So it's been 5 days with fibre installed with urfibre it was quick install what i would say make sure you get whole home fibre cause the routers range is not great, make sure you put them in access... See more
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Fast, reliable internet connection. A couple of problems resolved quickly including a bird pecking through the cable but can hardly blame Urfibre for that 😀
Great installation, very quick and professional. It did take longer than expected for the Internet to work but in the end everything works fine, no issues so far and the customer service for this comp... See more
I have just changed my broadband provider from Sky to UrFibre. With over 10% saving on my monthly bill, I’m now getting 7-8 times increase in the broadband speeds, win – win. The services provided... See more
Company details
Written by the company
UrFibre Dudley is a leading local broadband provider dedicated to delivering high-speed and reliable internet services to the Dudley community. With a focus on customer satisfaction, UrFibre offers cutting-edge fibre-optic technology to ensure seamless connectivity for homes and businesses.
Contact info
Anchor Business Park, UrFibre, 21 New Rd,, DY2 9AF, Dudley, United Kingdom
- 01384 912800
- info@urfibre.co.uk
- urfibre.co.uk
Extremely happy with UrFibre!
Extremely happy with UrFibre!! Their customer service is excellent, and the broadband speeds are as promised - incredibly fast and reliable.
December 23, 2024
Unprompted review
Always helpful
Always helpful, Natasha is a credit to the company always helpful and always goes out of her way to help with any problem I’ve had,excellent customer service.
Very pleased with the customer service in this company exceptional.
December 17, 2024
Unprompted review
Very good service.
I'm pretty impressed with Urfibre. They gave me a great deal, the service seems very impressive and reliable and it's a lot cheaper and faster than Virgin who I used before. Their customer service is second to none - I even got their MD answering a couple of questions I'd had, and Natasha who is my customer support contact is both very helpful and knowledgable.
Installation was quick and easy took just under a couple of hours.
Highly recommended!
November 28, 2024
Unprompted review
So it's been 5 days with fibre…
So it's been 5 days with fibre installed with urfibre it was quick install what i would say make sure you get whole home fibre cause the routers range is not great, make sure you put them in access point mode and change the WiFi on router and disks to the exact same ssid and password. Also make sure you change the dns server to dot one or Google as the isp one is not great, I kept on getting freezes and slow downs as soon as I change the dns it works fine on the whole great service emails anwersed quickly and when I rang tech support them picked up quickly
November 13, 2024
Unprompted review
Great performance & value…
Since switching to UrFibre from Virgin media in June 2024, I have had several teething issues however the team and senior management have worked with me to overcome these over the last few months.
Finally I am now experiencing the great performance and value expected and I couldn’t be happier!
October 3, 2024
Unprompted review
Neil parry was very friendly and went …
Neil parry was very friendly and went out of his way to make shaw that the problem we had connecting to internet was resolved and didn’t leave until all set up thank you again 😊
July 17, 2024
Unprompted review
I’ve noticed a considerable difference…
I’ve noticed a considerable difference with my broadband since upgrading to UrFibre. Their reliable internet service allows me to conduct business without interruption. Additionally, their customer support team has been incredibly helpful throughout the signing up process. UrFibre has surpassed my expectations, and I wholeheartedly recommend it.
February 1, 2024
Unprompted review
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