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Rated 5 out of 5 stars

An outstanding costumer support, Bought a brand new safety boots from eBay individual seller, after few months had an issue with it. Although wasn’t sure with the outcome, however, contacted Uvex d... See more

Company replied

Rated 1 out of 5 stars

I have now purchased two pairs of safety boots from this company worth over £100 each. these have both completely broken down structurally within a year. I have emailed them and their supplier but h... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience with Lucie. She was incredibly helpful and knowledgeable — she took the time to measure my foot properly and recommended the right size boots along with high-arch insoles.... See more

Company replied

Rated 5 out of 5 stars

From the initial contact, through to the trial of the product, was a great experience. No pushy sale from Fran. She was friendly and clear in her sharing of information. Debbie (our local rep) was als... See more

Company replied

Company details

  1. Safety Equipment Supplier

Information provided by various external sources

uvex is an internationally renowned manufacturer of personal protective equipment (PPE) recognised worldwide for its comprehensive portfolio of products. uvex’s mission is protecting people. All effort is focused on developing high quality, functional and innovative products that not only protect from workplace hazards but work in harmony with the body delivering comfortable, measurable benefits to the wearers health and well-being and most importantly a high degree of wearer acceptance. uvex supply safety helmets, safety eyewear, hearing protection, safety gloves, safety footwear and prescription safety eyewear.


Contact info

3.8

Great

TrustScore 4 out of 5

34 reviews

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Rated 5 out of 5 stars

A brilliant costumer support.

An outstanding costumer support,
Bought a brand new safety boots from eBay individual seller, after few months had an issue with it. Although wasn’t sure with the outcome, however, contacted Uvex directly regarding the matter. What an amazing costumer service Sue has provided. Can not thank enough for the support I got. Brand new Uvex safety footwear provided free of charge and a prompt delivery.
Thank you again.

March 29, 2026
Unprompted review
uvex logo

Reply from uvex

We’re happy to hear that Sue was able to support you and resolve the issue so positively. Providing outstanding customer service is very important to us, and it’s great to know this was reflected in your experience. Thank you for choosing uvex, and please don’t hesitate to contact us again if we can help in the future.

Rated 5 out of 5 stars

Bamboo Twin Flex

Great comfort perfect fit, these are some of the best gloves I have trialed in a long time

February 5, 2026
Unprompted review
uvex logo

Reply from uvex

We’re very happy to hear that the Bamboo TwinFlex® gloves delivered the comfort and fit you were looking for. We really appreciate your feedback.

Rated 5 out of 5 stars

Great Product, Great Service

From the initial contact, through to the trial of the product, was a great experience. No pushy sale from Fran. She was friendly and clear in her sharing of information. Debbie (our local rep) was also great, taking the time to come to our workplace and meet with the team to answer questions and to demonstrate the product. On the back of this, we are now looking to roll out the safety glasses company wide (UK).

February 2, 2026
Unprompted review
uvex logo

Reply from uvex

We’re delighted to hear that your experience with us has been so positive from start to finish. It’s great to know that Fran provided friendly, clear support without any pressure, and that Debbie’s on-site visit helped your team feel confident in the product. Supporting customers in choosing the right protection is what we’re all about, so feedback like this means a lot to us.
If there’s anything more we can do as you move forward with the rollout, we’re always here to help.

Rated 4 out of 5 stars

I am 186kg in weight

I am 186kg in weight, already had serious pain under my feet. But after I started using uvex boots believe me I feel brand new ..

October 30, 2025
Unprompted review
uvex logo

Reply from uvex

Thank you for your review. We’re really pleased to hear that your uvex boots have made such a positive difference to your comfort.

