We are so grateful to have found your wonderful Balsamics; they are truly the best baslamics and we use them daily in every dish! Thank you for taking the best care of us with easy ordering, great... See more
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Review summary
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Reviews shaping this summary
I fell in love with Giusti Balsamic while in Italy. I brought some home for friends, and they loved their gifts. This year, for Christmas, I ordered three two-pack gift boxes for our closest foodie f... See more
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Great products. Quick delivery of well-protected bottles. We visited the Giusti center in Modena and thoroughly enjoyed the tour and the vinegars. They are now a staple of our diet.
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Our guide was knowledgeable and interesting. I’ve never experienced anything like the scent (delicious) and sight (incredible) of the cask aging room. Tasting the variety of vinegars at the end was (o... See more
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Company details
About Acetaia Giusti
Written by the company
Founded in 1605, Acetaia Giusti is the oldest producer of Balsamic Vinegar of Modena.
Since then, the Giusti family has handed down from generation to generation the knowledge, sensitivity and passion necessary to make a high quality Balsamic Vinegar of Modena, guarding all the secrets of the ancient and traditional Modena art of vinegar making.
Today Giusti is present in over 50 countries worldwide, with flagship stores in Modena, Milan and Bologna, corners in Rinascente and Eataly, and in the most exclusive hotels and restaurants in the world.
Since then, the Giusti family has handed down from generation to generation the knowledge, sensitivity and passion necessary to make a high quality Balsamic Vinegar of Modena, guarding all the secrets of the ancient and traditional Modena art of vinegar making.
Today Giusti is present in over 50 countries worldwide, with flagship stores in Modena, Milan and Bologna, corners in Rinascente and Eataly, and in the most exclusive hotels and restaurants in the world.
Contact info
Strada Quattro Ville, 155, 41123, Modena, Italy
- +39059840135
- ecommerce@giusti.com
- us.giusti.com
4.9
Excellent
311 reviews
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How this company uses Trustpilot
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Three of my bottles came damaged
Three of my bottles came damaged. I have an email in to you guys to see what we can do.
Update: my response from this company was a 15% (already on their website) +10% additional discount on future orders.p.s. Do not order the glazes if you don’t want plastic containers.
November 13, 2024
Reply from Acetaia Giusti
Dear Claudine,
We sincerely apologize for the inconvenience you’ve experienced. At Giusti, we are deeply committed to providing our customers with an exceptional experience, both in terms of product quality and the overall purchase process.
We have offered you a few solutions to address the issues you encountered, and we hope you will find the one that best suits your needs.
Thank you for your understanding, and please don’t hesitate to reach out if we can assist further.
Warm regards,
The Giusti Team
I was interested in trying balsamic
I was interested in trying balsamic vinegar on more foods. When VYD on the View showcased your product, I decided to go for some really good “stuff”. The shipment arrived packed very nicely. It’s flavor is unbelievable.
November 13, 2024
Reply from Acetaia Giusti
Dear Cindy,
Thank you for sharing your opinion about our products and delivery service!
Your satisfaction is what matters most to us, and we’re excited to have you as a customer.
We can't wait to assist you again!
Warm regards,
The Giusti Team
fast delivery and wonderful…
Great communication, fast delivery and wonderful product. Thanks for the recommendation Whoopi!
November 14, 2024
Reply from Acetaia Giusti
Dearest Tammy,
Thank you for your amazing words about us!
Being chosen by Whoopi has been a great experience for us.
We really appreciate your support and we can't wait to assist you again
Best regards,
The Giusti Team
It was a gift
It was a gift
Good progress of shipping & delivery communication and fast delivery
November 13, 2024
Reply from Acetaia Giusti
Dear Robb,
Thank you very much for your kind words! Your feedback means a lot to us and the satisfaction of our customers is a top priority for us!
Looking forward to assist you again
Kindest regards,
The Giusti Team
Reply from Acetaia Giusti
Thank you for your lovely review! We’re happy to hear that you’re pleased with your purchase.
We’re always here for you!
Warmest regards,
The Giusti Team
Company history is very impressive
Company history is very impressive, product is excellent!
November 13, 2024
Reply from Acetaia Giusti
Hi Denise!
We truly believe in the quality of our products, and we’re so glad to hear that you share the same sentiment.
Thank you for your positive feedback and for choosing us!
Best regards,
The Giusti Team
The order arrived promptly in beautiful…
The order arrived promptly in beautiful packaging! Looking forward to tasting the samplers!
November 13, 2024
Reply from Acetaia Giusti
Hi!
We truly appreciate your positive feedback!
Hoping to serve and assit you again soon
Best regards,
The Giusti Team
Reply from Acetaia Giusti
Dear Kay,
Thank you so much for your kind words!
We put a lot of passion and effort into what we create, so it means a lot to us to hear that you’re happy with the product and service.
Kind regards,
The Giusti Team
Fast delivery and wonderful products!
November 11, 2024
Reply from Acetaia Giusti
Hi!
