USAGS is always a good choice for me to get hobby kits/tools from, especially since they have decent sales fairly often. It did take a while to be shipped this time, but once it was mailed it got here... See more
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Review summary
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Reviews shaping this summary
Awesome everything! The packaging was neat and organized with excellent large sized bubble wrap, so much so that I ordered a brush tipped gundam marker with my led kit and the rear cap for the button... See more
USA Gundam store is my favorite store for buying model kits so far. They have followed through on every preorder, and shipping has always been perfect and very well packed. The prices are very fair, a... See more
I've ordered from USA Gundam Store several times now. Each time, the experience was superb. The site is super easy to use and to find exactly what I want. Shipping is fast and reasonably-priced and c... See more
Company details
Written by the company
USAGS is a U.S. based hobby retailer dedicated to Gundam model kits and premium mecha collectibles. We specialize in Gunpla across all grades from Entry Grade and High Grade to Master Grade and Perfect Grade along with a curated selection of tools, paints, accessories, and related model kits. Founded by hobbyists, we focus on fast shipping, accurate inventory, and reliable customer support. Our warehouse is stocked and operated in the United States, allowing us to ship orders quickly and securely. We work directly with official distributors to ensure authentic products and consistent availability. Whether you’re building your first kit or expanding a long-term collection, our goal is to make the hobby accessible, enjoyable, and dependable. We regularly run sales, bundle deals, and community events, and we actively support builders through tutorials, videos, and content on USA Gundam TV. At USAGS, we’re here to help you build better and have fun doing it.
Contact info
United States
- usagundamstore.com
4.8
Excellent
1K reviews
Replied to 72% of negative reviews
Typically replies within 1 week
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Good products at a good price but...
Good products at a good price and they frequently have sales. But shipping is kind of slow though...
April 26, 2026
Gunpla Paradise
Love your website and all that you offer. I do wish time to shipping was a bit shorter but after watching videos of your massive warehouse and facility, I get it. Thank you!
April 27, 2026
Always enjoy shopping with USAGS
Always enjoy shopping with USAGS - Orders are always carefully packed and protected, prices are great, and I love the "Kit of the day" featured discounts!
April 27, 2026
Shipping took way to long for being in…
Shipping took way to long for being in east coast
April 27, 2026
Reply from usagundamstore.com
Good morning Scott,
Thank you for taking the time to share your feedback with us. I reviewed your order and can confirm that it shipped on the fourth business day, which was unfortunately one day beyond our standard estimated fulfillment timeline.
I do see that your order was placed during our Apex Birthday Sale event, and the significant increase in order volume during that time did cause some unexpected delays in processing and fulfillment. We sincerely apologize for the inconvenience and appreciate your patience and understanding.
Your feedback has been forwarded to our fulfillment team as we are always looking for ways to improve our processes and customer experience. If you need any further assistance regarding your order, please don’t hesitate to reach out to our support team, we’re always happy to help.
Thank you again for your support.
Great care of items
Usags took great care of my order and insured it would arrive to me safe and sound their deals are also some of the best out there.
April 27, 2026
Excellent service
Excellent service, product arrived in perfect condition. Thank you guys.
April 22, 2026
I love the design of the model it’s it…
I love the design of the model it’s it looks so slick and clean.
April 27, 2026
Every time I’ve bought from…
Every time I’ve bought from USAgundamstore its arrived on time undamaged and with everything needed there my go too site and store when I head down to Florida for the holidays
April 22, 2026
Fast shipping and proactive updates
Fast shipping and great proactive status updates! Will buy more!
April 24, 2026
The best prices and shipping services
The best prices and shipping services. My go to site for model kits and mecha.
April 24, 2026
Thank you! More to add to the backlog!
Quick, great prices, and neatly packed with care! Thank you USAGS!
April 24, 2026
Product delivery was good.
April 24, 2026
great prices and sale specials
great prices and sale specials, plus i like that you can accumulate points towards purchases and the amazing catalog of gunpla they have and how well its arranged in their website and their delivery is always great
April 24, 2026
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