios version will be a little slower due to the device and software version. You can check out the "Help" to get the latest version of UPDF so you won't miss the updates.

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