Thank you very much for your words! We are so happy to hear that you are enjoying our products and that everything went well!
Looking forward to assist you again
Best regards,
The Giusti Team
My order missed one item so emailed the…
My order missed one item so emailed the team never responded
November 7, 2024
Reply from Acetaia Giusti
Dear Kate,
We’re sorry to read your negative review on Trustpilot, as we are strongly committed to ensuring our clients’ satisfaction.
We haven’t received any prior complaint from you; otherwise, we would have addressed it immediately. Could you please share the details of the issue so we can investigate what happened?
Thank you very much for your collaboration.
The Giusti Team
Reply from Acetaia Giusti
Dear John,
Thank you very much for sharing your experience with us! We are so glad to hear that you have enjoyed both products and delivery service!
We’ll keep working hard to satisy further your expectations!
Warmest regards,
The Giusti Team
Wonderful Product: Super quick shipment, carefully packaged!
Super prompt delivery of my order. Everything was carefully packaged and arrived in amazing time, and in perfect condition! Looking forward to enjoying and sharing your wonderful Balsamic Vinegars. I first discovered your Truffle Balsamic when I was gifted with a bottle from a family traveler, who sampled and loved it while visiting Italy.
November 5, 2024
Reply from Acetaia Giusti
Dearest Audrey,
Thank you so much for this wonderful review! We are so happy to hear that you’re enjoying our products!
We look forward to serving you again soon!
Warmest regards,
The Giusti Team
Website and ordering are very easy…
Website and ordering are very easy tasks. Order to delivery took three days.
October 15, 2024
Reply from Acetaia Giusti
Dear Sal,
Thank you for your feedback! We really appreciate so beautiful words about our website and delivery service. Your support and trust mean a lot to us!
Kind regards,
The Giusti Team
We love your product
We love your product! My wife and I traveled to Italy this year and that is when we first tried it. The red bottle was so good we not only replaced it with another, but bought the yellow bottle as well. They are so good with mozzarella and sliced tomatoes!
October 7, 2024
Reply from Acetaia Giusti
Hi Rick!
We truly appreciate your feedback! It's fantastic to hear that our balsamic vinegar added the perfect touch to your dishes. We also want to thank you for mentioning your experience in Italy. We hope to welcoming you at Casa Giusti!
Best regards,
The Giusti Team
Worth EVERY penny!
The packaging was first rate and quite elegant to be honest. The flavors? WOW! Exceptional. Enhances flavor delicately but unmistakely. I love it with a little EVOO a dash of salt and pepper with a few spolashes of the vinegar to dip in some quality bread. Magnifico!!!
October 2, 2024
Reply from Acetaia Giusti
Dear Sharon,
Thank you so much for sharing your experiences with us! We’re delighted to hear that you enjoyed our balsamic vinegar – it’s crafted with care to bring you the best quality and flavor.
We look forward to serving you again soon!
Best regards,
The Giusti Team
Our favorite Balsamic!!
Our favorite Balsamic!!
We first found out about your balsamic doing a tour when we were in Modena and now it is the only balsamic we use!
September 27, 2024
Reply from Acetaia Giusti
Ciao Robin!
We truly appreciate your feedback! It's fantastic to hear that you appreciate our balsamic vinegar We also want to thank you for mentioning your experience with us at Casa Giusti!
We look forward to serving you again soon!
Warm regards,
The Giusti Team
Absolutely delicious🩷
September 6, 2024
Reply from Acetaia Giusti
Dear Linda,
Thank you for your kind words!
Your satisfaction is our top priority!
Best regards,
The Giusti Team
Poor Shipping Packaging
I bought 6 bottles and when they showed up to my house one was broken and spilled all over the place.
They were packed poorly with only paper between the glass bottles.
I have submitted a claim to UPS and have no response so far.
September 19, 2024
Reply from Acetaia Giusti
Dear Jason, thank you for your order and review. We are truly sorry to hear that you received a broken item. We will investigate the issue with the courier and promptly replace the damaged bottle. Kindest regards, Giusti E-Commerce Team.
Visiting Casa Giusti is worth the trip
Visiting Casa Giusti is a wonderful experience. The tour was very informative, and it was fun to learn the history behind the product. Our guide was very knowledgeable and extremely personable. The tasting was fun and a little eye-opening. A very enjoyable and worthwhile experience in every way.
September 28, 2024
Unprompted review
Reply from Acetaia Giusti
Dearest John,
Thank you so much for sharing your experience with us!
We always strive to provide excellent service, and it’s great to hear we met your expectations.
We can’t wait to welcome you back on our website and in Modena!
Warm regards,
The Giusti Team
The balsamic vinegar is excellent
The balsamic vinegar is excellent. The ordering process on the internet was seamless.
September 5, 2024
Reply from Acetaia Giusti
Hi!
We’re so happy to hear that both our balsamic vinegar and our eCommerce service met your expectations!
Your satisfaction is our top priority!
Thank you for choosing us, and we look forward to serving you again soon!
Best regards,
The Giusti Team
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