After looking for something for a while and reaching out to companies like Chilly's, we were delighted to find Urban Drinkware. Sam could not have been more accomodating and in less than a week we h... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Amazing bottle and even more amazing customer service. I bought one for my son for school and had it personalised. It's his favourite colour and looks really cool. I bought the bigger size and now he... See more
Company replied
Hi This is a replacement for another water bottle brushes that I got somewhere else dat broke. I haven't used mine from Urban DrinkWare yet but as they have wonderful water bottles I'm sure they... See more
A very good hardwearing bottle. I have wrecked many on site, so far this one is performing very well having dropped it several times with nothing more than superficial scratches and more importantly i... See more
Company details
Written by the company
We create quality drinkware for eco-conscious urban adventurers. All our planet-proof products are lovingly styled for practicality and a consistently high performance.
Contact info
CM6 1DR, Great Dunmow, United Kingdom
- 01255 235092
- Hello@urbandrinkware.co.uk
- urbandrinkware.co.uk
4.5
Excellent
107 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing company,
June 14, 2021
Reply from Urban Drinkware
Hi Annie, Thanks for finding the time to leave us a review.
We look forward to welcoming back to ~UrbanDrinkware in the future.
Thanks
~Sam
Great quality and very reasonably priced
I bought the 750ml orange bottle and it's designed beautifully. The packaging is all eco friendly and feels top quality. It's a bit taller than expected but that's not a problem... just means i'm less likely to lose it!
June 11, 2021
Unprompted review
Reply from Urban Drinkware
Hi Craig, Thanks for finding the time to leave us a review. Im so glad to hear that you're enjoying our 750ml Oxide Orange Bottle.
We look forward to welcoming back to ~UrbanDrinkware in the future.
Thanks
~Sam
My bottle arrived today...
My bottle arrived today. Bright orange, really well packaged. Feels so sturdy too! And I've had a drink in there for an hour and it's ice cold. Bloody brilliant. Honestly, really glad I bought this.
June 3, 2021
Unprompted review
Reply from Urban Drinkware
Hi Alistair, Thanks for finding the time to leave us a review. Im so glad to hear that your enjoying your ice cold drinks! it great for hot beverages too!
We look forward to welcoming back to ~UrbanDrinkware in the future.
Thanks
~Sam
Great product , soooo impressed !
Great product . Got my bottle a few days ago and really couldn’t ask for better . Quality 💯
May 21, 2021
Unprompted review
Reply from Urban Drinkware
Hi John, Thanks for finding the time to leave us a review. Im so glad to hear that you're enjoying your bottle.
We look forward to welcoming back to ~UrbanDrinkware in the future.
Thanks
~Sam
Great bottle
Great bottle that looks good and keeps drink nice and cool. Love the option to personalise and like the lid with the rope handle - very handy!
May 12, 2021
Reply from Urban Drinkware
Hi Jo, Thanks for finding the time to leave us a review. Im so glad to hear that you're enjoying your bottle. If you want to add a touch of colour to your lid check out our variations on the website.
We look forward to welcoming back to ~UrbanDrinkware in the future.
Thanks
~Sam
I’ve just got an Urban Drinkware bottle…
I’ve just got an Urban Drinkware bottle and really like it. Looks great, does all the things it said it does and knowing it is made in a sustainable way is fantastic. Looking forward to ice cold drinks when we go to the Tokyo Olympic Games this summer!
May 11, 2021
Unprompted review
Reply from Urban Drinkware
Hi Team GB, Thanks for finding the time to leave us a review. Im so glad to hear that The Woman's GB Hockey Team are enjoying their bottles. Hopefully keeping them cool on the journey to Tokyo 2020!
We look forward to welcoming back to ~UrbanDrinkware in the future.
Thanks
~Sam
Amazing water bottle
Best keep cool/ keep hot water bottle around! Professional matt finish and stylish colour options. I use it for sport and also as my day to day water bottle. Will definitely be buying these for gifts!
May 10, 2021
Reply from Urban Drinkware
Hi Fiona, Thanks for finding the time to leave us a review.
We look forward to welcoming back to ~UrbanDrinkware in the future.
Thanks
~Sam
Love this bottle!!
