utFoodHandlers (eFoodHandlers, Inc.)Reviews 

1,406
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I was so glad to be able to finally get my food handlers! This company was super helpful when I couldn't get my account link to my bosses payment for the course. Their chat help was quick and courteo... See more

Rated 5 out of 5 stars

This was a very user friendly experience! Each subject area was presented well with real world examples and end of each subject had pertinent practice questions. I learned a lot on the topics and... See more

Rated 5 out of 5 stars

I liked the videos, and the text information. Very straight forward. My only complaint is that the test was mainly questions about internal temperatures that things needed to cook at. Which…. I didn’t... See more

Rated 4 out of 5 stars

Excellent training, and that comes from someone who used to create computer based training for a living. Some review questions are a bit ambiguous. I'd like to see some better proof reading in some pa... See more

Company details

  1. Education & Training

Information provided by various external sources

A national, ANSI accredited food safety provider with a focus on affordable training that will ensure we keep the public safe.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,406)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Profile issues

I needed to put my birthday in to start the course and it would not let me update it for multiple weeks, I reached out multiple times via live chat and email and sometimes never even got a response, and it only was fixed almost 3 weeks after I initially bought the course. Very disappointed and a waste of time.

July 18, 2023
utFoodHandlers (eFoodHandlers, Inc.) logo

Reply from utFoodHandlers (eFoodHandlers, Inc.)

Hello Thea,

I am very sorry to hear you had troubles with adding your birthday to the system. Sometimes that particular form prefers certain web browsers, and we are actively working on fixing that.

When pulling up your inquiries I can see that our team reached out to you a few hours after your first email, but I am guessing you maybe didn't see it. I know sometimes our email responses can get filtered to spam depending on your email settings. However, it looks like you chatted with our team the following week and they were thankfully able to help you bypass the issue and start your training.

If there is anything else that we can do to be of further assistance, please don't hesitate to reach out at any time.

Sincerely,
eFoodHandlers Customer Support Team

Rated 5 out of 5 stars

The class was quick and easy

The class was quick and easy to understand which is helpful because I am starting later in the summer so I needed a quick class so that I can start looking for a job as soon as possible.

July 10, 2023
Rated 5 out of 5 stars

No hassle

Transparent pricing, easy navigation, and the ability to obtain a last-minute certification

July 8, 2023
Rated 1 out of 5 stars

It was a nightmare

It was a nightmare. I was toward the end of chapter 6 and everything went bizarre. There were 2 different presenters speaking at the same time. I wasn't able to finish the end of chapter 6. Went to bed at midnight physically and me tally exhausted. Went back on my computer and logged in and it came back to the end of chapter 6 and when I finished that the option to take the test came up and I took the test and did well. Very frustrating experience.

July 6, 2023
utFoodHandlers (eFoodHandlers, Inc.) logo

Reply from utFoodHandlers (eFoodHandlers, Inc.)

Hi Barbara,

I am truly sorry to hear that you had troubles with chapter 6. We hadn't yet been made aware of this possible issue. So thank you for taking the time to informs us so we can do a quick and thorough investigation to insure everything is running properly for future trainees.

It sounds like outside of any possible technical difficulties with chapter 6, the rest of your training experience went relatively smoothly, and you successfully earned your basic food handler certificate. If there is anything else that we can do or if you have any other feedback for us, please don't hesitate to reach out to us at support@eFoodHandlers.com at any time.

Sincerely,
eFoodHandlers Customer Support Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look