USAGS is always a good choice for me to get hobby kits/tools from, especially since they have decent sales fairly often. It did take a while to be shipped this time, but once it was mailed it got here... See more
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Review summary
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Awesome everything! The packaging was neat and organized with excellent large sized bubble wrap, so much so that I ordered a brush tipped gundam marker with my led kit and the rear cap for the button... See more
USA Gundam store is my favorite store for buying model kits so far. They have followed through on every preorder, and shipping has always been perfect and very well packed. The prices are very fair, a... See more
I've ordered from USA Gundam Store several times now. Each time, the experience was superb. The site is super easy to use and to find exactly what I want. Shipping is fast and reasonably-priced and c... See more
Company details
Written by the company
USAGS is a U.S. based hobby retailer dedicated to Gundam model kits and premium mecha collectibles. We specialize in Gunpla across all grades from Entry Grade and High Grade to Master Grade and Perfect Grade along with a curated selection of tools, paints, accessories, and related model kits. Founded by hobbyists, we focus on fast shipping, accurate inventory, and reliable customer support. Our warehouse is stocked and operated in the United States, allowing us to ship orders quickly and securely. We work directly with official distributors to ensure authentic products and consistent availability. Whether you’re building your first kit or expanding a long-term collection, our goal is to make the hobby accessible, enjoyable, and dependable. We regularly run sales, bundle deals, and community events, and we actively support builders through tutorials, videos, and content on USA Gundam TV. At USAGS, we’re here to help you build better and have fun doing it.
Contact info
United States
- usagundamstore.com
4.8
Excellent
1K reviews
Replied to 72% of negative reviews
Typically replies within 1 week
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3 purchases and counting
3rd purchase and I’ve had zero issues and complete satisfaction with my purchases and their quality. Boxes are in good shape, no broken runners or anything.
April 28, 2026
Came in great
Came in great, packaged always secure and communication is clear. Can recommend.
May 5, 2026
My order came quick
My order came quick, very well packed no damage! Can’t wait to get started on these Zoids kit
May 5, 2026
I get everything in a big box and it…
I get everything in a big box and it even came with the person who packaged it and a sticker. Nice experience👍🏽👍🏽
May 5, 2026
Your company always has what I need
Your company always has what I need, and is fast to deliver.
April 28, 2026
buying experience was good
buying experience was good, shipped properly in a timely manner
April 28, 2026
I live about 45 minutes away from the store.
I live about 45 minutes away from the store so I can stop by and pick up my paint supplies when we are in Daytona Beach.
The young lady who works at the register has been very helpful and is always pleasant. She makes sure that my points are correct and added to my account.
The prices are reasonable too.
I highly recommend them.
April 28, 2026
Alway great communication and order…
Alway great communication and order status updates. Have always been responsive when I reach out regarding any questions on an order or upcoming product.
May 5, 2026
Customer care
How user friendly the website is, the fast shipping and that the item was packed with care.
April 28, 2026
Fast delivery and order was complete!
May 5, 2026
Order came in quick
Order came in quick. I was able to preorder the model kit and they have stated that it will be in within a month. The kit came in time just as how they have said and was able to ship it out to me quickly. My order, as well as other orders that I have received, has been packaged very well with minimal to zero damage, only damage that I have seen was a couple dents around the other box, the kit itself was in good condition. As for the preorders, I don’t mind to wait to for them to get them in, just as long as we are notified when they will be actually received. No complaints on any of my orders.
May 5, 2026
The figure i bought came in broken
The figure i bought came in broken, asked support, they told me to reach out to manufacture, then manufacture told me to shipped the figure back to China. Which will cost around half the price of the figure. These should be cover under seller cost.
May 5, 2026
Great Quality
Package arrived safely, no dents in the box. No broken parts. Great quality
April 28, 2026
A great store
The delivery service is very good, the packing are also very secured and I have never had any problem with them.
USAGS is a perfect place to get your Gundam models and hobby tools.
May 4, 2026
Shipping time was good
May 4, 2026
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