U-Save Car & Truck Rental - U-Save Rome Ciampino Airport Reviews 

8
•
TrustScore 4 out of 5

4.1

Via di Fioranello 157, 00134 Rome, IT

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Car Rental Agency
  2. also in
  3. Car Leasing Service

Written by the company

U-Save car rental serves Rome Ciampino Airport (CIA) from its base at Via di Fioranello 157, Rome, providing vehicles to travellers arriving at the airport. After landing, exit the Arrivals area and make your way to Viale R. Ferrario, within the airport area. Call the branch to request the U-Save shuttle, the number is in the branch details on this page, and a vehicle will meet you there to take you to collect your reserved car. Desk opening hours (local time): every day 08:00–18:00, including public holidays.

Something not right with your rental?

Our customer care team will look into it personally

If your rental didn't go the way it should have, we want to put it right. Email our customer care team at ics@cs.usave.com with your booking reference, the location you rented from, and a short summary of what happened (plus any photos or receipts). This lets our team review your rental with the location straight away. Deposit, charge and damage queries are all handled by the same team. Thank you for telling us – every review on this page is read, and your feedback goes back to the location team.

Contact info

10% off when you book direct

Code TRUST10 at usave.com. New bookings.

4.1

Great

TrustScore 4 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(8)

1,623 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Last month

Last month, my son booked a car, and when he landed at Rome Ciampino Airport, he was told that they had run out of cars! This is unacceptable! You shouldn't be working with partners like this!

October 16, 2026
U-Save Car & Truck Rental - U-Save Rome Ciampino Airport logo

Reply from U-Save Car & Truck Rental - U-Save Rome Ciampino Airport

Thank you for telling us about your son’s experience at Rome Ciampino. We understand your concern that he arrived with a booking but was told no car was available. We cannot establish why from this review. Our customer services team can examine the booking and what happened at collection if you contact ics@cs.usave.com. The U-Save team

Rated 5 out of 5 stars

Great car and great people

Great car, great location, great people. Hassle free and efficient.

June 15, 2026
U-Save Car & Truck Rental - U-Save Rome Ciampino Airport logo

Reply from U-Save Car & Truck Rental - U-Save Rome Ciampino Airport

Thank you for your review. We are glad you enjoyed the car, the location and the team at Rome Ciampino, and that the rental felt efficient and hassle free. We appreciate you choosing U-Save. The U-Save team

Show reviews in all languages. (8 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look