Rated 5 out of 5 stars

Uvex customer service is great

Having had issues with other company safety boots I started using Uvex2 boots about 8 years ago and have found them never to need breaking in, comfortable and light, as a Master Technician I wear them for 12 hours a day on concrete.
Having experienced a problem with the top hooks breaking I found Fran and her team sympathetic and helpful in the extreme resolving the issue to my complete satisfaction ,so I shall continue using Uvex boots and comfort insoles - as a diabetic the combination makes for happy feet😊

December 20, 2025
Unprompted review
uvex logo

Reply from uvex

Thank you for your fantastic review! We’re delighted to hear that your uvex boots have provided lasting comfort and support over the years. It’s great to know Fran and the team were able to resolve your issue quickly and to your satisfaction. If you ever need any further assistance, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

Really great customer service

Really great customer service, allowed me to trial the gloves before ordering. Whilst not quite right for the work environment the Bamboo twin flex gloves were perfect for the majority of our applications especially rope access.

November 3, 2025
Unprompted review
uvex logo

Reply from uvex

Thank you for your review. We’re pleased our team could support you with a trial and that the Bamboo TwinFlex® gloves are working well for most of your applications, especially rope access. If you ever need further assistance or advice on finding the perfect fit for your work environment, we’re always happy to help!

Rated 5 out of 5 stars

I reached out to Uvex because I needed…

I reached out to Uvex because I needed a pair of safety glasses for a fairly specialised use case. I wasn’t sure exactly which model would suit best — I might need anti-fog for indoor use, UV protection for outdoor jobs, and a comfortable fit for long work days. That’s when I spoke to Fran (Francesca) Magari from their customer care team.
She went above and beyond: took the time to understand my working conditions, liaised with colleagues in Germany, and helped me pick a model that meets all necessary safety standards for my tasks. The pair she arranged perfectly matches what I needed. I’m genuinely grateful.
As for the glasses themselves: Uvex does what few others manage. Their design isn’t just about ticking boxes on safety specs — it’s about wearer comfort, practicality, and longevity. The polycarbonate lenses resist impact while being light and clear; the frames fit snugly without pressure, and the glasses stay comfortable for hours. They’re reliable for daily use, whether in workshops, labs, or outdoor work sites.
If any brand deserves the title “professional-grade safety eyewear,” Uvex does. And if there was a star rating for customer service, Fran would get five stars too.

Why I’ve Chosen Uvex
Uvex safety glasses are engineered to meet rigorous standards (EN 166, UV400, impact-resistant polycarbonate lenses).
Their anti-fog, scratch- and chemical-resistant coating technology (uvex “supravision excellence”) makes them far more durable and low-maintenance than typical cheap safety glasses.
Comfort and ergonomics are clearly a high priority: soft-grip arms, metal-free frames, and designs that allow combination with other PPE (e.g. earmuffs, masks) make them much easier to wear day after day.
If you’re looking for safety glasses that offer real eye protection, long-term comfort, and reliable durability, Uvex is a smart choice. And if you get help from someone like Fran / Francesca Magari, you’ll likely end up with exactly the right pair for your needs — not just a “one-size-fits-all” spec. It was unfortunately that I lost my glasses and can’t seem to find locally to me but I would definitely like them again

October 1, 2025
Unprompted review
uvex logo

Reply from uvex

We’re delighted to hear that our safety glasses met your expectations and that Fran was able to provide the personalised support you needed. We’ll make sure Fran sees your kind words, and if you ever need any help in the future, you know where to come!

Rated 5 out of 5 stars

uvex Phynomic Allround - perfect for gym

I bought some uvex Phynomic Allround for general work, where they perform well, but found them awesome as general gym gloves.

Comfortable for wearing for over an hour, provide that additional grip and comfort, and barrier from other people's 'ick' on most bars, free weights, and resistance machines.

Note: would not recommend for any specific sport, or heavy lifting where other factors may need to be considered.

November 21, 2025
Unprompted review
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Reply from uvex

It's great to hear our uvex phynomic allround gloves have found a second home in the gym – grip, comfort, and protection from the dreaded “gym ick” sounds like a win! Thanks for sharing your experience – you’ve inspired us to think outside the toolbox!

