We paid an additional shipping fee in order to have the shipper schedule a specific time for the delivery. Well, the truck just arrives with no warning. This was a large item that we had to leave i... See more
Company replied
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We paid an additional shipping fee in order to have the shipper schedule a specific time for the delivery. Well, the truck just arrives with no warning. This was a large item that we had to leave i... See more
Company replied
Excellent, prompt and very effective service. We purchased a merchandiser cooler on a Friday, it was shipped by Tuesday and we received it in perfect shipping order on Thursday on a truck with a f... See more
Ordered an exhaust hood for my concession trailer, appears to be made with excellent craftsmanship, was packaged well and delivered with no damage. I was missing the grease cup that was supposed to co... See more
The clay traps arrived 2 days before they were expected..the QUALITY is wonderful, much better than the receivers originally installed...exactly as described, and it super simple to remove the old and... See more
Welcome to USA Equipment Direct We sell commercial restaurant equipment for less. Our quality and customer service speaks for itself. If you are looking for commercial kitchen sinks, faucets, tables, chairs, work tables or replacement parts for your favorite Hobart equipment, we would be happy to serve you. We are located in Atlanta GA, but we can ship your product anywhere in the continental United States and Canada. Please contact us for rates to Canada or outside the Continental USA. Please have a look around. If there are any questions or concerns, please contact us.
Well I didn’t get what I ordered because they said it was too expensive to ship. However they were honest and I appreciate honesty and the quick response!
Excellent quality and service--love the new table, thanks!
Excellent, Delivery was fast and very efficent.
Driver went up and beyond.
We may purchase another stove in the summer if all goes well
I ordered two commercial drain boards and received them two days later. I was very impressed with the delivery time.
I ordered a Cheese Melter 2/5/2020 so I would have it by Valentines Day Weekend. I've called several times and I still don't' even have a tracking number. I own three restaurants and an event Center and this was the first and also the last time I will ever purchase anything from your company.

Reply from USA Equipment Direct
The item I ordered was in stock and had the best price I could find. The shipping was quick and the order process easy.
The staff is always so helpful and have great follow up. The orders are quick and we are kept updated on the tracking & delivery of our shipments.
Excellent communication. Fast shipping. Great prices. I ordered a pastry display on Wednesday and it got here on Monday. The website couldn't be easier to navigate and more user-friendly.
Good time frame and good quality product.
I emailed, called several times and never got anyone. After a week, after trying 3 times I finally talked to someone and my item is on its way. I didnt get updates on my package or emails. Very hard to be a start up company and give a good amount of money to just not know what is going on for a week. Their site, I would try to view the invoice and it would just kick me out and have to log in all over again!
My order delivery communications were excellent, my package arrived as promised and well protected.
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