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Rated 1 out of 5 stars

its big time fraud company , i have sent my withdrawal request 2 month back, which was showing pending from the day i requested , suddenly i got call from them saying ur account is low plz arrang... See more

Company replied

Rated 1 out of 5 stars

See my earlier review. Since sept. 9th, there has been a few contact moments. My 'known' accountmanager has been replaced by at least 3 different onces, that all wanted to hear why I would not make... See more

Company replied

Rated 1 out of 5 stars

when i started with Uprofx it all went well up until i asked my adviser on how fast a she will be able to make our double the amount in my account but she said its not a casino. now the best is my adv... See more

Company details

  1. Money & Insurance

Information provided by various external sources

UproFX is a leading Forex & CFD Trading platform that offers a large array of trading instruments, including forex, indices, stocks, commodities and more. Start trading Forex with UproFX.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

629 reviews

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Rated 1 out of 5 stars

Proufx/ UproFX Is a BIG SCAM

Proufx/ UproFX Is a BIG SCAM
Proufx/ UproFX Is a BIG SCAM
Las time I talked with Edison Gamble was on Nov 14th the hypocrite called to tell me that he wanted to help me since I wouldn't pay another 10 000 euros to "save" my account. He couldn't understand how come? I can't lend the 10 000 from a friend or a family member if this could help me to recover my funds. 5 minutes after our conversation my account loosed 50 000 euros and the next day the account loosed 57 000 more. So from having 119 000, I ended up with only 12 000.
I tried to withdraw the money left in the account in threee different occasions in from November 18th until November 22th as I had agreed with Edison Gamble and .....Guess What????!!!! The amount that I could withdraw from the account was 0 ...exactly!!! A BIG BIG ZERO!!! (is such a petty that Trustpilot doesn't allow to attach any pictures because I would have loved to show to all of you the proof of what I'm saying,
So please don't give any money to these scammers they deserve to be in jail and I can assure you that they will get caught.
We the victims are much more a bigger number than them and therefore we have an incredible power to frame these criminals Enough is Enough!!! go to the police and speak out!
Edison Gamble=SCAM
Anthony Morgan= SCAM
Benjamin Baulfourt = SCAM
David Janowski= SCAM

December 16, 2019
Unprompted review
Rated 1 out of 5 stars

Unreliable company

After my minimum investment of € 250.- UproFX has contacted by telephone. My account had to be verified with my bank details. Despite my repeated request not to call, there are ongoing calls from various numbers. They first try to cultivate goodwill and then compel them to request that they transfer more money. After I repeatedly refused that, I received a request from my bank to confirm a transfer. I consider this an attempted theft. I have indicated by email that I find the company unreliable and that they have not treated my private bank details with confidentiality. I never received a response. Moreover, the site has been removed from the internet and the company can no longer be reached by mail.
I experience the company as unreliable and cowardly because there is no response.
In short, unreliable because:
1. Appointments are not honored
2. My money is not being traded
3. Forced is forced to deposit more money
4. It is ignored on repeated requests not to contact by telephone
5. No mails are answered
6. An illegal attempt was made to withdraw money from my account
A negative experience with a company that makes an unreliable impression and is not authorized to offer the investment services as described in Article 140 of the Securities Markets Act.
UproFX distances itself from all allegations and takes no responsibility whatsoever. Self-interest prevails over that of others.

December 2, 2019
Unprompted review
Rated 1 out of 5 stars

Hello everyone and Team Trustpilot - UproFX is a fraud firm. Lost my money

Hello everyone and Team Trustpilot

Wish to state that it was a terrible mistake of investing in UproFX. I initially invested Eur.250/- around mid of June 2019. There were several so called account mangers assigned, who most of the time mentioned about only investing more. The words they all used to say "There will be nothing we can earn from such a small amount you need to invest more and so on" I finally gave in and invested 750 more. The website used to be off and on all the time. Lately changed to .IO also which I was never informed of despite several emails of informing them of the issue of unable to login. Finally, I had to do some research and finally got the details. But then.. they have totally vanished now. The last time I saw my account it had 1700+ Eurs in it. I should have realized about the wrongdoing of this firm looking at their money routing (Amounts deposited routed via). Alas it’s too late now!!
I sent several emails including all the so called account manager....now they are returning back to my email "ID not found-unable to deliver".
So this company and all the people associated with it (owners/staff/account manager) are bogus. THEY UTILIZED OUR MONEY AND NOT VANISHED. Hope they all will be penalized and punished for this.
I would also like to publish the names of the so called account managers I was dealing with.
Jonas Holst, Adam Blois, Sebastien Gerrare, Tony Atlas, Robert Salman.
Not sure how will I get my money back.