Rated 1 out of 5 stars

Very Poor Quality Product, Zero Customer Service

I have now purchased two pairs of safety boots from this company worth over £100 each. these have both completely broken down structurally within a year. I have emailed them and their supplier but have had 0 response both times!

Do not buy these products, they are very poor quality the interior of the sole is made of a foam wrapped in a thin (approx 3mm rubber) there is no way this will protect you from sharp piercing objects in construction

September 11, 2025
Unprompted review
uvex logo

Reply from uvex

Hi James,

Thank you for taking the time to share your feedback, and we're genuinely sorry to hear about your experience with our safety boots.
We take product quality and customer service very seriously, so it's concerning to hear that both pairs have broken down within a year and that you received no response after reaching out. We’d really like to investigate this further and help resolve the issue.

Could you please contact our UK team via safety@uvex.co.uk or 01252 731205 with information about who you spoke to? We currently have no record of your enquiry, so it’s possible it may have been directed to our head office team in Germany rather than our UK customer service team.

Additionally, if you could share any photos of the boots and details such as the model name and where they were purchased, that would help us assess the situation more accurately.
We’re committed to ensuring our products meet the highest standards, and we’d appreciate the opportunity to make this right.

Kind regards,
Jo Breeds
Customer Service Manager
UVEX SAFETY (UK) LTD

Rated 5 out of 5 stars

Fantastic experience with Lucie

I had a fantastic experience with Lucie. She was incredibly helpful and knowledgeable — she took the time to measure my foot properly and recommended the right size boots along with high-arch insoles. Thanks to her expert advice, my new boots fit perfectly and are extremely comfortable. I had been struggling for a long time to find boots that fit correctly, and now I can finally enjoy my work without any discomfort. Truly grateful for Lucie's help!

August 30, 2025
Unprompted review
uvex logo

Reply from uvex

Thank you for your kind words and for taking the time to share your experience.

We're delighted to hear that Lucie was able to help you find the perfect fit. She takes great pride in offering expert, personalised service, and it’s wonderful to know her care and attention made such a difference. We’ll be sure to pass on your lovely feedback.

Enjoy your new boots, and we’re pleased to hear they’re making your workday more comfortable. If you ever need anything else, we’re always here to help.

Rated 5 out of 5 stars

You really need to Hear this ….

After speaking with Francesca Magari about a PPE query, I read her blog "You really need to Hear this …." and while it was not all news to me (ive been in H&S sometime) I found it very engaging and informative and really covered the subject of hearing protection so well.

July 15, 2025
Unprompted review
uvex logo

Reply from uvex

Thank you for taking the time to share your experience. It’s always great to hear from experienced professionals in Health & Safety, and we’re so pleased the article resonated with you and added value.

We’ll be sure to pass your kind words on to Francesca - feedback like yours really makes a difference.

Rated 1 out of 5 stars

New boots absorb water through the sole

I’ve been wearing Quattro pro boots for 10 years now and up until now always found them to be excellent.
I recently purchased a pair and had to send them back because they absorb water through the sole, in the front toe area.
Now this is what usually happens when the boot soles are wearing out exposing a spongy texture under the rubber sole.
I received a second pair, and they leak too.
I sent an email to your customer services to ask if there was a known problem . And to date I have not had a reply.
Needless to say, I am thoroughly disappointed with customer support (can’t be bothered to answer a legitimate question) and the quality of your boots.
I’ve never had a problem like this in 40 years of wearing safety boots.
Update.
Following this review customer services were effective and resolved the issues in a timely manner.

March 6, 2025
Unprompted review
uvex logo

Reply from uvex

Thank you for your feedback, and for your loyalty to the quatro pro boots over the past 10 years. We’re truly sorry to hear about your recent experience and the frustration it has caused.

