Upton Wood Flooring Reviews 24

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Jonny at Upton Wood Flooring could not have been more helpful when we planned to replace a quarry tile floor with engineered oak as part of our kitchen replacement in our old thatched cottage. He list... See more

Company replied

Rated 5 out of 5 stars

Jonny Allen, the owner, could not have been more helpful in guiding us to make our choice of wood flooring. He allowed us to take multiple samples away to view in situ at home at no cost. He was also... See more

Rated 5 out of 5 stars

Jonny was brilliant throughout. He visited with samples, advised and showed us numerous examples. When we needs additional materials and flooring he went out of his way to help. Price wise Upton were... See more

Rated 5 out of 5 stars

Large 5 bedroom house - solid wood oak flooring for all rooms, including bedrooms. Jonny was truly exceptional and I had never had better service or true value. Absolutely amazing experience and can... See more

Company details

  1. Flooring Store

Information provided by various external sources

Over 300 wooden floors available at short notice. Please call for friendly and expert advice.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

24 reviews

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Rated 5 out of 5 stars

Outstanding customer service, product knowledge and support

Jonny at Upton Wood Flooring could not have been more helpful when we planned to replace a quarry tile floor with engineered oak as part of our kitchen replacement in our old thatched cottage. He listened to our thoughts and offered his own ideas and loaded us up with samples to take home and try out in the kitchen. And by samples I mean square metre sized, not a little off cut, which meant we could really appreciate how the floor would look in the space under different light during the day. Jonny gave great advice on how best to treat the underfloor and the method to securely fit the flooring. He came out to the house twice to even make sure he knew what he was talking about - a round trip of nearly two hours for him - and delivered all the necessary materials exactly when he said he would ready for the builders to fit. Jonny suggested how best to treat the surface of the fitted floor to ensure it will remain durable and good looking for years to come. All in all, the best service anyone could possibly ask for and at prices no more than the online only flooring ‘specialists’ that pop up in a random search. Can’t recommend more highly.

April 29, 2025
Unprompted review
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Reply from Upton Wood Flooring

Thank you for your very kind review.
We are delighted to have been of help and hope that the floor gives many years of good service. Your kitchen looks beautiful.

Rated 5 out of 5 stars

Delighted!

We're delighted with our new flooring from Upton. Jonny was incredibly helpful, knowledgeable and patient as we made our decision. Highly recommend.

July 1, 2024
Unprompted review
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Reply from Upton Wood Flooring

Thank you for your kind review. Naturally we are delighted that you are happy with your floor and hope that it serves you well for many years to come.

Rated 5 out of 5 stars

What a fantastic place

What a fantastic place. Supremely knowledgeable and efficient owner Jonny is fantastic and no question us to much. Showroom has plenty of room to see a lot of the product and the choices are endless, fantastic service and quality

November 29, 2024
Unprompted review
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Reply from Upton Wood Flooring

Thank you for your kind review and we are delighted that you are happy with your floor. We hope it serves you well for many years to come and thank you for choosing Upton Wood for your flooring.

Rated 5 out of 5 stars

Lovely engineered floor and excellent…

Lovely engineered floor and excellent customer service. I found the perfect flooring for my extension thanks to Jonny who offer to visit me with a great variety of floor samples which were approx 600mm square to have a better feel and view in my home. This gesture made a huge difference as we had bought samples online that were very small and hard to visualise. I was able to keep a couple of samples for a few weeks until we were sure of what we wanted. Will most definitely recommend.

February 1, 2024
Unprompted review
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Reply from Upton Wood Flooring

Thank you for your kind comments. It has been an absolute pleasure and we hope that the floor gives you many years of satisfaction.

Rated 5 out of 5 stars

excellent all round.

I have only used Upton Wood flooring once and it was 10/10. Went to see Jonny on Monday, placed my order and paid for it, and it arrived on Monday evening about 6pm.Very helpful service by a knowledgeable guy. The engineered flooring I bought is a great product and looks superb, I am fitting it myself. I am a carpenter so I think I would know a good product from a bad one. Very glad I went with him over the DIY brands and other wood flooring imitations that are on the market. I would definateley be going back if I need any flooring.

June 5, 2023
Unprompted review
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Reply from Upton Wood Flooring

Thank you so much for your kind comments. Whilst it is not always possible to be able to react so swiftly, it was an absolute pleasure to be able to do so and I hope that the floor gives you many years of good service.