@Team Trustpilot : Every time I ask them about the company they used to refer me to Trustpilot and the views written. I too posted a review on 25/07/2019 which now I realize was stupid on my part. They somehow used to influence people to write good review and then refer everyone to view it in Trustpilot. I am not sure how Trustpilot verifies the authenticity of these firms. I think there must be a stricter verification process to be put in place. And now I feel there must be a negative rating also that must be introduced. Suggestion : take of the rating of UproFX from Trustpilot.

November 30, 2019
Unprompted review
Rated 2 out of 5 stars

while you pay them, the company provides good services. but,...

While you pay them, the company provides good services. but, as you stop investing money. they would not even call back on you. (not until now)
the website of them changes every month and this happened two times which I do not know why that is. it is not a trustable company to the standards. I just requested my money back. and can not access to their website as their domain is blocked in my region.( it was not used to be like this at the beginning.)

November 25, 2019
Unprompted review
Rated 1 out of 5 stars

Dont trust them, its a scam

I thought i should try it at first. But then after a while my financial situation changed and i wanted to withdraw my money, I spoke with someone and i explained them my situation and then we agreed on a withdraw. But then i got called again and aigain and they always asked the same things and didnt want to withdraw my money. At first they were very friendly but by the time they got very rude. I wanted to look for my profit, BUT THE WEBSITE IS NOT WORKING, AGAIN. I'm lucky that i have a free lawyer who will solve this hopefully. Put your money somewhere else. Uprofx is not a good idea to invest in. The customer service they offer is terrible.

They wanted to teach me about my financial situation instead of just save their time and withdraw me my money.

November 12, 2019
Unprompted review
Rated 2 out of 5 stars

I still waiting for the UproFX site to…

I still waiting for the UproFX site to see my
account and I still waiting for a call from my manager account. How long it is going to take to hear from Upfrox?
I wrote to customers e-mail and to Chris Popovich. No answers and no calls untill now....I`m waiting a few more days...
I really don`t know what to do right now.
¨
Cecilia Golborne

November 8, 2019
Unprompted review
Rated 1 out of 5 stars

when i started with Uprofx

when i started with Uprofx it all went well up until i asked my adviser on how fast a she will be able to make our double the amount in my account but she said its not a casino. now the best is my adviser doesn't reply on my emails and their bloody site down my money gone and have no way to reach them

October 31, 2019
Unprompted review
Rated 1 out of 5 stars

I have written one review earlier as…Marc Kloth

I have written one review earlier as all was still OK.
Since August the trading would be done only by the robots Chris Popovich told me. Since then communication was very bad. Had to beg Customer service to get chris on the Phone numerous times!
At the end of my contract with UPROFX strange (stupid) positions which large sums, were not in line with wat we agreed to use to trade with. These positions tied up my total account so I was not even able to send in a request for withdrawl! SO I have to see what happens with the rest of my account upon completion? Next monday on the 31st of Oktober the Funds should be transferred like agreed in a Whatsapp message from Chris.
I hope this will work, if not I'll be back with all the details, E-mails, Phone numbers and messages to inform everybody.
We'll see!
Kind regards Marc Kloth

October 25, 2019
Unprompted review
Rated 5 out of 5 stars

Tony Atlas is my account manager for…

Tony Atlas is my account manager for the last 9 months.
I invested 200.000 euros with him and I am getting a dividend every 3-month according to the plan we set in the beginning.
I will recommend Tony to all of my friends and loved ones.

October 24, 2019
Unprompted review
Rated 1 out of 5 stars

Definite fraud alert!

I wanted to believe its legit, but, I was utterly disappointed. Fortunately I stayed with my initial amount of 250 EUR, but even these I can't get back. I requested a withdrawal on 19th of August and still have gotten no money. The only thing I got is phone calls from different "account managers" who are trying to convince me to stay with them and don't even want to talk about the withdrawal request. I stopped answering the phone calls, since I consider them calling me 8 times a day from different numbers located in several European countries and also from hidden numbers, harassment. I have sent them several emails and messages telling them to contact me via email, if they need anything else from me, but I have just gotten more phone calls. From what I can gather on this and other sites, this company and its owners are due for a serious international criminal investigation, which I will personally help to start in Slovenia.