We understand how disappointing it must be to receive not just one, but two pairs that didn’t meet the high standards you’ve come to expect from UVEX. This is certainly not the experience we want for our customers, especially someone with such a long-standing history with our products.

We also sincerely apologise for the lack of response from our customer service team. This is not reflective of the level of support we aim to provide our customers in the UK, and we’re currently investigating why your enquiry wasn’t addressed in a timely manner.

We’d really appreciate the opportunity to speak with you directly to better understand the issue and see how we can make things right.

Please contact us at safety@uvex.co.uk or call us on 01252 731200, and we’ll ensure your case is prioritised.

Thank you again for bringing this to our attention, and we hope to have the chance to restore your confidence in UVEX.

Rated 1 out of 5 stars

A MISTAKE! I recently decided to try UVEX…

I recently decided to try UVEX sunglasses for the first time after over 10 years of consistently great performance with my Oakleys. Unfortunately, the experience was extremely disappointing.

After just three days of normal use, the UVEX sunglasses were already damaged. Hoping for a reasonable resolution, I reached out to UVEX customer service. I explained the situation and asked if they could offer a free replacement pair, especially since replacement lenses — something I took for granted with quality brands — weren’t available for this model.

To my surprise, the response was curt and unhelpful. UVEX simply suggested that I either contact the retailer where I purchased the sunglasses or buy a new pair. No acknowledgment of the situation, no goodwill gesture — just a flat refusal to assist.

Given how long my Oakleys lasted and the level of support I received from them over the years, this experience with UVEX was extremely disappointing. I expected a much higher standard of quality and customer service. After this, I won't be purchasing from UVEX again.

As an update you’ll see that they asked me to ‘reach out’ to them, which I did on the 28 April and I’ve had radio silence. AWFUL!!!

April 11, 2025
Unprompted review
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Reply from uvex

Thank you for sharing your feedback with us. We're truly sorry to hear about your disappointing experience with our sunglasses and customer service. We understand how frustrating it must be, especially after having such a positive experience with your previous brand.

We apologise for the inconvenience caused and for not meeting your expectations. Your comments are important to us, and we would like to make things right. Please reach out to our team at safety@uvex.co.uk so we can discuss your situation further and find a resolution that ensures your satisfaction.

Thank you for giving us the opportunity to address this issue.

Rated 3 out of 5 stars

My company supplies Uvex SAFETY BOOTS …

My company supplies Uvex SAFETY BOOTS as standard issue.when compared to many other brands
This safety boots after 2 Months scores great being lightweight and comfortable to wear giving you good confidence you are well protected. There is a marking on the outside near the ankle "0il-Fuel Resistant-46 . Not sure what that number means. The lightweight,comfy safety protection feeling of this boot gets completely destroyed by stepping onto flat hard concrete wet surfaces and Checkered Plate made worst if there is film of oil or grease there is absolutely no grip.I am not a shoe designer but on close examination The boot soles although being grooved to make toothed grips is still very flat .The oils I encounter where I work are Silicone, Midel, Antifrogen and numerous high performance greases.and Windscreen Wash .My Team 13 shares the same views on this aspect of this Uvex SAFETY boots.

February 6, 2025
Unprompted review
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Reply from uvex

Thank you for sharing your feedback with us. We're delighted to hear that you find our footwear comfortable. We value your comments and would like to address any concerns you may have. Please reach out to Fran Magari at f.magari@uvex.co.uk so we can discuss your issues further and ensure your safety.

Rated 5 out of 5 stars

Brilliant customer care

I contacted Uvex requiring safety goggles that meet specific needs as i could not find any online. Customer care was second to none. Fran went above and beyond to help find solutions and liased with Uvex colleagues in Germany to ensure I receive goggles that ensured my safety. Fran sent me a pair that met my needs and I now know my eye safety remains intact wearing these. I wholeheartedly recommend Uvex UK with extra special thanks to Fran for being diligent kind and generous beyond any expectation in helping me. It's nice and refreshing to find there are still genuine caring kind individuals on this planet and that there are genuine companies that care. Thank you.

