Urban Mutts is paws down the best doggy daycare in the area! The facility is filled with endless opportunities for play and socialization. The staff here are truly top-notch - they're not just caretak... See more
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Greg and Barry are two great people, always make sure Coco gets the attention he needs! Never had a problem with Coco going to daycare, they have always been flexible and understanding of our needs as... See more
Booked tickets for this Friday gone but was unable to make it so emailed asking if I could attend on Saturday instead. I am still waiting for a response.
Such friendly staff made a really welcoming atmosphere Then the actual facilities which they showed me around looked awesome and our dog absolutely loved it He stayed while we shopped around the... See more
Company details
Written by the company
We know that the life of an urban dog can be busy, so we created a State of the Art Dog Day Club & Hotel! We give you walks, play, social, grooming and chill time, all whilst your owners are putting their feet up at work.
Contact info
Unit CP0101, Ariel Way, Level -1, Car Park A, Westfield London, W12 7GB, London, United Kingdom
- 0203 883 7597
- info@urbanmuttshotels.com
- urbanmuttshotels.com
Coco Dhapp
Greg and Barry are two great people, always make sure Coco gets the attention he needs! Never had a problem with Coco going to daycare, they have always been flexible and understanding of our needs as key workers and new parents. The staff are beyond amazing, hard to remember everyone’s names but we know how much Coco loves you guys!
So good your pooch won't want to leave!
Such a great place! My dog loves it here, not sure if it's because of the play friends or the cuddles, or the pampering, but either way she never wants to leave when I pick her up! Thanks team urban mutts for some VIPooch treatment!
Highly recommend
Highly recommend, will definitely take the dogs back!
Amazing place!!!
Amazing place, excellent service and really helpful staff. Would 100% recommend this place to anyone!!!
Great place
Great place. All the dogs absolutely love dog behaviour expert Amber. Spike didn’t want to leave when we came to pick him up!
Absolutely love it here
Absolutely love it here, it’s hard to find somewhere you can trust with your dog but Urban Dogs is ran by dog lovers. You can see how much they love the dogs and my dog loves being here. Thank you to Amber who works there, always polite and easy going. X
This is such a nice place with super…
This is such a nice place with super friendly stuff! I Definitely felt safe to leave my dog with them.
Just amazing
Great customer service.....
Urban Mutts is the only place where I know my baby Venus is well looked after the staff are amazing to deal with very friendly and helpful... Will defiantly use them again.
Amazing place
Amazing place! Wanted to check myself in. Everyone was very friendly and the service was super!
Bought some treats for Zeke and Mia that have gone down really well. Can't wait for the next visit!
Buzzing energy as soon as I walked in
Buzzing energy as soon as I walked in, all the staff are extremely helpful and friendly. Most importantly my dogs love it here and I know they are well looked after!
Amazing!
Lovely place for the dogs that will be very very well looked after! The staff are extremely friendly, professional and have genuine love and care for the dogs they have in. The only place I will leave my dogs from now on!
Such friendly staff made a really…
Such friendly staff made a really welcoming atmosphere
Then the actual facilities which they showed me around looked awesome and our dog absolutely loved it
He stayed while we shopped around the shopping centre and it seemed like he had more fun than we did!
A dog service company that does it all well! Brilliant
Left Evie with the guys at Urban Mutts while I went for all lunch and couldn't left her in better hands! The facilities were fantastic and the staff very friendly and confident with her even though she's a big dog ! Will be using their services again !
My 1 year old Frenchie completed a…
My 1 year old Frenchie completed a whole month of mutt school only recently at UMH, my family and I could not be more pleased with his instantaneous behaviour changes and huge huge progress!! Thank you to the BEST team at UMH - Rexi never wants to leave at the end of his day!!! 🙌🏽
Great day out for the dog..
Great day out for the dog... they get there own room naps, they have a grooming salon, spa, fun and games, you name it!
And if your going away, they also have options for overnight stays
Fantastic concept and highly recommended
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