USAutopartsCar LLC Reviews 182

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the company for its product quality and the reliability of its shipping. Consumers highlight the ease of finding the correct part and receiving it promptly. People mention that the products often fit perfectly, making repairs straightforward. The company is also praised for its competitive pricing, with reviewers noting that prices are often better than those offered by local auto parts stores. In addition to product-related aspects, reviewers are pleased with the delivery service. Customers frequently mention fast shipping and timely delivery. The parts usually arrive well-packaged and as described. However, some consumers have reported issues with receiving the wrong part or experiencing delays in resolving returns. A few reviewers have also mentioned problems with packaging standards and communication regarding shipping costs.

Based on these reviews

Rated 5 out of 5 stars

I purchased a set of 6- fuel injectors to repair car. It took about 5-6 days to get them; though they came in 2 separate mailings about a day or two apart. Price was cheaper than any local auto par... See more

Rated 5 out of 5 stars

I purchased an alternator for my BMW- great price and prompt shipping. Sadly I had to return it since the issue wasn’t actually the alternator, however the return process was straightforward and seam... See more

Rated 5 out of 5 stars

Ordered several parts from this company and have been very very impressed with quality and reliability of shipping. A1 company!!! Thanks guys for everything!

Rated 5 out of 5 stars

Ordered a pair of cvaxels very easy delivery on time car runs like a champ. Definitely use again positive review.

Rated 5 out of 5 stars

Extremely fast with the shipping and delivery service. Parts came in well packaged and just as described. I will be buying more parts from this site.

Rated 5 out of 5 stars

We would recommend this company because it was easy to find the correct part we needed and when we received it, in record time, it was the exact and correct we needed, thank you!

Rated 1 out of 5 stars

Placed order , never heard anything and expected delivery. Went to account online, message said you needed $30 more for shipping. When I ordered shipping was figured into that order. Canceled order a... See more

Rated 1 out of 5 stars

The starter motor did not fit my car. It was too large in diameter and too long in length. I completed a return authorization form on your website, but never received confirmation that it went... See more

Rated 5 out of 5 stars

My gasket set came on time and well-packaged. The Fel-Pro set has now been deployed and I find it a very good product.

Rated 4 out of 5 stars

Over all it was great except I wanted expedited shipping but never could get anyone to respond. I was willing to pay extra.

Rated 1 out of 5 stars

Diagnosis just revealed that the item is defective. I purchased this item to remedy the check engine light in my vehicle, ever since the item came and was installed, the check engine light persisted,... See more

Rated 5 out of 5 stars

The compressor worked perfectly, was a great price and arrived in only two days!

Rated 2 out of 5 stars

Just received 4 iridium plugs ($10 each) in a box big enough to hold 100 of them. No paper or bubble wrap. Just 4 plugs rattling around like an auto parts meraka. Poor packaging and shipping standards... See more

Rated 4 out of 5 stars

Received wrong part. It took four weeks to get the issue resolved but I did eventually get a refund.

Rated 3 out of 5 stars

The box was tore apart when arrived and the muffler was a lot smaller than it should be. Had to weld sleeves to fit.


Company details

  1. Auto Parts Store

Written by the company

USAutopartscar.com is an American online provider of aftermarket auto parts. Find the right parts faster at USAutopartscar.com - now with a Lifetime Replacement Guarantee! Over 50 million car parts delivered from your favorite discount


Contact info

4.1

Great

TrustScore 4 out of 5

182 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The part I ordered was a quality…

The part I ordered was a quality standard part specifically for dodge ram Cummins it fit like a glove and was heavier than original factory part....to say the least my truck is back on the road I will be ordering more in the future...it cane as expected undamaged and we'll packed

January 29, 2025
Rated 5 out of 5 stars

Excellent service I am amazed to have…

Excellent service I am amazed to have found an impossible replacement for the plastic wiring connection clip to pin wire for EvaP wiring connection was unable to find it, but found it on this website. I’m happy to have found a very difficult part. Almost impossible part to find will continue searching for additional wiring, harness connections.

January 26, 2025
Rated 1 out of 5 stars

Worst of the Worst

Send me the wrong item, wasting lots of my time and spending a lot of time explaining this for a return and refund, still not refunded.

December 26, 2024
USAutopartsCar LLC logo

Reply from USAutopartsCar LLC

Dear Harry,

We’re sorry to hear about your disappointment with the part you received. However, we have sent the correct part as per your order.

Please check your email, as we have already replied with instructions on how you can return the part and receive a refund. If you have any difficulty following the steps or need further assistance, feel free to reach out to us. We are happy to help ensure the return process goes smoothly.

Thank you for your cooperation, and we look forward to resolving this for you promptly.

Regards,
James Clay

Rated 1 out of 5 stars

It's junk..the part has all lose…

It's junk..the part has all lose connections at the crimp pipes WOW..never again I'd like a refund it's being returned

December 28, 2024
USAutopartsCar LLC logo

Reply from USAutopartsCar LLC

Dear Dale,

We’re sorry to hear about your disappointment with the part you received. Quality is very important to us, and we regret that this product did not meet your expectations.

Please check your email, as we have already replied with instructions on how you can return the part and receive a refund. If you have any difficulty following the steps or need further assistance, feel free to reach out to us. We are happy to help ensure the return process goes smoothly.

Thank you for your cooperation, and we look forward to resolving this for you promptly.

Regards,
James Clay

Rated 5 out of 5 stars

Great on-line autoparts store!

Parts are easy to find and the shipping is relatively fast, when you compare it with other online companies (I live in Puerto Rico). Very good prices..much better than buying parts in a local auto parts.

November 29, 2024
Rated 5 out of 5 stars

Serpentine belt

I got a serpentine belt for 2004 Chevy Aveo Bando 6PK1880 the same belt NAPA carries but at a lot better price. The belt fit perfect fast shipping I have no complaints would order again. Thank You

November 26, 2024
Rated 1 out of 5 stars

Do not purchase from USAutoparts.com

Do not purchase from USAutoparts.com. Sub standard customer service. They will harass you with emails but still not own up to the issue. They give excuses instead of results. There are so many very professional business where you can find your parts without all the drama. They are more worried about their rating on Trustpilot than they are about the problem a paying customer is going through. Maybe showing them what's important to a customer is what changes their minds. How's it feel to be ignored?

November 3, 2024
Unprompted review

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