UVdesk Reviews 94

The demo was enjoyable. Dharmesh explained every feature with patience. He created an atmophere of efficiency while giving room for questions and comments. I felt my time was valued as well as my curiosities and questions. Thank you for offering this service for getting to know the software.

the demo was detailed and Dharmesh was able to answer all the queries.

Looks like a SaaS definitely worth consideration as it would meet most of our requirements

Darmesh it was good presentation

Great support, very helpful and quick to replied talked to Rajat at their live chat. Also for the other members of the team that I constantly communicate using the Help Desk. Thanks

Very thorough and insightful walkthrough of UVDesk. Very knowledgeable. He knew the product inside and out, which was refreshing.

Good service, help me solve the log in problem soon. Thank you so much

I got a great support from the support team (most of all from Dharmesh Kanwaria and Manika Vats), they really helped me to pinpoint and solve the issue I was facing with UVdesk Helpdesk.
They also proactively checked on me to ask how I was faring with my issue, which was very kind of them.
All in all, a great user experience :)

Guy was great helped me out for my queries I was totally blank and he didnt lose his mind.
great service

Dharmesh did a great job showing all the uvdesk can do and answering all of my questions.

Dharmen really knowledgeable person and really humble and ready to answer all type of question. Great work

Dharmesh was very helpful! He was very professional and knowledgeable about the platform. He answered my questions and was very patience with me. Thank you very much.

Good SaaS. Easy installation. Good professional support.

Always polite and helpful and were given supportive suggestions even when at their side technically everything was in order.
Great thanks to Dharmesh Kanwaria and Sanjeev Papnoi.

My organisation has used another well-known help ticket system for years. UVDesk is more flexible - nearly everything can be customised. Support staff actually read communications and respond with solutions. A month in, we have moved our help desk seamlessly without interruption to members.

Extremely fast support, Rajat has supported me with a quick query that has been resolved super fast do to a small mistake that was omitting.
Fantastic live chat support for an open source app.
Highly recommended.

anchal was knowledge and cleared all my doubts

I didn't expect a live chat with a person. Aanchal is great and provided quick and informative answers.

This software is perfect for our needs! Beautiful interface, good amount of features and customization (especially with email templates).

Not to mention, the *free* support we got on the forums was just amazing. I can't believe this free, open-source software has dedicated forum members eager to help you out with your issues. After setting everything up, it works perfectly!

Awesome support! Tailored to my needs and the solution was provided in a timley manner