Utility Kilt UK Reviews 9

TrustScore 4 out of 5

3.8

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Company details

  1. Kilt Shop and Hire
  2. Clothing Store
  3. Men's Clothing Store
  4. Work Clothes Store

Written by the company

Utility kilt UK is a family-owned business based in the UK. We are one of the leading providers of Scottish kilts for men, women, and its accessories in the UK & worldwide. All our kilts are custom-made according to the requirements of our valued customers. We specialize in manufacturing all kinds of Tartan kilts, Utility kilts, Hybrid kilts, Denim Kilts, and Leather Kilts. Our Kilts are perfect to wear for both formal and informal events. We also offer kilt outfits, Prince Charlie Jackets, Argyll Jackets, and Ghillie Shirts


Contact info

3.8

Great

TrustScore 4 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great purchase

Hello, I am really very satisfied with the purchase of Modern Black Gothic Utility Kilt with Silver Chains. I also use it in a work situation and I felt comfortable. The side pockets with buttons are really practical and the finishes are really well done. I recommend buying.
Massimo Bellomo
Italy

May 12, 2026
Unprompted review
Rated 2 out of 5 stars

Disappointing

The hybrid utility kilt I ordered arrived on time - and I love the Pride of Scotland tartan - but I'm sorry to say that my overall experience has been disappointing. Signing into the website was difficult, requiring multiple attempts and finally finding a workaround by going through 'create account' again. Aside from the payment notification from PayPal and the delivery email from the Royal Mail, there has been zero communication from start to finish. No order confirmation, no receipt of payment, no status updates, no notification of dispatch, nothing. Two messages sent via the contact form on the website were ignored. Phone calls (at international rates) elicited weak assurances that were not fulfilled. I finally managed to force an email out of them at the third attempt. The product did arrive within the stated timeframe, but the kilt proves to be unusable. Despite very careful measurements and meticulous adherence to the instructions (yes, including the one about trouser size), the kilt comes up small, so that I can only wear it on the loosest adjustment setting. The tartan fabric is fine but the black material is more like nylon or polyester, drapes badly and feels unpleasantly cheap. The overlap at the front is insufficient and sits crookedly; it can't be worn without a kilt pin and even then it looks ill-fitting. Never again I'm afraid, and I really can't recommend this company if you're looking for a decent item of clothing.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Seriously Rockin' Kilt

Ordered my kilt on their very clear and easy to use website. 9 days later my kilt was there.
It blows all my expectations!!! So good.
I will definitely use the company again, simply awesome!

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

Awful service.

4 weeks since ordering and the item was only dispatched yesterday 26th June. Won't arrive on time. This company is not in the UK as stated on their website but in Pakistan. Don't deal with them.

June 26, 2025
Unprompted review
Utility Kilt UK logo

Reply from Utility Kilt UK

Thank you for your feedback. We're sorry to hear about your experience and we understand the inconvenience caused by the delay. However, we’d like to clarify that our business is based in the Blackburn, UK. We believe there may have been a misunderstanding.
As for the delivery timeline, we clearly mention on our website that custom-made orders typically takes 3 to 4 weeks to be manufactured and delivered, as each piece is made to order. Your order was placed as a standard (non-rush) order, and it followed the usual delivery timeline. For further assistance you can visit this shipping policy page https://utilitykilt.co.uk/shippings
If you have any further concerns or need assistance, please don’t hesitate to contact our support team. We’d be happy to help.

Rated 5 out of 5 stars

Brilliant Quality and Service

I’m absolutely thrilled with my new kilt from Utility Kilt UK. Delivery was quick and everything arrived in perfect condition. The fit is excellent and the quality really impressive. Highly recommend this company and will definitely be purchasing again

May 25, 2025
Unprompted review
Show reviews in all languages. (9 reviews)

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