Tracy always takes good care of us and lets us know when there are good buys available. We have recommended her to many other friends and family. Our portfolio has grown more than we expected which is... See more
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Review summary
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What people talk about most
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My client representative, Tracy Henry, is without question the creme of the crop. She goes 125% for her clients every day. She calls to just check in, when there is something special. She is more th... See more
Company replied
My representative is quite helpful and good conversationalist and a nice guy however, I don’t understand why it takes forever to get stuff shipped at one point you had my money over six weeks before... See more
Company replied
Our service advisor, Dustin Kruger was very knowledgeable in the precious metal arena. He answered every question in a manner that I was able to understand. I have already made several purchases from... See more
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Company details
Written by the company
The United States Gold Bureau's mission is to provide expert advice, educational tools, and transactional assistance to investors seeking to grow their wealth, safeguard and protect their savings, improve the privacy of their holdings, or any number of other financial goals they might have. For over two decades, The United States Gold Bureau has been a trusted partner for precious metals investors, transacting more than $3 billion since 2003. We provide a secure, private, and transparent process to help our clients learn about, invest in, and sell gold, silver, platinum, palladium, and other precious metals. Whether your goal is to protect and safeguard your wealth or capitalize on the enduring value of precious metals, our dedicated team of precious metals experts is here to help you meet investment goals. Our comprehensive approach creates lasting relationships as we provide education, market-guided advice, and assistance in procuring or selling metals.
U.S. Gold Bureau
Written by the company
- The leading precious metals education and investment firm.
- The U.S. Gold Bureau was founded to bring trust and integrity to all aspects of the precious metals acquisition process. Our goal is to always exceed our customer’s expectations by helping them to make better, more informed buying decisions. We understand that when acquiring precious metals, you have many choices to consider. Your Precious Metals Specialist will serve as a great resource to guide you step-by-step as you navigate through those choices. Each of our Precious Metals Specialists has been through an extensive training program and is well equipped to assist you at all stages of the process.
Free Phone Consultation for All New Clients
Avoid rookie mistakes that could cost you thousands of dollars. Learn the secrets of the pros.
Find out why so many investors are turning to gold. Get a free one-on-one phone consultation with one of our professional Precious Metals Specialists and receive a free security safe with your first qualifying purchase. There is no obligation and no sales pressure -- just the information you need to make an informed decision.
Contact info
203 Heritage Grove Road, 78641, Leander, United States
- 800-775-3504
- contactus@usgoldbureau.com
- usgoldbureau.com
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 78% of negative reviews
Typically takes over 1 month to reply
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That you are looking after the customers well being. We need to know we can trust you. Ron Baxter has always treated me well with every transaction.
Giving me all of my options before I make a decision. He does not rush me and gives me all needed information.
Warfield Frisbie
June 29, 2026
Reply from U.S. Gold Bureau
Thank you for your review, Warfield! We're glad Ron Baxter takes the time to provide all your options and the information you need to make confident decisions. We appreciate your trust and are grateful for your continued support!
Reply from U.S. Gold Bureau
Thank you for your review! We're glad to hear you experienced great communication and an efficient transaction process. We appreciate your trust and support! 😊
excellent thank you
July 6, 2026
Reply from U.S. Gold Bureau
Thank you for your review! We're glad to hear you had an excellent experience. We appreciate your support and thank you for choosing U.S. Gold Bureau!
All went very smoothly and well just as…
All went very smoothly and well just as always.
June 29, 2026
Reply from U.S. Gold Bureau
Thank you for your review! We're delighted to hear everything went smoothly and met your expectations. We appreciate your continued trust and support! 😊
Best thing is to help buyer see the…
Best thing is to help buyer see the value in what they are getting, with proof to back up statements which has happened here. When I need advice then I feel like I am speaking to your representatives who care.
Even though I am so busy, was made to feel like my questions could always be answered. Life is a journey and this company has been listening to me for over 6 years now, and I came back still learning and asking questions.
June 25, 2026
Reply from U.S. Gold Bureau
Thank you for your loyalty and trust over the past six years! We're honored to be part of your investment journey and are glad our team has provided the guidance, transparency, and support you need to make confident decisions. We truly appreciate your continued support and look forward to serving you for years to come! 😊
I enjoy working with your team
I enjoy working with your team, very helpful, trustworthy and honest.
June 29, 2026
Reply from U.S. Gold Bureau
Thank you for your kind words! We're delighted to hear you enjoy working with our team and appreciate their helpful, trustworthy, and honest service. We truly value your support and trust in U.S. Gold Bureau!
USGB review
Great company to deal with. David has taken great care of me. They have the lowest free shipping threshold of any major non Ebay company. Shipping time has improved recently.
June 29, 2026
Reply from U.S. Gold Bureau
Thank you for your review! We're glad to hear David has taken great care of you and that you've enjoyed working with our team. We appreciate your feedback on our shipping and are pleased to hear you've noticed improvements. Thank you for your trust and support! 😊
Dustin Kruger is a game changer!
Dustin is the man! We rely on his integrity, knowledge, and professionalism. Of course, the company has been consistent, reputable, and reliable.
