We had all of the hotel windows repaired by Dimitry. He completed repairs on 117 windows in our 23-year-old hotel building, and now they all work like new. Dimitry was professional, efficient, an... See more
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One man team who is very slow at responding / providing a service. My review will change, and I'll add more details once my service has been delivered in full. So far, I've paid my 50% deposit... See more
Company replied
Dimitri was able to source slim line handles for my uPVC windows that I couldn't get here in Canberra. Not only that, he delivered them himself. I also ordered some insulating foam, gun and SIPs boa... See more
Company replied
Dmitry supplied a replacement lock for my door that I couldn't find elsewhere. Description in video on webpage was perfect. However the delay in sourcing the product before shipping could have been b... See more
Company replied
Company details
- PVC Windows Supplier
- Glass Industry
- Hardware Store
- PVC Industry
- Window Installation Service
- Window Supplier
Written by the company
uPVC Double Triple Glazed Windows Doors Energy Efficient Acoustic Glass Thermal Insulation Performance Sustainable Passive Tiny House Living Aluplast IDEAL Deceuninck Salamander bluEvolution Kommerling C70 Gold VEKA Softline MD82 Rehau Synego Siegenia Roto Bunnings Hardware Screws Trim Quad HRV SPAX PARCO Roto MACO Siegenia G-U HAUTAU WinkHaus ICCONS HOPPE Dr Hahn Renolit Soudal Wurth Sika Powers Bostik HB Fuller ALSEAL Akfix Hilti Penosil Doric
Contact info
Suite #307, 310 George Street, 2001, Sydney CBD, Australia
- (02) 8007 4825
- Mail@uPVC.com.au
- upvc.com.au
4.4
Excellent
235 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 week
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Success!
We needed some hard to find window fittings. Dmitry found them. Good commucaiton the whle time.
July 9, 2023
Reply from uPVC.com.au
Thank you for coming back Chris! ) AAA+++
It is always a pleasure to deal with your orders.
Switched on owner who kept a record of…
Switched on owner who kept a record of previous enquiries and corrected a mis-order on my part. Obtained difficult to get discontinued hardware. Excellent communication and very friendly. Prompt delivery.
July 11, 2023
Reply from uPVC.com.au
Thank you for the amazing feeback! ) AAA+++
Welcome back anytime again.
Excellent service
Excellent service. always kept me updated on progress
Will definitely order more
July 11, 2023
Reply from uPVC.com.au
Thank you for your great support & appraisal! ) AAA+++
Reply from uPVC.com.au
Thank you for the feedback )
Delivered faster than expected
We live in a rural location & kindly delivered to our door!
July 3, 2023
Reply from uPVC.com.au
Cheers for the appraisal )
Fantastic service
Fantastic service and Dmitry was hands on help all the way to ensure we got the product that met our requirements.
June 26, 2023
Reply from uPVC.com.au
That is fantastic to hear it all worked out, welcome back anytime )
Reply from uPVC.com.au
Apprecaited Andrew! )
Welcome back anytime.
Excellent service and delivery within a…
Excellent service and delivery within a few days.
I couldn't find the product I needed anywhere else.
The website could do with some reworking. It's far too busy with huge menus and too much content on the page. Hard to tell what you're actually looking at.
June 26, 2023
Reply from uPVC.com.au
Thank you for the feedback Simon.
Detailed advice and personal customer…
Detailed advice and personal customer service from Dmitry. Thanks
June 11, 2023
Reply from uPVC.com.au
Cheers Scott.
Thank you for the nice review )
Welcome back anytime.
Very helpful kept in contact with me…
Very helpful kept in contact with me and delivered me what I asked for great people to work with. The product was exactly as described.
May 29, 2023
Reply from uPVC.com.au
Thank you for your kind words )
Very much appreciated.
Good timing for this order
The first order was a bit adventurous but I reorder again and everything went smoothly. I will reorder again if needed.
June 1, 2023
Reply from uPVC.com.au
Thank you for stopping by & shopping with us )
Received order late… but nothing to complain about the product itself
I still haven't received my order. Have been waiting now for a little over a week. Very frustrating...
Received the order finally and have the restrictors fitted. Got good support on chat for installation along with pictures that made everything a lot smoother. Apart from the initial shipping mess up, can’t complain about the product. Does what it’s supposed to. One thing to point out is the screws provided which is dependent on the profile of the window. Better to measure initially and mention in the order notes. The self tapping screws aren’t easily available at the local Bunnings.
May 24, 2023
Reply from uPVC.com.au
Thank you for your business Raman )
Sometimes we get held up & a back-log is created making things hectic at times with chaos in the midst. But we eventually get back up to speed again.
great customer service in presenting…
great customer service in presenting options to satisfy requirements of matching current stock with sample needed
May 11, 2023
Reply from uPVC.com.au
It was a pleasure to fulfil your project needs, welcome back anytime )
Reply from uPVC.com.au
Cheers, see you around in the future, if we are ever needed again )
Dmitry was amazing to deal with
Dmitry was amazing to deal with. Great, clear communication and amazing work.
May 11, 2023
Reply from uPVC.com.au
It was a pleasure to get your uPVC French Door operating as it should! )
Reply from uPVC.com.au
Cheers, see you around in the future, if we are ever needed again )
Reply from uPVC.com.au
Very appreciated of your insightful feedback, this shall go a long way ) AAA+++
Supplied wrong product after numerous…
Supplied wrong product after numerous discussions confirming the correct product. Refused to exchange or refund. Disappointing service.
March 22, 2023
Reply from uPVC.com.au
A refund was given & no profit made for this sale to keep the customer happy.
But it looks like no refund should have been given in the end in lieu of getting this nasty review!
TrustPilot lift your game & stop customers providing false information!
Only advertised material or personal information reviews can be flagged.
What a joke...
Great service
Great service. The items I ordered weren't available at the time of ordering but Dimitri kept me up to date with the oeders progress and I still received my order in good time
February 28, 2023
Reply from uPVC.com.au
Cheers, see you around in the future, if we are ever needed again )
Excellent customer service
Great customer service .Such a pleasure to deal with , I highly recommend
March 5, 2023
Reply from uPVC.com.au
Thank you Mike ) I appreciate your comments ;) Welcome back anytime.
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