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Use AI Reviews 14,381

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are highly impressed with the artificial intelligence, finding it easy to use, accurate, and efficient, often noting its ability to provide creative and thoughtful responses quickly. Many users appreciate how the AI enhances their work, making tasks smoother and more impactful, and some even describe it as a personal guide or mentor. The product's user experience is consistently praised for its ease and adaptability, with many finding it superior to other AI tools. However, some customers were dissatisfied with the service, specifically mentioning issues with usage limitations and unresponsive customer support. A few reviewers reported unexpected account restrictions or service interruptions, even after purchasing paid plans, which rendered the service unusable for them.

What people talk about most

User experience

Clients share positive opinions on user experience, often finding the platform easy to use, responsive, and... See more

Artificial intelligence

Reviewers highlight positive aspects of artificial intelligence, with many expressing satisfaction with its... See more

Service

Users describe ambiguous interactions with service. Many reviewers report significant dissatisfaction, citing... See more

Product

Consumers find product to be positive. Many reviewers praise the product as an excellent tool for revising... See more

Response time

People report positive experiences with response time, praising the rapid and speedy responses to... See more

Based on these reviews

Rated 5 out of 5 stars

No matter what my question is I always receive an answer. I'm still having trouble being able to print your answers fully. I use to be an office manager so it is difficult to accept that I cannot r... See more

Company replied

Rated 5 out of 5 stars

This is my first time using this AI, and I’m honestly impressed. It works incredibly fast—within seconds, it gives detailed, high-quality results. Everything feels smooth, accurate, and easy to use. I... See more

Company replied

Rated 5 out of 5 stars

I has used CHat GPT but found Claud AI to be so much more easier to use,faster in response time and analaysing and also the level of work it can create and reccomend was at a higher level. It made my... See more

Company replied

Rated 5 out of 5 stars

It was like having an actual conversation with another person. The responses were clear, i asked a question about dating in 2026 and the ai handled it very well. It also asked questions based on my re... See more

Company replied


Company details

  1. Software Company
  2. Automation Company
  3. Software Vendor

About Use AI

Written by the company

Use AI — Your All-in-One AI Workspace

Use AI is the all-in-one AI workspace that gives you instant access to 25+ leading AI models — including GPT-5, Claude, Grok, Gemini, DeepSeek, and more — all under one roof, with a single subscription.

Instead of paying for multiple AI subscriptions and switching between different apps and tabs, Use AI lets you chat with any model from one clean, intuitive interface. Pick the right AI for the right task. Compare responses side by side. Switch models mid-conversation without losing context.

More Than Just Chat

Use AI goes far beyond chat:

  • Web Search — Get AI-powered answers from the web
  • Document Analysis — Upload and extract insights instantly
  • Content Creation — Blog posts, marketing copy, and code
  • Deep Research — In-depth research on any topic in seconds
  • Idea Generation — Brainstorm strategies and plan projects
  • Project Management — Organize and manage work inside one workspace

Everything you need to be productive with AI, in one place: best AI models, web search, idea generation, content creation, document analysis, project management, and deep research. No app-switching. No multiple subscriptions. Just one workspace that does it all.

Built for Everyone

Whether you're a student researching a paper, a marketer drafting campaigns, a developer debugging code, or a business team scaling AI across your organization — Use AI adapts to how you work.

Trusted by over million users across 150+ countries, Use AI has earned a 4.8-star rating on Trustpilot with thousands of reviews from real customers who rely on it every day for work, study, and creativity.

Use AI — the smartest way to work with AI. Get started free at use.ai


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

puts wrong information

puts wrong information. cant generate pictures well

April 18, 2026
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Reply from Use AI

Dear Nickie Thomas, We sincerely apologize for your unsatisfactory experience. Since we can't identify your UseAI account through TrustPilot's data privacy settings, please email us at tp@use.ai with reference number NICKIETHOMAS667443. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
UseAI Team

Rated 5 out of 5 stars

Great tool for creators!

Great tool for creators!

April 18, 2026
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Reply from Use AI

Dear Miguel B, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team

Rated 1 out of 5 stars

I cancelled my subscription 2 hours…

I cancelled my subscription 2 hours after it renewed it self, and apparently there is no refund. The price is 30 GBP/40 USD, and for a student, not being able to get the refund because of 2 hours is insane. When I was trying it out, it was showing 1 pound per week and without any reminder to cancel subscription, it cut off 30 pounds off me. This is capitalism at its finest, I do not need the subscription for the month, I did not enjoy their services ( I was planning on cancelling it anyway but got busy in the day)and should be entitled for a refund. For them 30 GBP is not a lot but for a student it is.

April 17, 2026
Unprompted review
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Reply from Use AI

Dear Tateyama Rihdi, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@use.ai with reference number TATEYAMARIHDI626986 as it will allow us to quickly identify your account and ensure this is handled promptly.

Thank you!
UseAI Team

Rated 1 out of 5 stars

Paid for premium, lost access immediately after cancelling — no resolution after multiple contacts

I subscribed and was charged $29.99. After cancelling, I immediately lost access to the premium features I had already paid for, even though I should have had access until the end of my billing period. I have reached out to their support team multiple times and keep receiving the same response — "we are looking into it" — but the issue remains completely unresolved.
I am now being restricted to free tier limits despite having paid for premium. This is not acceptable. I would caution anyone considering subscribing to think carefully before paying, as getting support or a resolution seems nearly impossible.

