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Review summary

Created with AI, based on recent reviews

Looking at 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product and its quality, highlighting the well-structured modules, clear content, and easy-to-follow presentations. Many appreciate the comprehensive and informative nature of the courses, finding them effective for skill development and career advancement. The user experience is often described as seamless and intuitive, making learning accessible for all ages and technical abilities. However, some people were dissatisfied with the website and service. Issues mentioned include typos on the website, blurry videos with unclear audio, and assignments that don't align with course content. A few customers also reported difficulties with the cancellation process and unexpected charges after trial periods.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the clear, concise, and well-structured... See more

Website

Customers consistently note ambiguous experiences with the website. Many reviewers praise the helpful... See more

Service

Users describe ambiguous interactions with service. Some reviewers express delight and confidence, praising... See more

Product

Reviewers highlight positive aspects of the product. Many customers praise the training material and... See more

Quality

People report positive experiences with quality. Many customers praise the teaching quality, describing it as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I enjoy the lectures and the topics discussed in these classes. The certificates are expensive though. Apart from that it’s a good experience and a good place to learn. I realize that even though I... See more

Company replied

Rated 4 out of 5 stars

I am a new student at Upskillist and my experience so far is very good. The modules are well structured and the presentations are easy to follow. I also want to note that the slides are excellent and... See more

Company replied

Rated 4 out of 5 stars

I think this is a great place to start learning something new. There’s a wide variety of courses on different subjects, and I can see how they’d be really helpful for beginners. The customer su... See more

Company replied

Rated 5 out of 5 stars

Upskill has been a game-changer for me. I’ve learned so much from their courses — not just theory, but practical skills I can actually use. The content is clear, well-structured, and easy to follow,... See more

Company replied


Company details

  1. Educational Institution
  2. Career and Education Provider
  3. Education Center
  4. Studying Center

About Upskillist

Written by the company

Upskilllist empowers lifelong learners with high-quality online courses. Led by industry experts and educators, our curriculum covers a vast array of subjects. Designed for effective learning, our courses equip you with the practical skills and knowledge to succeed in your chosen field. All learning materials undergo rigorous checks and validation before publication, ensuring a trustworthy and enriching learning experience.

Our user-friendly platform offers flexible learning options, allowing you to learn at your own pace and convenience. Whether you're a working professional, a student, or simply looking to acquire new skills, Upskilllist provides a comprehensive learning solution.

With a focus on practical application, our courses are designed to help you immediately apply your newfound knowledge to real-world situations. Our dedicated support team is always available to assist you throughout your learning journey.

Join the thousands of learners who have trusted Upskilllist to advance their careers and personal development. Start your learning journey today and unlock your full potential.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

A great platform really enjoyed learning with…

I've really enjoyed learning with Upskillist! The teaching quality is excellent — the instructors are knowledgeable, engaging, and explain concepts clearly, making it easy to follow along and stay motivated.

One suggestion for improvement would be to collaborate with a well-known university or academy to enhance the recognition and credibility of the certificate. Having a certificate endorsed by a reputable educational institution would definitely empower learners even more and add extra value to the qualification.

Overall, it's a great platform for gaining new skills, and with that added touch, it could become even stronger!

April 24, 2025
Unprompted review
Upskillist logo

Reply from Upskillist

Dear Abdulla,

Thank you so much for your positive review and thoughtful suggestion!

We're delighted to hear that you're enjoying learning with Upskillist and that you appreciate the teaching quality, knowledgeable instructors, and clear explanations. It's wonderful to know that you find our platform effective for gaining new skills.

We also appreciate your suggestion regarding collaboration with a well-known university or academy to enhance certificate recognition. That's a very insightful point. We understand that such endorsements can significantly increase the value and credibility of our qualifications, and we are always looking for ways to empower our learners further.

Please be assured that we take your feedback seriously. We are continuously exploring opportunities to improve our platform and the recognition of our certificates. Your suggestion is valuable and will be taken into consideration as we move forward.

Thank you again for your support and for helping us strive for excellence!

Sincerely,

Rated 5 out of 5 stars

This platform has multiple courses…

This platform has multiple courses options to learn and improve new skills and what i loved the most about it that they give a lot of accessibility to notes and flexibility to complete course as per requirements. The concept of having assignments every module is very helpful to test self understanding and practice.

April 20, 2025
Unprompted review
Upskillist logo

Reply from Upskillist

Dear Sakshi,

Thank you for your positive review!

