I’ve had a generally positive experience with Upwork. Recently, I’ve been getting access to more interesting and engaging projects, which makes the platform feel worthwhile and motivating to use.... See more
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Review summary
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What people talk about most
Based on these reviews
It is a great platform for freelancers but fee rate deduction are much higher..for 200usd it charges 30usd fee. Need to be lower..and payment holding time shall be more less.
Upwork is good it provides with clients and connect freelancers with it.... It just that upwork has become expensive if the proposal did not get see by client the connect should be returned or atleas... See more
When I first started, it wasn’t all about spending money to get a job. Now if you want a job you basically have to pay for it. I had to take a few years off to take care of my premature baby and a... See more
Company details
Written by the company
Upwork is the world’s largest human and AI-powered work marketplace, connecting businesses of all sizes with highly skilled independent talent. From startups to Fortune 100 enterprises, companies rely on Upwork to find trusted experts across 10,000+ skills in web and app development, design, finance, customer support, consulting, and more. Built for the AI era, Upwork combines human ingenuity with smart tools like Uma™, our mindful AI, to streamline hiring, match top talent faster, and deliver outcomes at scale. With flexible solutions like Business Plus, Upwork gives SMB leaders and growing companies a faster, easier way to scale. Business Plus offers access to top-tier talent, hands-on support, and advanced tools to simplify hiring, onboarding, and project management, all in one place. By integrating AI-powered solutions with human ingenuity, Upwork helps businesses manage projects with greater efficiency and effectiveness. Companies can leverage the platform to not only find the right experts but also to oversee project progress and outcomes seamlessly. This combination of skilled freelancers and intelligent tools empowers organizations to move faster, optimize spending, and ultimately unlock growth opportunities in an increasingly competitive landscape. Whether filling skill gaps, scaling complex projects, or driving digital transformation, Upwork helps businesses move faster, spend smarter, and unlock growth. This is where expert talent and AI-powered solutions come together to get work done.
Contact info
530 Lytton Ave, Suite 301, 94301, Palo Alto, United States
- upwork.com
Join Upwork
3.9
Great
13K reviews
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If we know to do our work we can earn…
If we know to do our work we can earn in Upwork. If the clients are payment verified the freelancers are paid as agreed upon without any hassle.
April 17, 2026
I use to love Upwork but their support…
I use to love Upwork but their support team has gone radically down
I used them a lot in 2019 but had multiple issues even then with having to verify identity 3x and the support team still blocking my account
I thought now why not go back and see what roles or opportunities I may find with AI, course creation and influencer marketing
To my sheer surprise with zero communication from them all this time, I find my account blocked/revoked and a warning for having a link of my courses on the portfolio page
I send an appeal to their team and Jann replies. I specifically communicate professionally no one communicated, that the pencil is blocked out to edit, and that I cannot remove.
She replies again with zero help, zero progress, zero notice of the issues or fixing them.
I as of this review send a detailed ABC 123 email essentially doing her job for her as a Creator in 2026 for a Creator Led platform
This review is to notify Upwork to be and do better
Depending on the next response, I will be sharing publicly this experience in detail for Upwork to take even more seriously - I encouraged her to listen truly and take action truly and/or escalate if she does not know what to do.
April 20, 2026
Unprompted review
Upwork holding account hostage 19 hours - forcing $5.25 for "free" verification
Upwork username: ~wasifkhalid
I demand Upwork send a manual FREE verification link immediately. It is fraudulent to advertise "free" verification for new freelancers then force payment by blocking all support channels.
My 100% approved profile is locked for 19+ hours with ZERO support:
1. No free verification email sent
2. Live Chat disabled
3. Submit request button hidden
4. Support email closed "auto replies not supported
5. Only option: Pay $5.25 for "free" verification
Upwork has my email on file and I am ready to verify with my government CNIC.
If no resolution in 2 hours, filing complaints with Better Business Bureau and legal authorities.
I will update this review when Upwork resolves.
April 20, 2026
Unprompted review
A great platform for freelancers
Is using Upwork for more than 10 years now and has remained a great platform. A variety of work comes in mostly from startup clients, but from some enterprise clients as well. Work quality is great and Upwork's support services are perfect as well. Thanks
April 20, 2026
Great experience!
April 17, 2026
I haven't tried with other freelancing…
I haven't tried with other freelancing platforms like Upwork. The platform really gives you a sense of security since clients are verified, so you can make sure that you will be paid for the time spent working with a client.
April 20, 2026
Rewarding & versatile space for freelancers and clients
Upwork has a versatile approach to employment, work ethics and does a great job protecting their clients. The app is easy to use and offers a great foundation for freelancer and business startup. Thank you upwork!!
April 14, 2026
It unlocks new opportunities
It unlocks new opportunities! Excellent, as always! Thank you, Upwork!
April 17, 2026
Real estate professional skilled in…
Real estate professional skilled in client communication, lead follow-up, and workflow optimization. Experienced in remote collaboration with U.S. agents, delivering clear, persuasive outreach and CRM-ready results."
This keeps it tight, highlights your strongest skills, and shows immediate value to potential clients.
April 20, 2026
Great platform
April 17, 2026
As a software tester and AI trainer
As a software tester and AI trainer, Upwork has been a solid marketplace for finding legitimate clients. Managing contracts, tracking earnings, and purchasing Connects is straightforward. I recently went through the manual identity verification process which required a bit of patience, and you definitely have to be strategic to filter out spam job postings. However, once you optimize your profile and know what to look for, the escrow system makes it a highly secure and effective platform for managing remote workflows.
April 17, 2026
Great experience on Upwork as a…
Great experience on Upwork as a freelancer, loving to have more adventures with you guys
April 17, 2026
i love it everything about it is perfect
April 17, 2026
I love Upwork
April 20, 2026
Excellent collaboration and professional environment
Working with Dr. Patricia has been an incredible experience. She is professional, clear with her expectations, and very appreciative of high-quality work. Communication is always smooth, which makes the creative process easy and productive. I truly value our collaboration and look forward to continuing to support her projects. Highly recommended!
April 18, 2026
Takes a bit too much money and the work…
Takes a bit too much money and the work review is slow.
April 17, 2026
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