June 25, 2026
Reply from U.S. Gold Bureau
Thank you for your review! We're thrilled to hear Dustin's integrity, knowledge, and professionalism have made such a positive impact. We appreciate your trust in both Dustin and U.S. Gold Bureau, and we're grateful for your continued support! 😊
Well
Well. Tracy took care of me. And when Tracy didn't take care of me. Or in between the laws somebody else was checking in on me and. You guys are persistent. Not too persistent, but just persistent enough. And I seem to follow everything so far. I'm sure there's more I can learn, but experience will do that and. You guys have taken care of me so far. I am pleased. Thank you very much.
June 29, 2026
Reply from U.S. Gold Bureau
Thank you for your review! We're glad to hear Tracy and the team have taken great care of you and provided helpful support along the way. We appreciate your trust and are pleased to know you've had a positive experience with us. 😊
My contact there Clayton has always…
My contact there Clayton has always been honest and has tried to make recommendations that were in my best interest.
June 29, 2026
Reply from U.S. Gold Bureau
Thank you for your review! We're pleased to hear Clayton has consistently provided honest guidance and recommendations with your best interests in mind. We truly appreciate your trust and continued support! 😊
Don’t get left holding the bag buying…
Don’t get left holding the bag buying from someone like Rosland Capital. Deal with only the best. Reputable state adjacent company. And access to State of TX commemorative gold coins! Ask for Clayton, he’s the best and knows his customers well. These TX gold coins are awesome. I’ve referred close to a dozen friends, all have had great experiences and I’ve received 1000’s of dollars in free metal referral bonuses.
June 29, 2026
Reply from U.S. Gold Bureau
Thank you for your review and recommendation! We're thrilled to hear you've had such positive experiences with Clayton and our team. We appreciate your trust, your referrals, and your continued support of U.S. Gold Bureau. Enjoy those Texas commemorative gold coins! 😊
Poor shipping times.
If that is the case then I should not pay my all the $ until shipping.
June 28, 2026
Reply from U.S. Gold Bureau
Hello,
Thank you for your feedback. We understand that waiting for an order can be frustrating. After reviewing our records, we confirmed that the expected shipping timeframe of approximately 8 weeks was communicated at the time of presale, and that your order shipped within that timeframe.
While we recognize the delivery schedule did not meet your expectations, we appreciate your business and value your feedback. Thank you for choosing U.S. Gold Bureau.
Best regards,
U.S. Gold Bureau Team
(800) 775-3504
Secure Deliveries
Packages arrive on time and secure. Everything promised is there, as it should be.
June 15, 2026
Reply from U.S. Gold Bureau
Thank you for your review! We're glad to hear your orders arrive securely and on time, with everything delivered as promised. We appreciate your trust and support! 😊
Reply from U.S. Gold Bureau
Thank you for your review! We're glad to hear you found our team helpful and enjoyed your experience. We appreciate your support and trust in U.S. Gold Bureau! 😊
Thought I got a great value for the…
Thought I got a great value for the dollars I spent. The coin itself is beautiful. Service was accurate, professional and timely.
June 22, 2026
Reply from U.S. Gold Bureau
Thank you for your review! We're delighted to hear you found great value in your purchase and that you're happy with the quality of your coin. We appreciate your kind words about our service and thank you for your support!
They kept me fully informed about my…
They kept me fully informed about my order, no surprises ,easy to place order , talk with a live agent who quickly help me ,explained how it all would work and it happened just like that . T.U.
June 22, 2026
Reply from U.S. Gold Bureau
Thank you for your review! We're glad to hear the ordering process was easy and that our team kept you informed every step of the way. We appreciate your trust and support! 😊
They have great costumer services
They have great costumer services! Very knowledgeable and helpful.
June 22, 2026
Reply from U.S. Gold Bureau
Thank you for your review! We're glad to hear you found our team knowledgeable, helpful, and easy to work with. We appreciate your trust and support! 😊
I’ve been investing in precious metals…
I’ve been investing in precious metals since 2020 and value the service and professionalism of the US Gold Bureau and their exceptional portfolio managers - THANK YOU!!
June 16, 2026
Reply from U.S. Gold Bureau
Thank you for your loyalty and support since 2020! We're honored to have earned your trust and are delighted to hear you value the professionalism and service of our team. We truly appreciate your business and kind words!
US Gold Bureau are doing excellent job
US Gold Bureau are doing excellent job. I enjoyed working with them. Tracy Henry is very professional, knowledgeable and caring. I fully recomment US Gold Bureau
November 18, 2025
Reply from U.S. Gold Bureau
Thank you for your kind words and recommendation! We're delighted to hear you've enjoyed working with Tracy and that his professionalism, knowledge, and care have made a positive impact on your experience. We truly appreciate your trust and support! 😊
Great service on gold and silver…
Great service on gold and silver precious metals coins and bars ..
June 19, 2026
Reply from U.S. Gold Bureau
Thank you for your review! We're glad to hear you've had a great experience with our gold and silver products. We appreciate your trust and support and look forward to serving you again!
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