We are delighted to hear that you appreciate the multiple course options, accessibility of notes, and flexibility in completing courses.

We're also glad you find the assignment module helpful for self-assessment and practice. We believe these features contribute significantly to effective learning.

Thank you for sharing your experience!

Sincerely,

Rated 4 out of 5 stars

The great experience!!!

This is a great site! I discovered it through Vodacom and I’m grateful. I have been attending free courses and now my knowledge has broadened. This is definitely helpful and a great way to learn a new skill/course.I won’t stop now, thank you Upskillist and keep it up!!!

April 21, 2025
Unprompted review
Upskillist logo

Reply from Upskillist

Dear Nomthandazo,

Thank you so much for your glowing review!

We're absolutely delighted to hear that you're having such a positive experience with Upskillist and that you discovered us through Vodacom. It's fantastic to know that you're broadening your knowledge and finding our courses helpful in learning new skills.

We're especially pleased that you're enjoying our platform and finding it to be a great way to learn. That's exactly what we strive for!

Your enthusiasm is truly encouraging, and we're thrilled that you're planning to continue your learning journey with us. We appreciate your support and will definitely keep up the good work!

Sincerely,

Rated 1 out of 5 stars

DO NOT DO IT, THEY WILL SCAM YOU :(

First, let me say that many of the question/answers in the quizzes are either duplicates, have grammatical errors, or make zero sense. Some were missing the visual necessary to choose a correct answer. That being said, they are easy to pass if you take notes. Now. Besides the dysfunctional quizzes and horendous chatbot (do NOT bother, it is NOT intuitive and you WILL get frustrated), customer service is AWFUL. You will not be heard. They refused to refund a purchase I accidentally made: Most purchases bring you to a checkout page. Not Upskillist. When I clicked to see more info about the certificate of the course I just completed for UX Design, there was no checkout page, not even a refresh page, nothing. But, I DID get a charge. When I went to cancel, I was offered the certificate for FREE. I accepted. Sure enough, I'm out $34.99, which isn't a lot, but wow... you offer it for free? After scamming me into buying something I did not wish to buy, having clicked a button that was NOT clearly marked as a purchase... DO NOT DO IT Y'ALL. Learn elsewhere, this business will scam you. It's sad but true.

April 15, 2025
Unprompted review
Upskillist logo

Reply from Upskillist

Dear Wendy,

Thank you for taking the time to share your detailed feedback. We appreciate your honesty, even though it highlights some significant areas where we need to improve.

We sincerely apologize for the issues you experienced with the UX Design course.

Quiz Quality: We acknowledge your comments about the quizzes. We are concerned to hear about the duplicate questions, grammatical errors, and unclear questions. This is not the standard we aim for, and we are committed to reviewing and revising the quizzes to ensure they are accurate, error-free, and contribute to a positive learning experience.

Chatbot: We also regret that you had a frustrating experience with our chatbot. We understand that an unhelpful or unintuitive chatbot can be a major source of annoyance. We are continuously working to improve our automated support systems to provide more effective and efficient assistance. Your feedback will be invaluable in this process.

Certificate Purchase: We are particularly concerned about your experience with purchasing the course certificate. We understand your frustration with the lack of a clear checkout process and the subsequent charge. We strive for transparency in our transactions, and it is unacceptable that you felt misled into purchasing something you did not intend to buy.

We have investigated the circumstances surrounding your certificate purchase. While we offered the certificate for free after you expressed your intent to cancel, this does not excuse the initial lack of clarity in the purchase process.

We are taking the following actions:

Reviewing the purchase process for certificates: We will thoroughly examine and revise the process to ensure clear and prominent purchase confirmation steps, making it explicit when a purchase is being made.

Auditing course content: We will conduct a comprehensive audit of the UX Design course, specifically the quizzes, to correct errors and improve clarity.

Improving customer support training: We will reinforce training for our customer support team to ensure they are equipped to handle issues like yours with empathy and efficiency.

We understand that your experience has damaged your trust in Upskillist, and we are truly sorry for that. We value your feedback and are committed to taking concrete steps to prevent similar issues from happening in the future.

