Accrue Reviews 10

How fast can government shut down this app and track down this people incharge of the accure platform ? It is urgent, Accure is a big fraudulent app that is used to steal people's money 💰. They will Rob you immediately your money enters the platform and you cannot withdraw any more and even if u try to withdraw your penny they will ask u to pay to upgrade before you can withdraw. I have never heard of such things ever before. Please any person reading this review kindly pass it on to everyone let it reach the hands of authorities so that they can put out this money 💰 launders completely. Remember not to use accure for any reasons it is a completely fraudulent app.

SCAM‼️SCAM‼️SCAM‼️
This company is a total scam, they will allow you to create a dollar account and when you receive money in it they won’t release it, they will request for one document to another as if they’re trying to steal your information and create fake accounts to SCAM people, they have stole my money and they don’t want to refund the money to the original sender as well, they just steal the money in the middle and customer support stop responding to any text you send to them. This is a total SCAM, if you dare use it your money is gone.

Everything looks good on the Accrue platform until you attempt transactions of $5,000 and above.

This has happened to me twice. The first time, my account was restricted with no clear explanation other than a vague “system detected an unusual anomaly.” Access was later restored.

The second time, the reason provided was different and inconsistent with the first. I was told I had exceeded my tier limit, even though:
• The amount involved was less than the first transaction, and
• Both transactions were below $10,000, though above $5,000.

This raises a serious question: if a tier limit was truly exceeded, why did the system allow the transfer to be processed in the first place? In both cases, the transaction went through, only for my account to be restricted afterward, blocking access to the funds. That sequence is concerning and not aligned with standard platform controls.

To be fair, for both smaller and bigger amounts, their cash ramp agents are generally responsive and efficient. Both large amounts into my Accrue were very fast. However, once transactions cross the ~$5k threshold, the experience becomes unpredictable due to account restrictions and inconsistent explanations.

Overall, there appears to be a lack of transparency and consistency in how higher-value transactions are handled, which makes the platform risky for users dealing with amounts above $5,000.

On Monday, I initiated a test transfer from my Wise Business account. The funds arrived at Accrue on Tuesday. That same day, agent Seun contacted me requesting source of funds, relationship to the sender, purpose of payment, whether it was recurring, supporting documentation, etc. I replied immediately with all the requested information.

A few hours later, I received an email stating that my funds would be credited shortly. However, when I logged into the app, the pending transaction still required manual approval. Assuming the earlier email meant this had already been handled, I was surprised to see the step was still pending. I clicked “Approve” in the app, which generated a message saying “You have requested that we approve this transaction.” Nothing happened afterward.

I contacted support via the in-app/website chat — no response.
24 hours later (Wednesday), still no reply, so I opened a new ticket.
On Thursday — now 48+ hours after my initial full response — agent Stephanie replied asking for the exact same information I had already provided two days earlier (source of funds, relationship, purpose, etc.). I sent everything again.
A few hours later, yet another agent (Antoinette) requested my business registration documents, which I immediately provided.

Three full days (72+ hours) after the funds arrived and after answering the same questions multiple times, the money still has not been credited.

This experience reveals a complete lack of urgency, coordination, accountability, and basic team communication. There appears to be no internal handover, no ticket notes, and no ownership of customer issues.

Relying on this level of service for time-sensitive business payments is unthinkable — it doesn’t just risk losing customers or partners; it risks losing the entire business.

Extremely disappointing and unacceptable.

What we were sold by Accrue could not be delivered. Lots of lies and deceit. So much for their experience and expertise!

At first the app was working perfectly fine until they ask me to update the app and since then I can’t login to my own account anymore and what the app always tells me is (AN ERROR OCCURRED WHILE MAKING A REQUEST) I have already email them but still not fixed.And now money is stuck 😔

One of the best Saving apps I am using, the visual card is great

This is the best app...... it's quite easy and simple to make transactions.

Easy and simple