Urbnscooter Reviews 

14
TrustScore 4 out of 5

3.9

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Company details

  1. Vehicles & Transportation

Information provided by various external sources

Welcome to URBN Scooter. We deliver the highest quality electric and push scooters directly to your door. Cut your travel costs and your carbon footprint.


Contact info

3.9

Great

TrustScore 4 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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3.9

All reviews

(14)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Don't buy of this site

I think 1 star is still to nice. I have been on to this company since the 14th of January regarding a problem with an electric scooter I got my son for Christmas. The scooter doesn't charge and seems to have some sort of electrical fault. I have emailed various of times and sent videos of the problem only to be ignored. My son got in contact with them via Instagram only to be told the company had changed ownership and simply it was not there problem. This is unacceptable and I wouldn't recommend anyone to buy of this company the costumer service is dreadful and there lack of effort to resolve faulty items is appalling. Again would not recommend anyone to buy of this site and do through research

May 18, 2021
Unprompted review
Rated 1 out of 5 stars

Had my fiido d2s 3 weeks and the seat…

Had my fiido d2s 3 weeks and the seat clamp broke off...I'm only 10 stone so had nothing to do with weight! It's still under warranty but they said it isnt coverd iv offerd to pay and they keep giving excuses about shipping

February 1, 2021
Unprompted review
Rated 5 out of 5 stars

FIIDO eBike

Great price, fast delivery, top quality product. So handy to have around the city, can't imagine life without it now (sad as that is lol). Highly recommend the bike and URBN Scooter!

October 8, 2020
Unprompted review
Rated 5 out of 5 stars

Fiido D2S bike

I just got my bike today. It’s really great quality. Very steady and easy to use. Folded up fits in my car boot. Great service from start to finish. Pleasure to deal with them. Thank you very much Urbnscooter.com.

October 6, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing store!

Absolutely fantastic service! The replies were super quick, extremely polite and supportive, as well as professional. Very satisfied and would recommend to anyone!

August 30, 2020
Unprompted review
Rated 5 out of 5 stars

Very happy with my delivery yesterday

Very happy with my delivery yesterday, scooter works great, does exactly what it says on the tin :) customer service was excellent and made sure I was happy with my purchase. Would highly recommend this company to my family/friends.

July 30, 2020
Unprompted review
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Reply from Urbnscooter

Thanks Anthony, appreciate the positive feedback.

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