While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

3.1

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam or awful customer service?

I paid $15 for a 6 month subscription. For the first month and a half it worked perfectly, but I got a message saying that I was kicked out of my family plan.
I emailed the support team the same day or so and waited 3 weeks. No reply.
I sent another email a couple of days ago. No reply. If this experiment had worked or they had replied and made things better, I would have subscribed for a whole year next. But suffice to say, that ain't happening now.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

It worked

I upgraded this account (6$) about 2 months ago. At first, I was kicked out of my family plans after a few hours. Then I created a new acount, renewed my key, being kicked again.

I was mad so I mailed developers. They said maybe I should change my account country to the USA because it was their most stable one. I did, it didn't work so I asked for a refund.

A few days later, they replied my email, wondering if I could try one more time as the platform had just been updated. I tried with my first acount, luckily it didn't say "Your account has been upgraded less than 12 months". It worked!

The developers are really supportive, my account is now stable after many times of failure. I belive you should be patient. Good luck!

July 6, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look