US CAR SHIP & TRUCKING Reviews 

239
•
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

This company took my deposit via credit card and never picked up or actually fulfilled their order. I've been chasing them for 3 months to get a refund on the deposit and they will not answer, return... See more

Rated 1 out of 5 stars

After two months of no calls, I finally found the right number. They informed me that the switch all numbers and the non-refundable shipping deposit are in place to prevent cancellations. However, the... See more

Rated 5 out of 5 stars

On Monday 9/30 I was contacted by David James regarding my transport request of moving my motorcycle from upstate NY to Central Florida. After giving David needed info and agreeing on terms, he had a... See more

Company replied

Rated 5 out of 5 stars

We were very hesitant after running into multiple scams while trying to get our truck shipped. When John contacted us with a quote I went into the conversation believing it was a scam. John was very u... See more

Company details

  1. Vehicle Shipping Agent

Written by the company

We are Best in Vehicle transportation. The Carrier is required to keep you updated on the status of your shipment prior to pick-up and delivery. However, your US Car Ship Trucking Advisor remains available to you at all times to address any concerns or assist with status updates. We are shipping Bikes, Cars, SUVs, Pickup Trucks, RVs and Ships. #Carshipement #Professionalshipping #Vehicleshipment


Contact info

3.3

Average

TrustScore 3.5 out of 5

239 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.3

All reviews

(239)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was a little contentious in the…

It was a little contentious in the beginning because I didn’t know the procedure. But James Matthew’s did a pretty good job keeping my head in the game. I would definitely use them again should the need arise!

October 18, 2024
Unprompted review
Rated 1 out of 5 stars

This company is fraud and total scam…

This company is fraud and total scam they gave me a quote of $450 and at last moment they charge $1850 to ship my car when I was in trouble and stuck in bad situation they guys are not in America they are working from another country in call center and doing scam Be aware and donot trust on them liars and theifs once my vehicle reached bumper was damage and side mirrors were removed and stolen stay away from them Scammers.

October 10, 2024
Unprompted review
Rated 1 out of 5 stars

Scammers worst company

I am not able to give this company a 0. STAY FAR AWAY FROM THIS COMPANY. Agreed on a price with Elsa. On the day they were supposed to pick up my car, never showed up and wanted double the price that was agreed upon... still arguing with them for the deposit back and its been months. They are not a veteran or military friendly company. The only reason this site has good reviews is because the employees write them.

October 15, 2024
Unprompted review
Rated 1 out of 5 stars

Due to payment issues at the time

Due to payment issues at the time, carrier allowed a driver who was not apart of the shipment order to haul my motorcycle. Price quoted was 450.00 and went up to 750.00. 550.00 due on delivery. Paypal was used to setup and shouldve been used for delivery, but was not. Dispatcher was not respectful calling me a scammer as a result, I have 550.00 cash money waiting for your DRIVER WHO HAS STOLEN MY PROPERTY AND YOU ARE RESPONSIBLE AS WELL AS HE IS. 2500.00 IS WHAT YOU OWE FOR THE MOTORCYCLE HE STOLE PLUS LEGAL FEES, NOW DELIVER MY BIKE ASAP! When you quote a price from the beginning ALWAYS ENSURE YOU KEEP THE PRICE YOU QUOTE!. 2. NEVER EVER DISRESPECT THE CUSTOMER. 3. IF YOUR GOING TO RUN INTERSTATE/INTRASTATE COMMERCE MAKE SURE YOU DONT TRY TO PULL A FAST ONE ON A TRUCKER WHO HAS 30+ IN THE INDUSTRY! i WILL REVISE ONCE MY BIKE HAS BEEN DELIVERED! YOU HAVE NOT PROVIDED A LOCATION FOR BIKE STORAGE, A POLICE REPORT, AN OFFICER id# OR ANY DOCUMENTATION AS REQUESTED! cash app id $adolbiinc369 not recommended

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

From start to finish Simon Smith was…

From start to finish Simon Smith was not only easy to work with but very quick and professional with his responses. Vehicle was delivered with no problems at all and I will definitely be using his services again.

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

Very Satisfied

I had the pleasure of working with Jeff Miller from US Car Ship & Trucking. Jeff showed dedication and thoroughness throughout the process. The driver, Oleg, did a fantastic job and treated my vehicle with care and respect. US Car Ship & Trucking offered the best value at the best price. I would gladly do business again.

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

ACES across the board!

On Monday 9/30 I was contacted by David James regarding my transport request of moving my motorcycle from upstate NY to Central Florida. After giving David needed info and agreeing on terms, he had a driver en route to pick up my bike within 5 hours! My bike left NY Monday night and arrived at my home Wednesday morning. I don't know the driver's name but he was 5 stars as well! My bike was with 2 Porsche vehicles in an enclosed trailer and was professionally secured with no dings or scratches upon arrival! I had spoken with other shippers but appreciated the devotion and expedience that David provided so I'm happy with my choice; any future shipping needs will be a "one phone call" first step! Thank you David and driver guy! ACES to both!!

September 30, 2024
Unprompted review
US CAR SHIP & TRUCKING logo

Reply from US CAR SHIP & TRUCKING

We are brokers, and we asked the insurance company to process his claim. They found no damage to his bike and confirmed that he is asking for $4500 for an invisible scratch. He signed the BILL OF LADING, and after delivery, he is still blackmailing us for money. You can post 100 negative reviews if you want, but you will never get insurance this way unless your vehicle is genuinely damaged. He is deliberately pressuring us to make an insurance claim. He hasn't paid our driver for the delivery, and now he is forcing us to give him money. His bike is worth $6000, and he is asking us for $4500 in insurance for a scratch that isn't even visible. He is just blackmailing us.

If anyone wants proof, they can email us regarding this case at info@uscarshiptrucking.com.

Rated 1 out of 5 stars

Fake reviews Bait and switch proof

The review from Hannah Ryan on September 16 is exactly the same review as Taylor on September 19. Word for word . And these were even verified from trust pilot . This is an un arguable fact . I have reported it. They tried to raise my wire by $2,000 at the last minute. I wish I would of read the reviews first. Exactly what the negative reviews said . Any one that wants to use them knowing my experience go ahead and see for yourself . I can’t help it if the facts reveal the obvious .

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Once again

Once again, Tim made the process smooth and easy. He booked a great transport driver to that delivered quickly with no issues. Thanks for the great service.

September 28, 2024
Unprompted review

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