Myprotein USA Reviews 

21,545
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,224 reviews, reviewers had a great experience with this company. Customers consistently praise the products for their good quality, effectiveness, and variety of appealing flavors. Many appreciate the consistent quality across different items, noting clean ingredients and positive results. However, some customers also noted concerns regarding pricing and discounts, citing issues with advertised offers not applying correctly or unexpected price increases per serving. Reviewers also mentioned confusion with product labeling, particularly regarding serving sizes versus weight, and experienced problems with order fulfillment, including shipping delays, missing items, or damaged packaging upon arrival. Additionally, some people reported products being out of stock or unavailable for subscription, limiting their choices.

What people talk about most

Product

Reviewers mention positive feedback about product, often highlighting the great taste, quality, and... See more

Price

Users describe ambiguous interactions with price, with many customers appreciating good prices, sales, and... See more

Order

Customers consistently note ambiguous experiences with order, with some finding the ordering process easy and... See more

Quality

People report positive experiences with quality, consistently praising the products as high-quality... See more

Discount

Reviewers highlight ambiguous aspects of discount, with some customers appreciating the continuous deals,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Generally a good product. I feel like I run into stock outs frequently which is annoying. The most frustrating thing is that there are sales so often that the sale price is, in fact, the real price... See more

Company replied

Rated 4 out of 5 stars

Overall, I was able to find what I wanted/needed. Although some older items were shown, but not available, like the Marvel Proteins. Some items I could only find if I searched for them, like the shake... See more

Company replied

Rated 4 out of 5 stars

From what I believe, they have the most amount of protein/dollar with a decent taste. I'm not giving 5 stars, because they're not the cheapest and the most delicious all at once, but they are definite... See more

Company replied

Rated 4 out of 5 stars

The samples are great now I can try some of the items without committing until I find one I prefer. There are several flavors that list natural and artificial flavors. I can't purchase if the ingred... See more

Company replied


Company details

  1. Beauty & Well-being

Written by the company

Myprotein is the world’s #1 online sports nutrition brand, offering an unrivalled range of health products, supplements and performance clothing to our 4 million-strong community. Exceptional quality is at the heart of everything we do, because we believe it’s what our customers deserve. And superior value is something we pride ourselves on – providing access to the best products out there. This is why your honest feedback is so important to us.


Contact info

4.0

Great

TrustScore 4 out of 5

22K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(21,545)

1,222 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great pricing

Great pricing, straight forward purchasing

June 11, 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for taking the time to leave your review!

It is always a pleasure to receive this feedback from our loyal customers.

Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments.

If you have any questions or queries, please do not hesitate to contact us and we will be happy to help.

Kind regards,
Natalia

Rated 3 out of 5 stars

My existing subscription is essentially…

My existing subscription is essentially canceled and I was not alerted to this happening. Then I spent a lot of time trying to figure out why I couldn't set up another subscription for protein.

End result is I wasted a lot of time and had to pay more for a non subscription purchase.

June 11, 2026
Myprotein USA logo

Reply from Myprotein USA


Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 5 out of 5 stars

Awesome supplements and great prices!

Great products and very easy and fast to place my order on the app and get all the discounts.

June 8, 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 4 out of 5 stars

Thick and sweet even with water

The protein shake is thick even in water. I’m worried if the label and ingridients are correct? Since its sweeter and thicker. i wouldn’t buy again. They need to confirm this.

November 29, 2025
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 3 out of 5 stars

Mobile Discount Bug

i found the website from TPATH on my PC then i saw that i can get an additional 5% off on the app so i download the app on my phone and it still tries to get me to download the app even thought i'm on the mobile app.
there should be a way for it to detect that im on my phone so it doesn't keep suggesting that
besides that, the price is a little high but the discounts help a bit

June 10, 2026
Myprotein USA logo

Reply from Myprotein USA


Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 3 out of 5 stars

too expensive

too expensive

June 9, 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind regards,
Natalia

Rated 4 out of 5 stars

Would have been 5 stars but not happy…

Would have been 5 stars but not happy about the shrinkflation + price increase. Nor the units changing from weight to "servings."

