Urban Locker Self Storage - Old Street Reviews 18

Garfield was very helpful !!

This was one of the worst experiences of my life. Everyone working there is great at pretending to be nice but in reality what you get is aweful communication, and that includes constant lying, and a place that look high tech but keeps breaking down. I did not feel that my items were safe in this storage at all.

Mustafa was excellent. He provided exceptional service and went above and beyond. Ella was also very helpful. I highly recommend the service.

Mustafa was a legend at helping me move in my storage unit. He made the whole process really seamless even though I only enquired on the day. As a student who has stored at another storage company last summer this was definitely a more smooth process.

I have felt extremely welcome when using my storage locker at Urban Locker. The staff are always super friendly and are always on hand to answer any questions I may have. Ella and Garfield were extremely helpful when I was moving out of my Locker today and informed me of everything I needed to no! 10/10 would recommend to anyone!

Very responsive Staff, very helpful and easy to book and safety in storage.

Mustafa was a fabulous representative, he looked after me and was great to talk to. Hes been nothing but professional, calm and a great listener. Really went above and beyond for me to ensure my questions were all answered

Joanne made finding a place to store my things so easy. A friendly and professional environment with cameras on every corner and passcodes to get in and out of the storage facility. I definitely felt confident in the safety of my belongings whilst storing them here. Thank you Urban Locker Old Street!

The one who assisted me was mustafa rahmani, amazing guy , chill knows whats his doing 10/10

The highlight of my experience was the storage company’s thoughtful touch of hospitality; they offered me a cup of tea on my moving-in day.

There was a few times I went to drop something and there was no one at the desk. Again.

And they can’t lend you a trolley to bring stuff from nearby. They should have a deposit scheme

Highly recommend. Brilliant. Always had a positive experience. Super understanding team/company - always so accommodating. Had my locker for over a year and had no issues whatsoever, even when I needed to make late payments. Massive thank you to Joe, at Old Street, for all the help today. If you’re looking for storage.. definitely worth checking out Urban.

I booked with Urban Locker self storage for about 3 months as I needed storage over the summer and I must say my experience has been brilliant. Mustafa at the reception and Stephen through email were so friendly and welcoming and always gave brilliant customer service and quick replies. I think one of the main things to take note was the prices for such an amazing location as it was very affordable for a storage in the middle of old street. I 100% recommend this storage for everyone looking for a storage right in the middle of the city.

Service was FANTASTIC!!
Was easy and confortable, a nice mate help me with everything. If you need something, just ask for Mustafa, he will helps you a lot!

Joanne was very helpful getting me set up with my new storage unit. It was a very easy and straight forward process and the staff were very friendly. I would recommend.

This is our second time using Urban Locker. We have found the experience efficient and flexible, the company seeking to accommodate our needs. Jo in particular has been wonderful to work with, warm and professional. Her attention to detail and support for our requirements stands out, we are truly appreciative. The location was also very convenient for us and transport.

Lack of price transparency at the front end. You have to pay mandatory insurance but they don't tell you until right before you sign, making comparison shopping more difficult.

The entire team at Urban Storage has been absolutly amazing! The site was very easy to access and they have trollies onsite to assist in moving everything to your space. They were quick to answer any questions that we had as well which was great.