Usabigdeal Reviews 103

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

I'm sorry I have to give them one star. In regards of usabigdeal, ist their ads are deceiving, 2nd they say you'll receive your order in 1-2 weeks it'll probably months, 3rd customer service is comlpe... See more

Rated 1 out of 5 stars

I do not personally recommend purchasing from this site. Extremely slow shipping. I downloaded the recommended app for tracking and watched it sit at their location for almost a month before it actual... See more

Rated 1 out of 5 stars

I wish I could give zero Stars I have made my order since mid-may have heard nothing it's not even prepared for shipment and it was lanterns for my son's celebration of life he passed away in April I... See more

Rated 1 out of 5 stars

Bought something there, paid already the item they say it is already given to shipment and since 3-4 Weeks nothing happen dont trust them u wouldnt get any items or a answer the shipment was only a E... See more

1.2

Bad

TrustScore 1 out of 5

103 reviews

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Rated 1 out of 5 stars

After seeing all these bad reviews…

After seeing all these bad reviews since 2021 why is this company still on here selling stuff to people and deceiving the customers if it takes several months or a month or what have you to get your merchandise and it’s not what is advertised why are they still allowed to even be in business and not shut down?

July 14, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT SHOP WITH THIS COMPANY!!

DO NOT SHOP WITH THIS COMPANY!!! First of all it took about two months to receive my order. Upon receiving the order, I noticed an incorrect size was sent for one pair of the shoes. I sent a third email to this company today, in over a three week time span, inquiring as to how this can be corrected. I havent heard a word.

Get your products elsewhere.

September 11, 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY!!!

I concur! RIP OFF! I ordered a cutting board in May 2020 during Covid start and they charged my credit card but the damn item never arrived. I tried countless times to email but no response. I suspect these types of internet scams will continue to get worse! I caution you to NOT order from this site.

April 7, 2021
Unprompted review
Rated 1 out of 5 stars

i agree with the others here

i agree with the others here
i placed an order
they immediately took my money
never received the item i ordered
i tried multiple times to contact them
and i got a boilerplate response
wouldn't recommend at all

April 5, 2021
Unprompted review
Rated 1 out of 5 stars

USA Big Deal doesn't deserve one star

USA Big Deal doesn't deserve one star. I ordered a medium dark grey dog bed. After countless emails asking for a refund and getting an attorney involved over a 9 week period, I received the dog bed in a plastic bag with no usable address to return. The bed is for a very small dog and it looks used. This company should be sued for false advertising under the lure of sale prices because what you see is NOT what you get.

March 2, 2021
Unprompted review
Rated 1 out of 5 stars

NEVER DELIVERED !

I PLACED AN ORDER FOR THE REALISTIC TEDDY DOG LUCKY IN DEC.16, 2020, AND THEY SENT ME AN E MAIL CONFIRMING MY PURCHASE. SAID THEY'D E MAIL ME WHEN THE PRODUCT IS GOING TO BE SENT. HAVEN'T HEARD FROM THEM SINCE, BUT THE MONEY WAS ACCEPTED BY THEM...IT WAS PAID FOR BY PAYPAL ON DEC. 16, 2020. IF I DON'T HEAR FROM THEM SOON, PAYPAL WILL HAVE TO NOTIFY THEM TO SETTLE THE CASE, BECAUSE I'VE TRIED MANY WAYS AND CAN NEVER REACH THEM.

February 15, 2021
Unprompted review
Rated 1 out of 5 stars

Wrong side of the country.

I live in North Carolina but UASbigDeals says my order was shipped to Oregon. That is the wrong side of the country. All address info was correct. Maybe I should send them a map.

January 31, 2021
Unprompted review
Rated 1 out of 5 stars

Zero stars for USA big deal

Zero stars for USA big deal! Absolute sham of a business who steal people’s money. I ordered something in JUNE 2020, which not only have I not yet received, but their customer service won’t return my money. Absolutely disgusting! Do not purchase anything from them!

January 30, 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT SHOP HERE!

I ordered fleece-lined leggings from them and I have asked them to cancel my order. They won't cancel it and have no longer been responding to my emails. THIS COMPANY IS A FRAUD!

January 24, 2021
Unprompted review
Rated 1 out of 5 stars

This company is fraud

This company is fraud. I ordered swim shoes in July 2020. Never received no one answered several emails sent. Finally get a text in December saying item was delivered in Sept to an address in Miami, FL. I live in Delaware. USPS was no help. Ended up opening fraud claim with my bank.

December 13, 2020
Unprompted review
Rated 1 out of 5 stars

If I could give a 0 I would have

If I could give a 0 I would have. This is a scam. I ordered in The beginning of June and have not received anything. After several attempts to reach by email they just reply “Due to COVID there are delays”. I don’t recommend anyone to purchase from them. They did not have a problem the same night receiving the payment from PayPal.

December 1, 2020
Unprompted review
Rated 1 out of 5 stars

What a terrible company

What a terrible company. Ordered mosquito nets in June. Have not received them yet. The company has not responded to any of my request for a refund. I know COVID has affected thing but to NOT COMMUNICATE is so wrong

November 16, 2020
Unprompted review
Rated 1 out of 5 stars

Non existent customer service

I have reached out multiple times before going online to rate USABIGDEAL.

I ordered a dual charger in May, it arrived in August and when it finally arrived, it was the incorrect charger.

And as stated above I reached out multiple times and just got a generic message and no one ever contacted me regarding the incorrect charger that was sent.

I do not recommend this company and wouldn’t even rate it one star, but had to to write a review.

November 7, 2020
Unprompted review
Rated 1 out of 5 stars

you sure youre not trump

these pieces of S are riping peaple of at a time like this they have no morals no desentcy no humanaty they are a disgrase im canadien and if they are a canadian company then they will pay beware you will not get away with this i sent emails no anser they dont give a phone number no way of reaching out to them most be something we can do by the way usa big deal is not canadien its USA bigdeal

November 6, 2020
Unprompted review
Rated 1 out of 5 stars

I absolutely would NOT recommend this…

I absolutely would NOT recommend this site. My step son died in a car accident recently and I ordered lanterns to shoot off to honor his birthday. I ordered them probably 6 wks prior to his birthday and it took THREE months to get them. I emailed and emailed and emailed with no response. I emailed the urgent email as well as the other one. No reply of course with either. I asked to cancel and I asked for a refund. I never imagined it would take 3 months for a few lanterns. I ordered the same thing, different color from eBay and got it in like 3 days. I do not understand. You only have 30 days to get a refund. But they won't respond so I guess I am out of luck and stuck with 30 lanterns that I have no use for. Don't order unless you have 6 months to wait for your items.

October 15, 2020
Unprompted review
Rated 1 out of 5 stars

Ordered item 2 months ago

Ordered item 2 months ago. Absolutely no response to requests for tracking info other than the same form letter saying expect a 2 week delay. Can’t recommend doing business with them.

September 24, 2020
Unprompted review
Rated 1 out of 5 stars

Disappointed

Never received what I ordered from May. They kept telling me it was coming. Sent me tracking etc.. Now to late for a PayPal refund.

September 22, 2020
Unprompted review

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