Still the the best powder I've ever used and I require unflavored which you still have. Thanks!

June 8, 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars

Very good supplement make you really…

Very good supplement make you really gentlemen it's better for workout as well 💪 keep you active

December 23, 2025
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 1 out of 5 stars

Confirmation of my order says it's…

Confirmation of my order says it's coming from Poland?

June 8, 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Once again

Once again, best pricing and best quality in an find anywhere.

June 7, 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 2 out of 5 stars

Charging more for less servings…

You’re charging more for less servings now. 130 servings is not 11 pounds.

June 7, 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Great products

Great products . Great service and customer care. Can’t be beat!

June 7, 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 4 out of 5 stars

Have heard good things about this

Have heard good things about this, but critical bit of info is missing: what is the weight of the "130 servings" bag? Please consider not making people calculate it!

June 7, 2026
Myprotein USA logo

Reply from Myprotein USA

Gentile cliente,

Grazie per aver lasciato la sua recensione!

È sempre un piacere ricevere questo tipo di feedback dai nostri clienti fedeli.

Il suo feedback ci aiuta a mantenere e migliorare i nostri servizi, e il team sarà molto felice di leggere i suoi gentili commenti.

Se ha domande, non esiti a contattarci. Saremo lieti di assisterla.

Cordiali saluti,
Natalia

Rated 1 out of 5 stars

Both of my subscriptions have been…

Both of my subscriptions have been stopped. I was only told about the 'chocolate' flavor via email but my unflavoured subscription still hasn't been shipped. I reached out to customer service and they weren't very helpful and it always takes at least a day to get back to me.

I tried to change my flavor to get a my protein but the tabs didn't work correctly on the website. Because i am running out of protein i cancelled one of my current subscriptions 'chocolate' and tried to restart my subscription but was only allowed a to do 'quick buy' I couldn't navigate the website to start a subscription so i simply bought a one time order.

I am still waiting to see what happens with the unflavoured subscription it just keeps pushing back the day for payment.

If this isn't sorted soon the purchase i just made will be my last one with myprotein unfortunately. I have been a customer for around 12/13 years.

I simply wanted my subscription continuing as normal and am willing to change the flavor.

June 6, 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 3 out of 5 stars

Crazy increase in prices

Crazy increase in prices, smaller sizes, no subscription options????

June 4, 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 3 out of 5 stars

Check out was a mess

Check out was a mess. I tried using my HSA it took the payment 3 times but still said I had a balance. I then entered my husbands fsa and the whole balance was taken. Will my fsa be refunded?

June 3, 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 3 out of 5 stars
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

Your feedback helps us maintain and improve our services, and the team will be very pleased to hear your kind comments.

If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind regards,
Natalia

Rated 5 out of 5 stars

Love MY Protein

Love MY Protein. I really enjoy the clear whey protein; it tastes great and the sample packets are great for travel. My new favorite.

December 31, 2025
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Great protein shakes

Great protein shakes! Those are quality protein shakes that come in a variety of flavors, good price and fast shipping ! My to go place when it comes to protein drinks

February 6, 2026
Myprotein USA logo

Reply from Myprotein USA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 1 out of 5 stars

My subscription was canceled due to the…

My subscription was canceled due to the product change but nothing was delivered and I was not offered an opportunity to get the new product. Found out on my own weeks later... Disappointed with the communications..

June 2, 2026
Myprotein USA logo

Reply from Myprotein USA

Hello Steve,

We appreciate you sharing your experience. We are truly sorry to hear about the confusion regarding your subscription and the lack of communication. We are reviewing our processes to prevent this from happening again.

A message has been sent to your account.

Kind regards,
Liam

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look