Usenetbucket Reviews 22

Repeatedly I ran into the issue of a refused connection (invalided combination of username / password). Using the user´s dashboard ticket system nor contact via email does ring a bell on the other end.
--IF-- the connection is given, it runs fine. But it is of no use, if you pay for 3 Months and can use the service for 4 days only.
Given Statements like "customer service around the clock" or "unlimited traffic" mean a shit.

Have paid for an anual extension of my account, but no response and the money of my bankaccount on theirs.
Reclaimed several times but no solution and the account is off line now. Bad behaviour of support usenetbucket!!!!!! :-(

Hit an error Username / password combination invalid.
It's been a week and a half, I have tried to contact them daily through their ticket system, support contact and email.
Nothing.
Avoid, as I will do from now on.

It's ok when it works but...
I signed up for a basic package and upgraded it to the next option. This worked fine for a week but I noticed that my connection was halted due to an authentication error Tried their connection wizard which said that the username+pwd combo wasn't correct, changed the pwd, tried again and opened a support ticket. Got no answer, sent a mail and still no answer. As it's now over a week, I can only state that their "service" is non-existant and I will avoid this provider at all costs...
Usenetbucket? A bucket full of crap...

I've been using UsenetBucket for several years now and never had any problems that I experienced with other providers in the past.
Their support team is very responsive and friendly. Service provides good speed and completion rate.
Also periodic discounts, which make their prices very attractive, are also worth mentioning.

Using it for 5 years now without any problem.
I'm not using a VPN and only accessed support once without any problem and people were very friendly.
Regular good deal offers (30%) at Black Friday or through Games during the year.

I can only agree to some pre-authors: The service does not exist. No response. Since upgrading from the low-speed to the mid-speed subscription, no connection is possible to Usenetbucket. Despite several attempts to get in touch and solve the problem, no reaction came from the so-called service.
So, they just take the money and don't provide the service you paid for. Save your money and avoid this provider!

Absolute garbage, I have never experienced a worse customer service, infact it is none existant as they never respond, their digital certificates are invalid, they dont answer any queries and their hostname/reader is also showing as invalid. They are a scam company and any good reveiws they have are from those working within the scam. They take your money and you get nothing, avoid at all costs and claim back your money through the banks/credit cards and report them as a fraudulent company so they can be investigated and shut down... AVOID AT ALL COSTS!!!

Can't get an answer from their support why since March I suddenly can't write comments anymore to content: I get an error "440 posting not allowed (440)". Not a clue why, written many mails and tickets with the question WHY but zero reaction up until now. Trying to upload/post a file gives the exact same result.
This non-behaviour of UsetnetBucket isn't good at all, very improper! Until this I haven't had problems without reactions from support, the very few times I asked something reaction was normal, as it should be.
Are they getting broke or whatever? This way I'm not going to have a new subscription after many years now, moving on to a hopefully better provider.

They are extremely incomplete on the binary.

Normally i use the Dutch seach engine NZBindex to find all sorts of stuff on Usenet and here they list a ton of stuff being complete.
But when then using Usenetbucket who also is Dutch to download, here i experience tons of missing files that can for some can be over 100 missing files.

Decided not to renew my account when it runs out here later in 2022. I'm done.

Very very dishonest company. I've been with them for a few years now, I've just extended my subscription for another year (comfort bucket, 25 connections). They've changed their packages on their site and have dropped me down to 10 connections despite me signing up and paying for 25. Avoid at all costs, customer support doesn't care, once they have your money they don't give a damn. Find a better, honest provider.

I've been shattered by the speeds. I reach speeds over 300mbit.

Fortunatly the customer service is lightning fast aswell. Because i had some speed issues and it turned out that it was my fault because of my settings. I'm sorry UsenetBucket for blaming you in the first place. It's like blaming the car dealer that the roads don't work :-)

Thanks

They must be on their way out because I only got 50 kps download speed maximum. They aren't maintaining their servers anymore

I've only used their trial, but can't assume anything except it will be the same with a paid subscription. After changing my VPN server once I could no longer connect. While it did work, the speed was about 250Kbit/s. I have not had this problem on other providers, using the same VPN.

I won't be getting a subscription from them.

UsenetBucket provides fast and secure access to usenet. Compared to the other providers they have a very good speed/price ratio. Especially when you use the BANNER01 promocode which gives you 10% discount!

I use Usenet for quite a while now and it took me ages to find a good provider. The service UsenetBucket is offering is great!

I've had a problem with my account settings because i've messed up my payment. They fixed it within an hour and they gave me 10% off my next order for the inconvinience.

Really nice guys!