Responded quickly and followed through with overnight shipping me a replacement wheel lock key. My experience with them was perfect - they saved my bikepacking trip from being canceled.
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See what reviewers are saying
Jason was fantastic! I just bought my first bike and was struggling to find locking skewers that would fit it (the frame lacks the usual dropout notches). Jason called me back, calmed me down, and wal... See more
Excellent customer service at Urban Bike Tech! There are times when questions regarding fit aren’t black and white as was my situation with seatpost and steering tube security locks. Not only was I p... See more
The Urban Bike Tech team were awesome about recommending exactly the right pitlock for our two bikes. And when one of the locks had trouble due to the strange shape of my seat post, the team made the... See more
Company details
Written by the company
Your authorized North American Pitlock Dealer, proudly serving the United States and Canada since 2006. Find the right Pitlock products to fit your needs: locking skewers for bike wheels, Pitlocks for seatposts, topcap locks for forks, brakes security bolts, Pitstopper allen bolt plugs, Pitlock solid axle nuts, and more.
Contact info
470 Schooleys Mnt Rd , Suite 194, 07840, Hackettstown, United States
- (800) 704 - 8310
- info@urbanbiketech.com
- urbanbiketech.com
4.7
Excellent
278 reviews
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Great service and product
Urban Bike Tech provided great help and guidance so I could figure out the right sets to order for what I wanted and to fit my specific bike. Service and shipping was prompt. Would highly recommend Urban Bike Tech for all you extra bike security needs.
November 25, 2019
Unprompted review
Good prices, fast shipping
They had exactly what I needed.
Great prices and everything shipped within hours. Awesome.
November 20, 2019
Unprompted review
Excellent service
Excellent service! Quick shipping and has what i need in stock.
November 19, 2019
Unprompted review
Excellent service all around
Gotten several pitlock products from here and they always respond quickly and have what I need. Definitely recommend.
November 10, 2019
Unprompted review
Product appears to be of very high…
Product appears to be of very high quality and was delivered quickly.
October 30, 2019
Unprompted review
Just what I ordered.
October 25, 2019
Unprompted review
Excellent customer service at Urban…
Excellent customer service at Urban Bike Tech! There are times when questions regarding fit aren’t black and white as was my situation with seatpost and steering tube security locks. Not only was I phoned at home but my concerns were laid to rest with a bulletproof return policy. Excellent price & excellent service.
Phil Chitwood, MD
October 12, 2019
Unprompted review
very fast shipping and a decent webpage.
October 11, 2019
Unprompted review
Awesome!
Bough two matching sets from Urban Bike Tech separately. Jason was always prompt to reply and everything we ordered was shipped quickly. Great experience, and awesome products!
October 4, 2019
Unprompted review
Excellent service thank's
September 21, 2019
Unprompted review
Absolute Best Pitlock Source
Customer service and communication were both exceptional. The product stock is comprehensive and well priced. The focus on the product line translated into strong product knowledge and support. Shipping was quick as well. Highly recommend Urban Bike Tech!
September 20, 2019
Unprompted review
Responsive and shipped within hours.
September 14, 2019
Unprompted review
My items came on time and were just as…
My items came on time and were just as advertised.
September 2, 2019
Unprompted review
Urban Bike Tech has consistently given…
Urban Bike Tech has consistently given me an excellent customer service experience.
August 24, 2019
Unprompted review
Great communication and very quick…
Great communication and very quick delivery. Thanks!
August 20, 2019
Unprompted review
Excellent prompt and courteous…
Excellent prompt and courteous service-as always!
August 16, 2019
Unprompted review
Prompt & No Hassle
Prompt delivery of my order and no hassle exchange when I ordered the wrong length skewer.
August 16, 2019
Unprompted review
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