It drove well and fulfilled our purpose but very disappointed when my deposit took over three weeks to return when I was told it would only take five days. That of itself would not want me to use your... See more
Company replied
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Excellent service and friendly staff who treat their clients with respect. The collection and return process was easy and hassle-free, and the vehicle was well maintained. Highly recommended !Thanks f... See more
Company replied
The team on the ground is super friendly and helpful. They made the rental collection and return very simple and stress-free. I would highly recommend their services
Company replied
I was happy that I got what I wanted (bigger vehicle) which I did not get other rental companies. The only problem was the time they took to hand over the keys
Company replied
Company details
Written by the company
U-Save provides car hire serving Johannesburg O.R. Tambo International Airport (JNB), with vehicles delivered to the airport in Kempton Park. The branch address is 1 Jones Rd, Kempton Park, 1632. Collection is by meet and greet. An agent will be waiting for you with a greeting board outside the domestic or international arrivals hall, as you exit the baggage claim area. If you provided a mobile number when booking, an SMS will be sent to confirm the meeting spot. If you need assistance, call the branch using the number in the branch details on this page. Desk opening hours (local time): every day 06:00–22:00, including public holidays.
Something not right with your rental?
Our customer care team will look into it personally
If your rental didn't go the way it should have, we want to put it right. Email our customer care team at ics@cs.usave.com with your booking reference, the location you rented from, and a short summary of what happened (plus any photos or receipts). This lets our team review your rental with the location straight away. Deposit, charge and damage queries are all handled by the same team. Thank you for telling us – every review on this page is read, and your feedback goes back to the location team.
Contact info
1 Jones Rd, Kempton Park, 1632, Johannesburg, South Africa
- 0027 87 095 8918
10% off when you book direct
4.1
Great
6 reviews
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Good and bad experience
It drove well and fulfilled our purpose but very disappointed when my deposit took over three weeks to return when I was told it would only take five days. That of itself would not want me to use your facilities again.
October 22, 2026
Reply from U-Save Car & Truck Rental - U-Save Johannesburg O.R. Tambo International Airport
Thank you for noting that the car drove well. I understand why a deposit taking over three weeks to return, after you were told five days, would leave you disappointed. Please email ics@cs.usave.com with your booking reference so our customer services team can check the timeline and explain what happened. — U-Save
The team on the ground is super…
The team on the ground is super friendly and helpful. They made the rental collection and return very simple and stress-free. I would highly recommend their services
October 20, 2026
Reply from U-Save Car & Truck Rental - U-Save Johannesburg O.R. Tambo International Airport
Thank you for your recommendation. It’s great to hear the Johannesburg team were friendly and helpful and that both collection and return felt straightforward.
I was happy that I got what I wanted…
I was happy that I got what I wanted (bigger vehicle) which I did not get other rental companies. The only problem was the time they took to hand over the keys
July 14, 2026
Reply from U-Save Car & Truck Rental - U-Save Johannesburg O.R. Tambo International Airport
Thank you for your review. We are glad the larger vehicle suited your needs. We also hear that the wait to receive the keys took longer than you expected, and appreciate you pointing that out.
Reply from U-Save Car & Truck Rental - U-Save Johannesburg O.R. Tambo International Airport
Thank you for your review. We are glad you found the team efficient and professional.
Excellent service and friendly staff
Excellent service and friendly staff who treat their clients with respect. The collection and return process was easy and hassle-free, and the vehicle was well maintained. Highly recommended !Thanks for the good service Ramashala Mpumelelo,Madikane Vuyani and Lebogang
October 5, 2026
Reply from U-Save Car & Truck Rental - U-Save Johannesburg O.R. Tambo International Airport
Thank you for your review. We’re pleased that collection and return were easy, the vehicle was well maintained, and our Johannesburg team treated you with care and respect. We appreciate you recognising Ramashala, Madikane and Lebogang by name.
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