October 23, 2019
Unprompted review
Rated 1 out of 5 stars

Have requested my 250euro back and was…

Have requested my 250euro back and was told to wait on an email. Request was made at the end of August. I received on one email. I have emailed twice since and nothing. I work shift hours so am not really available most of the time. But no reply to emails and can't log on to site as it says it is closed.

October 23, 2019
Unprompted review
UproFX logo

Reply from UproFX

Stephen,

since you have a time constrain and limited talking hours a miscommunication is possible. However if you drop us an email at customerrelations@uprofx.net we will be happy to assist you to get in touch with your account manager. The website is not down, it is right here www.uprofx.io

Regards

Rated 1 out of 5 stars

RED FLAGS!!! DO NOT INVEST! Liars!!

I invested the min amount a few months ago and have had some contact with my account manager Ronald Morris who was quite good in the minimal and short times I’ve spoken to him. I’ve in the last month found out I was pregnant with my 6th child and have been sick and have had to take time off work which is causing financial stress to my family. I’ve requested a withdrawal and have have emailed my situation and have not had the strength to talk dur to not feeling great. I have nothing and to say about the service or organisation and haven’t had any problems however I am finding it difficult to get my withdrawal completed now as my account manager would like to discuss my reasons for my withdrawal which I’ve explained in detail. I have little energy to talk about this and would just like my withdrawal. Why is his being made so hard. I’ve emailed on a number of occasions and not getting anywhere. I’m very disappointed and not sure where to go from here without putting more stress on myself and the baby. Would appreciate some guidance and assistance here.

Updated: 24/10 - I expected this kind of response due to reading past negative reviews and where you guys never take ownership and flick pass back to reviewers like myself. My last email was to call me and although I’m not up to talking I would take the call. However, regardless of the situation and my reasons for asking for my withdrawal- that is my choice to do so and request and you guys are blatantly holding me back from receiving my withdrawal and keeping it at ransom because you are waiting to talk to me about other options. My only ask is that I receive my withdrawal. Is this not reasonable? Why do I need to talk to someone? If I choose not to want to talk to someone, is this not my choice to do so? I’m very confused by your organisations approach with this. I never had any issues with you at all and for my own reasons this is what I requested, not because of reasons pertaining to you. And I would have definitely recommended you but this is now very disappointing. So my last question is “will I be getting my withdrawal or will you at your own accord keep it at ransom till we get to speak???” Such an unusual way of doing business. Once I get this sorted I will not be coming back as I intended to and I will not be recommending any family or friends to you as well. This is extremely upsetting!!!!

Updated 30/10 - tonight I have spoken to the account portfolio manager and can not believe the unprofessional behaviour displayed. He even admits in our phone call that he is being unprofessional and even calls me names. I managed to record about 8 minutes of our conversation which is absolutely disgusting and happy to provide to anyone that would like to hear it before deciding to invest. This is appalling and is the biggest RED FLAG AND I WOUKD AVOID THESE PEOPLE AT ALL COSTS!!! I DONT THINK ILL BE GETTING MY MONEY BACK!!!

After researching more about complaints I came across this scam website which explains my situation and it seems I am not the only person with this same scenario and there are many. It also mentions information regarding the Trustpilot reviews.

Go to the SCAMONLINE website and find out for yourself

5/11 - I tried to escalate my concerns and had a supposed senior manager call me however got a similar spiel from him and he reckons he was going to be in touch with me again to help sort things out. I’ve had no phone calls and I really believe I won’t be getting my money back at all. These people are FAKE and YOU WILK JUST GO ROUND IN CIRCLES TRYING TO GET YOUR WITHDRAWAL PROCESSED. Don’t take the risk!!! And share this with as many people as possible!!!!

October 21, 2019
Unprompted review
UproFX logo

Reply from UproFX

Irlene,

We are very happy to hear that you are expecting but, unfortunately, we believe there are better ways, that you could have used to inform us. For example: picking up your phone any time your account manager has tried reaching you since the 5th of September.

Alternatively, you could have sent us an e-mail - a very valid option.

The live chat on our website would have also been suitable.

Unfortunately, you chose to do none of these and have been avoiding our attempts to contact you.

It`s very hard for us to resolve issues, when you refuse to speak with us

Rated 5 out of 5 stars

I am very happy to be with Andrea SIlva…

I am very happy to be with Andrea SIlva as my account manager. I can see my account growing and I trust that it is going to get even better. I am not in the best financial situation but I know that Andrea will find a solution. Thank you UproFX . I am a satisfied customer
Maria Osterlund

October 17, 2019
Unprompted review

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