April 12, 2026
Unprompted review
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Reply from Use AI

Dear Raveena Pahuja, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@use.ai with reference number RAVEENAPAHUJA352961 as it will allow us to quickly identify your account and ensure this is handled promptly.

Thank you!
UseAI Team

Rated 5 out of 5 stars

code output is the most reliable and…

code output is the most reliable and requires the least time for debugging

April 18, 2026
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Reply from Use AI

Dear customer, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team

Rated 5 out of 5 stars

otimo

otimo applicativo

April 18, 2026
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Reply from Use AI

Dear estefhaniaicloud.com, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team

Rated 1 out of 5 stars

Extremely misleading and borderline fraudulent

I signed up for a 7 day trial for $1. Two days before it expired, I checked my subscription and saw that I would be charged the full fee, so I cancelled in advance as I didn’t want to continue.

The moment I cancelled, my access was immediately revoked with a “no valid subscription” message. That means I paid for a 7 day trial but was denied the remaining time I had already paid for.

This feels extremely misleading and borderline fraudulent, you’re essentially taking payment for a service and then cutting off access before the paid period ends.

And to add up - it pretends to be Claude and I thought I was subscribing to Claude.

April 11, 2026
Unprompted review
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Reply from Use AI

Dear agi makarewicz, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@use.ai with reference number AGIMAKAREWICZ318649 as it will allow us to quickly identify your account and ensure this is handled promptly.

Thank you!
UseAI Team

Rated 1 out of 5 stars

Scam

This feels like a scam. Even after cancelling my subscription in advance, my credit card was still charged. When I tried to contact support via email, I only received multiple automated responses with the same message. I would strongly advise avoiding any subscriptions with this service.

April 18, 2026
Unprompted review
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Reply from Use AI

Dear Pavel Morozov, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@use.ai with reference number PAVELMOROZOV327050 as it will allow us to quickly identify your account and ensure this is handled promptly.

Thank you!
UseAI Team

Rated 1 out of 5 stars

They will charge you even after…

They will charge you even after cancelletation. I contacted for a refnd

April 18, 2026
Unprompted review
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Reply from Use AI

Dear Luke, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@use.ai with reference number LUKE268589 as it will allow us to quickly identify your account and ensure this is handled promptly.

Thank you!
UseAI Team

Rated 1 out of 5 stars

They charge money

They charge money, but the service is not activated, as soon as you press the button, the money is withdrawn! Do not use!

April 18, 2026
Unprompted review
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Reply from Use AI

Dear ES Pats, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@use.ai with reference number ESPATS163957 as it will allow us to quickly identify your account and ensure this is handled promptly.

Thank you!
UseAI Team

Rated 3 out of 5 stars

I am evaluating the quality of data

I am evaluating the quality of data , seems interesting but the data seems old, not updated, however it is early to understand , I will still working on it
thank you

April 18, 2026
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Reply from Use AI

Dear Celso Roman Cruz Torres, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team

Rated 1 out of 5 stars

Hallucinations

I asked the AI to compile a list of court rulings which dealt with a subject matter I described, none of the results were correct in that the actual subject matter of all the court decisions was completely different and unrelated when I searched for them

April 18, 2026
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Reply from Use AI

Dear MV, We sincerely apologize for your unsatisfactory experience. Since we can't identify your UseAI account through TrustPilot's data privacy settings, please email us at tp@use.ai with reference number MV199523. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
UseAI Team

Rated 3 out of 5 stars

Claude AI's "academic / tone"…

Claude AI's "academic / tone" refinement is EXCELLENT. But Claude AI is agonising SLOW!!! If its speed does not IMPROVE, I have no other option but to migrate to another AI platform. Yes, it will be sad, but I do not have TIME to waste with a SLOW AI platform.

April 18, 2026
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Reply from Use AI

Dear Johann Burger, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team

Rated 5 out of 5 stars

Quick and high quality puts Co-pilot to shame.

I spent hours on co-pilot to do what ChatGPT in seconds and with much higher quality. Copilot asked 13 questions (13 credits) and still didn't complete a simple task. It's positively a scam.

April 18, 2026
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Reply from Use AI

Dear K Martin, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team

Rated 1 out of 5 stars

Very bed till.

Very bed till.
Because i asked for house design but in its design there is no entrance in Kitchen and pooja room entry is from bathroom

April 18, 2026
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Reply from Use AI

Dear Manoj Sharma, We sincerely apologize for your unsatisfactory experience. Since we can't identify your UseAI account through TrustPilot's data privacy settings, please email us at tp@use.ai with reference number MANOJSHARMA427604. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
UseAI Team

Rated 5 out of 5 stars

I have been able to describe and create…

I have been able to describe and create slides for a Bible study of the origins and changes of scripture. Easy to use, great results

April 17, 2026
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Reply from Use AI

Dear Debra Scarth, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team

Rated 1 out of 5 stars

What a waste of $1.

What terrible inaccurate information. ChatGPt is so much better, accurate and up to date. And it's free! Never again!

April 18, 2026
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Reply from Use AI

Dear Helen Frosh, We sincerely apologize for your unsatisfactory experience. Since we can't identify your UseAI account through TrustPilot's data privacy settings, please email us at tp@use.ai with reference number HELENFROSH347261. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
UseAI Team

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