Urbankicks Reviews 8

TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

Written by the company

Follow us on Instagram at Urbankicks.uk & Urbankicks.italia not to miss out!


Contact info

2.2

Poor

TrustScore 2 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam company

I purchased a dog ramp on February 12th but have not received anything. Numerous emails have been sent with only a reply to one saying they had staffing issues and I should be patient. Based on the other reviews here, it's obviously a scam company. Do not use them.

February 12, 2026
Unprompted review
Rated 1 out of 5 stars

I purchased and paid for a dog ramp…

I purchased and paid for a dog ramp January 26th. After waiting weeks it showed as delivered on the tracking. I got in touch they agreed to send another. Again after weeks it was not delivered even though tracking said it was. I can’t afford to lose £32 . Got in touch with them again and now they are refusing to respond. Therefore I think this could be a scam and so advise people NOT to use this company under any circumstances.

January 26, 2026
Unprompted review
Rated 1 out of 5 stars

Dog Ramp/Ottoman

Ordered dog ramp 9th February. Nothing has arrived. Contacted by me 3 times, not acknowledged or replied to. I feel I have been scammed. PLEASE people take care.

April 17, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a dog ramp £32

Ordered a dog ramp £32
never received it
no one will communicate or help with this, worse ive ever seen, you normally get some verbal, nothing after numerous emails, tracking said delivered to my address, nothing

February 10, 2026
Unprompted review
Rated 1 out of 5 stars

NEVER got my order

NEVER got my order. Sent FIVE emails and TWO comments on comments page. NO RESPONSE. Is this company a hoax??? How would we know when my Feb 5 order is STILL not received AND no one will answer. Geezzzz

February 5, 2026
Unprompted review
Rated 1 out of 5 stars

Item not received one month later

Unfortunately after ordering and paying for an item over a month ago, I have still not received it. I have sent several e-mails however, I have received no response as yet!
The contact email on the website
seems to be not working, am getting an undeliverable message. I have also sent emails to Anna Marie,
But not heard anything as yet

March 14, 2026
Unprompted review
Rated 5 out of 5 stars

Very good experience with Urbankicks

I recently bought a pair of Jordan 4s (Black Cat) for my nephew as a present for his birthday. He really liked them.
I am very pleased as the delivery was quite fast (not even 2 days) and the quality of the shoes was really good.
I will definitely purchase again from Urbankicks.

November 25, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look