We paid an additional shipping fee in order to have the shipper schedule a specific time for the delivery. Well, the truck just arrives with no warning. This was a large item that we had to leave i... See more
Company replied
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See what reviewers are saying
Excellent, prompt and very effective service. We purchased a merchandiser cooler on a Friday, it was shipped by Tuesday and we received it in perfect shipping order on Thursday on a truck with a f... See more
Ordered an exhaust hood for my concession trailer, appears to be made with excellent craftsmanship, was packaged well and delivered with no damage. I was missing the grease cup that was supposed to co... See more
The clay traps arrived 2 days before they were expected..the QUALITY is wonderful, much better than the receivers originally installed...exactly as described, and it super simple to remove the old and... See more
Company details
Information provided by various external sources
Welcome to USA Equipment Direct We sell commercial restaurant equipment for less. Our quality and customer service speaks for itself. If you are looking for commercial kitchen sinks, faucets, tables, chairs, work tables or replacement parts for your favorite Hobart equipment, we would be happy to serve you. We are located in Atlanta GA, but we can ship your product anywhere in the continental United States and Canada. Please contact us for rates to Canada or outside the Continental USA. Please have a look around. If there are any questions or concerns, please contact us.
Contact info
Easy and fast
May 2, 2020
Unprompted review
Super quick to ship.
April 30, 2020
Unprompted review
Well I didn’t get what I ordered…
Well I didn’t get what I ordered because they said it was too expensive to ship. However they were honest and I appreciate honesty and the quick response!
April 27, 2020
Unprompted review
Excellent quality and service--love the…
Excellent quality and service--love the new table, thanks!
April 18, 2020
Unprompted review
Excellent
Excellent, Delivery was fast and very efficent.
Driver went up and beyond.
We may purchase another stove in the summer if all goes well
April 10, 2020
Unprompted review
I ordered two commercial drain boards…
I ordered two commercial drain boards and received them two days later. I was very impressed with the delivery time.
April 8, 2020
Unprompted review
this service in the best .
March 19, 2020
Unprompted review
Excellent service
February 24, 2020
Unprompted review
I ordered a Cheese Melter 2/5/2020 so I…
I ordered a Cheese Melter 2/5/2020 so I would have it by Valentines Day Weekend. I've called several times and I still don't' even have a tracking number. I own three restaurants and an event Center and this was the first and also the last time I will ever purchase anything from your company.
February 15, 2020
Unprompted review
Reply from USA Equipment Direct
Greg,
Please accept my sincerest apologies for this operational error. We did in fact receive your purchase order for the Antonelli Event Center on 2/5/2020. Unfortunately, we had a series of catastrophic IT issues which delayed our ability to properly communicate and ship this product in a timely manner. I read the unsettling review below and would also like to personally apologize to Mr. Greg Antonelli on behalf of the Asber USA Team. The delay in shipping was caused by an unforeseen event on our end, not USA Equipment Direct. Please let me know, if I can be of any further assistance in resolving this matter.
Respectfully,
Adam M. Gonzalez
Adam M. Gonzalez I Regional Sales Manager, USA TOGETHER WE EVOLVE
T. (305) 779 0170 I F. (305) 779 0173 I M. (786) 239 6933
E. adamg@fagorcommercial.com I www.onneragroup.com
13105 NW 47th Ave. I Miami, FL. 33054 USA
Good Price, Quick Delivery
The item I ordered was in stock and had the best price I could find. The shipping was quick and the order process easy.
February 7, 2020
Unprompted review
Great Service
The staff is always so helpful and have great follow up. The orders are quick and we are kept updated on the tracking & delivery of our shipments.
February 5, 2020
Unprompted review
Perfect communication.
Excellent communication. Fast shipping. Great prices. I ordered a pastry display on Wednesday and it got here on Monday. The website couldn't be easier to navigate and more user-friendly.
January 29, 2020
Unprompted review
Very quick delivery and very affordable!
January 22, 2020
Unprompted review
Good time frame and good quality…
Good time frame and good quality product.
December 24, 2019
Unprompted review
I emailed
I emailed, called several times and never got anyone. After a week, after trying 3 times I finally talked to someone and my item is on its way. I didnt get updates on my package or emails. Very hard to be a start up company and give a good amount of money to just not know what is going on for a week. Their site, I would try to view the invoice and it would just kick me out and have to log in all over again!
October 23, 2019
Unprompted review
New equipment came in on time
October 14, 2019
Unprompted review
Great Service
My order delivery communications were excellent, my package arrived as promised and well protected.
September 23, 2019
Unprompted review
Great customer service.
September 17, 2019
Unprompted review
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