USADrop has been a great to work with.I Encountered some issues, I reach out to an agent, they helped me really fast with patience. They helped me solve several technical issues along the way. Super s... See more
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I've been working with USADrop (specifically Danika) for over a year, and I'm extremely satisfied with their service. Like any dropshipping business, I've faced my share of ups and downs, testing mult... See more
Company replied
Horrible agents. The agents know nothing about souring and are horrible at reaching back to me. They can sometimes get very defensive and are full of excuses. DON'T GET FOOLED BY THE 5-STAR REVIEWS BE... See more
Company replied
Customer Service at USA drop. The agent there was very helpful and always tried to respond within a short period. They're also very friendly and will go above and beyond to ensure their customers are... See more
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Company details
About USAdrop
Written by the company
USAdrop fulfills orders for Shopify store owners by offering sourcing, purchasing, and shipping services. We provide a 1-on-1 personal agent service. Our cooperation with shipping carriers allows us find effective shipping methods. Let's not forget that we count on a professional team that constantly researches trending products for our clients.
Contact info
Baoan District, Guangdong, China, 518125, Shenzhen, China
- +1 (571) 407-2339
- info@usadrop.com
- usadrop.com
Breach of guidelines
Good consumer service and easy to reach…
Good consumer service and easy to reach any work time
August 28, 2024
Unprompted review
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
Excellent customer service
Excellent customer service
Rick was very accommodating and knowledgable, he make sure he answered all my questions and assist me every step even in the odd hours. Thanks alot Rick
August 21, 2024
Unprompted review
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
Amazing customer service
August 17, 2024
Unprompted review
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
Amazing customer service
Amazing customer service. Agent was knowledgeable and very explanatory and I understood clearly what is my next move. Thank you!
August 13, 2024
Unprompted review
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
Rick has been great so far.
Rick was very accommodating, not your typical live operator who just sends you a bunch of links to processes that don't work. He's a man with a plan and was very understanding. Thanks Rick!
August 11, 2024
Unprompted review
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
Im happy working with this company
Im happy working with this company, thanks for helping me well Rick
January 1, 2024
Unprompted review
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
I've been working with USADrop…
I've been working with USADrop (specifically Danika) for over a year, and I'm extremely satisfied with their service. Like any dropshipping business, I've faced my share of ups and downs, testing multiple products before finding a winner. Throughout this process, USADrop has been incredibly supportive, even when they had to source products that ultimately didn't succeed or scale. Their shipping times to the US are much faster than other dropshipping agents I've used in the past. Plus, I'm using their Facebook ad accounts, which come with 0% fees and a 5% cashback—something I haven't seen offered anywhere else. I highly recommend USADrop.
August 9, 2024
Unprompted review
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
Rick was really helpful assisting me!
August 6, 2024
Unprompted review
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
Horrible agents
Horrible agents. The agents know nothing about souring and are horrible at reaching back to me. They can sometimes get very defensive and are full of excuses. DON'T GET FOOLED BY THE 5-STAR REVIEWS BECAUSE EVERY SINGLE ONE IS ABOUT THEIR EXCELLENT CUSTOMER SERVICE. (ITS ALL BOTTED BY USADROP)
August 5, 2024
Unprompted review
Reply from USAdrop
Dear Customer,
Thank you for reaching out and sharing your concerns with us. We apologize for any inconvenience you have experienced. Your feedback is very important to us, and your agent will be in contact with you promptly.
If you have any issues, please feel free to contact Rick via WhatsApp at +86 133 3602 2767 or Beatrice at +86 166 2518 6864. Additionally, you can reach out to us directly through the Intercom chat feature located at the bottom right corner of the homepage on the USAdrop website. Our customer service team is ready to assist you with any problems you may encounter.
Best regards,
USAdrop Customer Service Team
Quick and effective customer service
Quick and effective customer service. Answer all my questions
August 1, 2024
Unprompted review
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
Excellent customer support!
Excellent customer support!! Rick is truly knowledgeable and kind.
August 1, 2024
Unprompted review
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
Quick response time
Customer service is always available and ready to help
July 30, 2023
Unprompted review
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
The customer support is off the charts…
The customer support is off the charts so helpful Rick was an amazing support agent he made sure he took care of my problem even on a non business day 5 stars!!!
July 28, 2024
Unprompted review
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
Responsive and Easy to work with
Responsive and Easy to work with! Great Prices!
July 24, 2024
Unprompted review
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
The customer service is fast and clear
The customer service is fast and clear. USAdrop is very easy to use.
July 24, 2024
Unprompted review
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
Rick promptly replied to query and…
Rick promptly replied to query and forwarded it to their IT department for further investigation. Excellent!
July 14, 2024
Unprompted review
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
the customer service is great
the customer service is great, so helpful and fast responding.
July 10, 2024
Unprompted review
Reply from USAdrop
Thank you for your recognition of our agent! Your praise is our motivation. USAdrop helps with scaling your dropshipping business forever!
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