Urban Baristas Reviews 

74
•
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

Good experience in Aigburth, Liverpool branch. We have had a good experience several times. The cups are probably smaller than some places, but have some good choices. The staff have been friendly and... See more

Rated 1 out of 5 stars

Appalling customer service. Asked to buy a voucher in the new Wimbledon store and was told to buy one online. Emailed to confirm and then purchased one for a gift only to find out it can’t be used i... See more

Rated 2 out of 5 stars

My initial greeting was great, however it appeared they completely forget my order. Due to the very long wait at a quiet time, I was given a complementary ticket for a free drink. I returned the... See more

Rated 5 out of 5 stars

Made an order through the app without noticing the cafe is closing in one minute. I arrived a few minutes after and obviously the staff was already cleaning and preparing to go. Explained the situ... See more

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3.4

Average

TrustScore 3.5 out of 5

74 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(74)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent

The coffee arrived really quickly, and was a batch that was roasted less than a week before it's arrival. I used the Aeropress as my brewing method and it worked perfectly with the byron bay blend I ordered. Really loved the new packaging too!

July 23, 2021
Rated 5 out of 5 stars

I love the Urban Barista coffee…

I love the Urban Barista coffee subscription.
Working partly at home and partly in the office get to have my favourite coffee hi whenever I want it!
Great service, very fresh, well packed and a good price too.
Thanks Team Urban Barista.

April 20, 2021
Rated 5 out of 5 stars

Best coffee delivered home

Very good quality coffee delivered to your home. It's packed very attractive and I love how it's personalised with a little note.

January 28, 2021
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Reply from Urban Baristas

Thanks very much for the review!

Rated 4 out of 5 stars

a good small company and a good…

a good small company and a good roaster. been enjoying their coffee but they only do 2 blends at the moment.. would like to visit when the lockdown is over!

January 21, 2021
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Reply from Urban Baristas

Thanks very much for the kind review. We will he adding more coffee options in the future so watch this space. We look forward to you coming and visiting post lock down. Thanks

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