Chinology Reviews 1,491

I enjoy the cooling mask and results were pretty dang good!

See some result, but not too obvious. In my 1st order should come with free gift and manual but is missing the shipment. So not sure this company is trustable.

I've been using chinology for about a week and definately notice a change in my look. I will continue to use it. Thank you.

It was great honestly the whole process was easy . Been using it happy with it waiting on results

I am just two weeks into the experience and haven't really seen anything major just yet, but am willing to keep trying for a full month. It is very pleasant feeling to wear the mask though.

Mask is really easy to apply and skin feels great afterwards. It remains to be seen whether there will be any visible difference after continued use, but I’m a happy customer so far.

I've just received my second order of masks. It's a person who have bought several kinds from different places the Chinology mask is the only one that makes a real and long-term difference. I didn't think it was possible but it really contour under my chin and the sides of my cheeks and thinned out my face. Product is excellent and definitely worth the cost. My daughter will be getting married and I was trying them out so I can look really good for the wedding. I have no worries that I will look my best in the pictures. I highly recommend.

What a scam this business is! I contacted this company immediately when I realized they charged me an extra $68 for a deceiving offer. The email was not answered for days, and when I finally received it they literally just replied that they could not issue a partial refund even though my card was charged two separate transactions!! Awful customer service and a scam from the beginning. Buyer beware!!

Complete scam! Extremely slow shipping, won't answer emails for days, ships from China, unknowingly signs you up for a subscription that you can't cancel because it keeps saying email not found. The product doesn't work.

delivered in time

Excellent customer service and communication.

Despite a long wait for them to arrive, it was worth it. Jaw line feels more snatched and toned and a few uses.

Great customer service.

I’ve been using these for 2 weeks now I do see a slight difference and will carry on using what I have but after reading reviews it has put me off ordering any more. I did have later delivery than first stated but will see how they go

The product is advertised with a “30-day money-back guarantee.” However, after requesting a refund within the 30-day window, I was informed that the guarantee applies only to defective products — not to dissatisfaction or lack of results.

This limitation was not clearly stated at the point of purchase. A reasonable consumer would interpret “money-back guarantee” as including satisfaction, but that is not how this policy is enforced.

I was initially offered partial credit, and then later told no refund would be issued at all. The inconsistency and lack of transparency were disappointing.

If you are purchasing under the assumption that you can return it if it doesn’t work for you, that is not the case unless the product is defective.

Please read the full terms carefully before buying.

It’s still early days as I’ve only had this mask for two weeks so there is no change but I am remaining optimistic. The company said they would send me another mask so will review again in a few weeks and report on any changes. Honest review so far is that it feels comfortable to wear and has remained moist in its zip lock packet for the two weeks I have had it

Received quickly. Bought 1 packet, couldnt see any diffetence.

I receive it pretty fast and have only used the product once so far