Sincerely,

Rated 2 out of 5 stars

No customer service

Firstly, I would like to say I got a free subscription to up skillet with the purchase of Adobe. I figured I would give it a try. Well they insisted that I put my payment information in there even though I had a free trial so I did unfortunately, without warning I was charged When my trial should have gone till June. I’ve now tried to contact up skilled three times with no success nobody has gotten a hold of me. I only get automated messages back and nobody will rectify the situation. I should not have been charged yet. However they did charge me and nobody is responding at all so in my opinion, this place is a scam on top of it being a scam all the classes I’ve tried out are super boring. The teachers don’t seem to be very engaging. Everything is just like sitting, listening to a lecture which I assumed it would be even after you sign up and pay the monthly you have to pay money for your materials And for your certifications so they do have hidden fees as well just so you’re aware anyway like I said, I think this is kind of a scam

April 3, 2025
Unprompted review
Upskillist logo

Reply from Upskillist

Dear Kai,

Thank you for sharing your honest feedback about your experience with Upskillist. We understand your frustration, and we want to address your concerns.

We sincerely apologize for the difficulties you've encountered with our customer service. It is unacceptable that you've had trouble getting a response from our team. We are actively working to improve our response times and ensure that all customer inquiries are addressed promptly and effectively.

Regarding the charge you received, we understand your concern about being charged before the end of your free trial. This is not our standard practice, and we are looking into why this might have occurred. We want to clarify that while payment information is often required for free trials to ensure a seamless transition to a paid subscription, charges should not be applied prematurely.

We also appreciate your feedback on the course content and teaching style. We strive to provide engaging and effective learning experiences, and we are sorry to hear that the classes you've taken felt boring. We are continuously working to improve our course content and delivery to meet the diverse learning needs of our students.

Finally, we acknowledge your point about additional costs for materials and certifications. We aim to be transparent about our pricing, and we will review how this information is presented to avoid any misunderstandings.

We are taking your feedback seriously and are committed to improving in the areas you've highlighted. We would like to investigate your specific situation further to address the unauthorized charge. Please provide us with your account details(registered email address) or any relevant transaction information at "social@upskillist.com" so we can assist you.

Sincerely,

Rated 5 out of 5 stars

User friendly and very informative.. I absolutely love it.

I found them using my vodubucks on my vodapay app. User friendly and very informative. This will definitely open doors I've been struggling to get through.

Much appreciated to the Vodacom group working together with upskills to inform and educate people by working together.

Upskills even sends motivational emails to keep you going from one lesson to the next and not to give up.

April 17, 2025
Unprompted review
Upskillist logo

Reply from Upskillist

Dear Bianca,

Thank you so much for your wonderful review!

We're thrilled to hear that you find Upskillist user-friendly and informative, and that you're happy with how you discovered us through Vodacom's Vodabucks and the Vodapay app. It's fantastic to know that you feel this will open new doors for you – that's exactly what we aim for!  

We truly appreciate your recognition of the collaboration between the Vodacom group and Upskillist in providing accessible education.  

And we're especially pleased that you appreciate our motivational emails! We believe that encouragement and support are essential to help learners stay engaged and achieve their goals.

Thank you again for your kind words. We're delighted to have you as part of the Upskillist community.

Sincerely,

Rated 5 out of 5 stars

Enquiry and thankful

Hello can I get a job with upskillist certification without any college, university qualification ? And I like every lesson structure 🙏

April 17, 2025
Unprompted review
Upskillist logo

Reply from Upskillist

Dear Alex,

Thank you for your positive feedback on our lesson structure! We're glad you're finding it helpful.

Regarding your question about obtaining a job with an Upskillist certification without a college or university qualification, it's important to provide a nuanced answer.

Upskillist certifications can definitely enhance your job prospects. They demonstrate that you've acquired specific skills and knowledge in a particular field. This can make you a more attractive candidate to employers, especially for roles where those skills are highly relevant.

Many employers value practical skills and experience alongside, or sometimes even in place of, traditional degrees. In certain industries, a strong portfolio and proven abilities can be just as important as formal education.

However, some employers or specific job roles may still require a college or university degree. This is often the case in fields that are heavily regulated (like healthcare or law) or that involve advanced theoretical knowledge.

Ultimately, whether you can get a job with an Upskillist certification alone depends on:

- The specific job and employer requirements.
- The industry you're targeting.
- Your overall skills, experience, and portfolio.

We recommend researching the requirements for the types of jobs you're interested in and highlighting the skills you've gained through Upskillist in your applications and interviews.

We hope this information is helpful!

Sincerely,

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