Rated 5 out of 5 stars

Great supplier

Excellent from start to finish. The owner, Jonny Allen, went out of his way to understand what we wanted and to find the best solution (a combination of parquet and planks, all stained to the same matching shade). The wood provided was top quality and he was happy to store it until our builders were ready for it. All in all a great supplier who I wouldn’t hesitate to recommend.

May 18, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company - we have used them twice in the last 3 years for wooden flooring. Exceptionally helpful with providing samples and delivery as well as flexibility in quickly providing more when extra was needed and reimbursing for unused product. Highly recommended.

April 14, 2022
Unprompted review
Rated 5 out of 5 stars

Great Service

We had used Upton Flooring many years ago and received fantastic service so we had no hesitation in using them again.
the advise and help was second to none the price also very competitive.
I would recommend Upton Wood Flooring without hesitation.

April 8, 2022
Unprompted review
Rated 5 out of 5 stars

Jonny Allen, Upton Wood Flooring

Jonny Allen, the owner, could not have been more helpful in guiding us to make our choice of wood flooring. He allowed us to take multiple samples away to view in situ at home at no cost. He was also a font of knowledge regarding every aspect of choosing, buying and laying an engineered wood floor.

April 4, 2022
Unprompted review
Rated 5 out of 5 stars

brilliant throughout

Jonny was brilliant throughout. He visited with samples, advised and showed us numerous examples. When we needs additional materials and flooring he went out of his way to help. Price wise Upton were very good, matching online prices. Would completely recommend

April 1, 2022
Unprompted review
Rated 5 out of 5 stars

Large 5 bedroom house

Large 5 bedroom house - solid wood oak flooring for all rooms, including bedrooms. Jonny was truly exceptional and I had never had better service or true value. Absolutely amazing experience and can't recommend Upton Wood Flooring more highly. 10 out of 10! Jonny went the extra mile and gave us advice with our interests and intergrity uppermost in his mind. Sincere Thanks.

April 1, 2022
Unprompted review
Rated 5 out of 5 stars

We visited the showroom near Henley and…

We visited the showroom near Henley and found there to be lots of samples and great advice from Jonny. We were able to bring some samples home (big plank size not just small squares ) which was so helpful. The floor we chose ( European engineered Oak) arrived in good time, and we are delighted with it. Highly recommend Upton Flooring for being knowledgeable, straight forward and honest and very efficient. Thank you!

February 13, 2021
Unprompted review
Rated 5 out of 5 stars

excellent floor

I strongly recommend Upton Wood Flooring. Their wood is of extremely good quality and they are very helpful with information that helped us to form our decision.

May 3, 2020
Unprompted review
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Reply from Upton Wood Flooring

Thank you for the very kind review and we are delighted that you are happy with the floor.

Rated 5 out of 5 stars

Jonny made everything so easy the…

Jonny made everything so easy the service we recover was amazing and we are over the moon with the floor thank you

April 29, 2020
Unprompted review
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Reply from Upton Wood Flooring

Thank you. We are always pleased when we have been able to help and delighted thatyou are happy with your floor.

Rated 5 out of 5 stars

Brilliant service and care

Jonny was extremely helpful. He seemed to know just about everything there is to know about wood flooring! He went out of his way to help us and made the process quick and easy.

April 22, 2020
Unprompted review
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Reply from Upton Wood Flooring

Thank you for your kind review. It has been a pleasure to be able to be of help.

Rated 5 out of 5 stars

We purchased c.45 sqm of oak flooring…

We purchased c.45 sqm of oak flooring for a rear extension from Uptons and found them to be excellent in every respect. Couteous, knowledgeable, did what they said, offered insightful advice, reasonable value even against on-line options, and good after care service. I wholly recommend.

March 16, 2020
Unprompted review
Upton Wood Flooring logo

Reply from Upton Wood Flooring

Thank you for your kind review and we are delighted that you are happy with your floor.

Rated 5 out of 5 stars

An excellent small company

We had never had wooden floors before but a friend recommended Upton Wood Flooring to us and the whole process from choosing from the vast array of wood of products to the fitting could not have been easier. Jonny has excellent knowledge, explains everything clearly and he replies to emails and phone calls quickly (unlike one of the bigger firms that we initially contacted before receiving this recommendation). His fitters were superb too. We are considering having more work done as we are so pleased with our hall and sitting room.

February 18, 2020
Unprompted review
Upton Wood Flooring logo

Reply from Upton Wood Flooring

Thank you for your very kind review. It has been a pleasure and we are delighted that you are happy with your new floor.

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