U-Save Car & Truck Rental - U-Save Ancona Raffaello Sanzio International Airport Reviews 

18
•
TrustScore 4.5 out of 5

4.3

Piazzale Sordoni, 60015 Falconara Marittim, IT

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ancona airport is a delight to arrive. Easy to find the car rental desks . U-Save counter staff are very helpful also . The procedure to get the car from D floor of the multi carpark out isn't compli... See more

Company replied

Rated 1 out of 5 stars

We ran into problems again with the man at U-save when returning the car. Upon drop-off, he walked straight to the side mirror (without even looking at the bodywork). He pointed to a mark on the plast... See more

Company replied


Company details

  1. Car Rental Agency
  2. also in
  3. Car Leasing Service

Written by the company

U-Save car rental serves Ancona Raffaello Sanzio International Airport (AOI), located at Piazzale Sordoni in Falconara Marittima, Italy. This desk covers travellers flying into the airport who need a car for the surrounding area. The desk is inside the terminal building, so there is no need to take a shuttle to reach it. On arrival, turn right within the terminal to find the car rental company desks, where staff will assist with collection. If you need help locating the counter, call the branch using the number listed in the branch details on this page. Desk opening hours (local time): Mon 08:30–18:00; Tue–Wed 09:00–18:00; Thu 09:00–19:00; Fri 09:00–18:00; Sat 09:00–16:00; Sun 09:00–12:00. Public holidays: closed.

Something not right with your rental?

Our customer care team will look into it personally

If your rental didn't go the way it should have, we want to put it right. Email our customer care team at ics@cs.usave.com with your booking reference, the location you rented from, and a short summary of what happened (plus any photos or receipts). This lets our team review your rental with the location straight away. Deposit, charge and damage queries are all handled by the same team. Thank you for telling us – every review on this page is read, and your feedback goes back to the location team.

Contact info

10% off when you book direct

Code TRUST10 at usave.com. New bookings.

4.3

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(18)

1,623 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The check in was efficient

The check in was efficient. I received a very good price for the rental period.

October 2, 2026
U-Save Car & Truck Rental - U-Save Ancona Raffaello Sanzio International Airport logo

Reply from U-Save Car & Truck Rental - U-Save Ancona Raffaello Sanzio International Airport

Thank you for reviewing your rental in Ancona. We’re glad check-in was efficient and that the price worked well for your rental period. We appreciate you choosing U-Save.

Rated 5 out of 5 stars

Great service

Great service. I would recommend it to everyone

October 18, 2026
U-Save Car & Truck Rental - U-Save Ancona Raffaello Sanzio International Airport logo

Reply from U-Save Car & Truck Rental - U-Save Ancona Raffaello Sanzio International Airport

Thank you for your review and recommendation. We’re glad you received great service in Ancona.

Rated 5 out of 5 stars

Rent from u-save

Very good car and professional people

October 12, 2026
U-Save Car & Truck Rental - U-Save Ancona Raffaello Sanzio International Airport logo

Reply from U-Save Car & Truck Rental - U-Save Ancona Raffaello Sanzio International Airport

Thank you for your review. We’re glad you had a good car and found the Ancona team professional.

Rated 5 out of 5 stars

Ancona airport is a delight to arrive

Ancona airport is a delight to arrive. Easy to find the car rental desks . U-Save counter staff are very helpful also .
The procedure to get the car from D floor of the multi carpark out isn't complicated but do listen careful to the counter staff instructions - using the park ticket twice, initially on D floor barrier and the main barrier to vacate the carpark . Apart from that a smooth car rental experience

October 12, 2026
U-Save Car & Truck Rental - U-Save Ancona Raffaello Sanzio International Airport logo

Reply from U-Save Car & Truck Rental - U-Save Ancona Raffaello Sanzio International Airport

Thank you for sharing such a helpful account of your rental at Ancona Airport. We’re glad the counter team was helpful and that collecting the car and returning it went smoothly. We also appreciate your practical note about using the parking ticket at both barriers.

Rated 1 out of 5 stars

They rip you off afterwards at U-save Ancona (Italy).

We ran into problems again with the man at U-save when returning the car. Upon drop-off, he walked straight to the side mirror (without even looking at the bodywork). He pointed to a mark on the plastic casing of the mirror—not a scratch—and claimed we had been in an accident. The man was extremely arrogant and barked orders like a concentration camp guard: "Park there now," "Keys in the car now," "Papers now." I would strongly advise against using them. We will never use U-save again. They might be cheaper upfront, but they taking your money later on.

October 9, 2026
Unprompted review
U-Save Car & Truck Rental - U-Save Ancona Raffaello Sanzio International Airport logo

Reply from U-Save Car & Truck Rental - U-Save Ancona Raffaello Sanzio International Airport

We’re sorry to hear about your return experience at Ancona, including the disagreement over the mark on the side mirror and the way you felt you were spoken to. We cannot determine the vehicle’s condition or any charge from the review alone. If you would like us to review the return details, please contact ics@cs.usave.com.

Show reviews in all languages. (18 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look