Love this bottle!!! Great for any environment and it looks awesome as well - especially with the option of getting it personalised. Great communication and fast delivery too.
May 9, 2021
Unprompted review
Reply from Urban Drinkware
Hi Amber, Thanks for finding the time to leave us a review.
We look forward to welcoming back to ~UrbanDrinkware in the future.
Thanks
~Sam
Great bottle
Great bottle! Love how long it keeps water cold for and the personalised engraved aspect! Speedy delivery also!!
May 9, 2021
Reply from Urban Drinkware
Hi Charlotte, Thanks for finding the time to leave us a review.
We look forward to welcoming back to ~UrbanDrinkware in the future.
Thanks
~Sam
Excellent bottle- keeps water chilled…
Excellent bottle- keeps water chilled and very robust bottle.
May 9, 2021
Reply from Urban Drinkware
Hi Laura, Thanks for finding the time to leave us a review.
We look forward to welcoming back to ~UrbanDrinkware in the future.
Thanks
~Sam
Great Bottle
Great bottle. Keeps contents hot and cold. Great variety of colours too
May 9, 2021
Unprompted review
Reply from Urban Drinkware
Hi Shona, Thanks for finding the time to leave us a review.
We look forward to welcoming back to ~UrbanDrinkware in the future.
Thanks
~Sam
Reply from Urban Drinkware
Hi Emily, Thanks for finding the time to leave us a review.
We look forward to welcoming back to ~UrbanDrinkware in the future.
Thanks
~Sam
Reply from Urban Drinkware
Hi Leah, Thanks for finding the time to leave us a review.
We look forward to welcoming back to ~UrbanDrinkware in the future.
Thanks
~Sam
Fantastic quality bottle and brilliant…
Fantastic quality bottle and brilliant duration of time that it keeps drinks cold!
May 9, 2021
Reply from Urban Drinkware
Hi Anna, Thanks for finding the time to leave us a review.
We look forward to welcoming back to ~UrbanDrinkware in the future.
Thanks
~Sam
12 hours hot
12 hours hot, 12 hours cold, tick tick! Love my new bottle and totally recommend. Great range of colours too and the ability to personalise.
May 9, 2021
Reply from Urban Drinkware
Hi Rebecca, Thanks for finding the time to leave us a review.
We look forward to welcoming back to ~UrbanDrinkware in the future.
Thanks
~Sam
Reply from Urban Drinkware
Hi Ray, Thanks for finding the time to leave us a review. We're so glad to hear your bottle arrived safely.
We look forward to welcoming back to ~UrbanDrinkware in the future.
Thanks
~Sam
The customer service and communication…
The customer service and communication from the team was amazing! Large orange water bottle for my son with personalised engraving looks 1st class! They really care about quality of product and will not accept anything less than perfect! 👍🏻
May 8, 2021
Unprompted review
Reply from Urban Drinkware
Hi Wayne, Thanks for finding the time to leave us a review. We appreciate you bearing with us whilst we made your bottle the best it could be.
We look forward to welcoming back to ~UrbanDrinkware in the future.
Thanks
~Sam
Amazing bottle and even more amazing…
Amazing bottle and even more amazing customer service. I bought one for my son for school and had it personalised. It's his favourite colour and looks really cool. I bought the bigger size and now he is drinking more water as well. He absolutely loves it. The company really cares about the quality of the product and the experience of the customer.
May 5, 2021
Unprompted review
Reply from Urban Drinkware
Hi Susie, Thanks for finding the time to leave us a review. We are so glad to hear that we are helping your son on the way to drinking more water, It's so important.
We look forward to welcoming back to ~UrbanDrinkware in the future.
Thanks
~Sam
Excellent quality product!
May 5, 2021
Reply from Urban Drinkware
Hi Emma, Thanks for finding the time to leave us a review.
We look forward to welcoming back to ~UrbanDrinkware in the future.
Thanks
~Sam
Quick service
May 4, 2021
Reply from Urban Drinkware
Hi, Thanks for finding the time to leave us a review. We are so happy to hear that your bottle got to you quickly.
We look forward to welcoming back to ~UrbanDrinkware in the future.
Thanks
~Sam
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.