March 14, 2025
Unprompted review
uvex logo

Reply from uvex

Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that Fran was able to meet your specific needs and ensure your safety. It's our goal to provide exceptional service to all our customers. If you ever need further assistance, please don't hesitate to reach out.

Rated 1 out of 5 stars

Goggles

I bought a new pair of goggles from Uvex in Avoriaz. I used the ski goggles only 2 seasons and there is already damage on the goggle. I stocked it good, handled it with care so the damage is really just the poor quality of the goggle. I already tried to contact Uvex but they just send me from here to there, nobody is willing to help me. Poor quality, poor service. Never buying anything from Uvex again.

January 9, 2025
Unprompted review
uvex logo

Reply from uvex

We're sorry to hear you're experiencing issues with your uvex ski goggles. This Trustpilot page is for uvex safety in the UK, and we are not part of the sports division, however, we have been in contact with the customer services team for uvex sports, who would like to assist you further.

Could you please provide them with the following details:
• Where did you first send your reclamation request?
• A picture of the defective item
• A brief explanation of the problem

Please send this information to uvex-sports customer services at sales@uvex.de, and they will be happy to assist you.

We hope this helps.

Rated 1 out of 5 stars

I am very disThe price does not match the quality!satisfied with the quality…

I am very dissatisfied with the quality of Uvex2 shoes, model S3 SRC, made in Italy. I bought these boots in the autumn of 2023, I work as an indoor carpenter and take good care of my shoes. But as of today, the sole has come off in many places and cracked, both on the sides and on the sole. I am very dissatisfied with the quality of the shoes. The price does not match the quality!

October 9, 2023
Unprompted review
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Reply from uvex

We are really sorry to hear this. Please can you email safety@uvex.co.uk with some more details including where you purchased the footwear, the date of purchase and any images so that we can look into this further. Could you also include where you are in the UK so that we can inform your local uvex representative. Many thanks, uvex UK.

Rated 5 out of 5 stars

Brilliant customer care

After buying a pair of UVEX safety boots earlier this year and initially loving them, they started to cause me issues.

I’ll not go into the full story but I cannot praise uvex safety group and especially Rob Jones who contacted me and have sent me a new pair of boots and a spare pair of insoles!!!

Fantastic customer care and support.

Rob, if you get to see this, thank you so much for your time and effort!

Thank you!

September 10, 2024
Unprompted review
uvex logo

Reply from uvex

Thank you for your kind words. I’m glad we were able to help resolve the issue with your safety boots and provide a solution that worked for you. It’s always our goal at uvex to ensure our customers are fully satisfied with our products and the support they receive. It was a pleasure to assist you and your feedback is very much appreciated.
If you ever need anything in the future, please don’t hesitate to contact me.
Best regards,
Rob Jones

Rated 5 out of 5 stars

One Size Doesn't Fit All - True

After struggling for over 2 years with on-going foot issues caused by the standard, compulsory safety shoes supplied by my employer, Amazon, I was at my wits end!
Nobody it seemed could help me - my employer, NHS Foot Care, even Private Orthotic specialists. Then somebody suggested why not try speaking to a company called Uvex, who are one of the largest manufacturers and suppliers of safety shoes based in the UK. To be honest at the time I had never heard of them but now I am so glad I did.

I certainly didn’t expect to be given such genuine and helpful individual support by a large manufacturer. They quickly arranged for me to meet a footwear fitting consultant, Michele, who was particularly helpful, knowledgeable and patient. As part of the complimentary consultation she took an electronic footprint which not only measured the length and width of my foot but also my arch type and pressure points. Using this information she was then able to recommend the correct fitting safety shoes including inner soles.

I was surprised at the depth and breadth of safety shoes that Uvex were able to provide to meet almost any specification. I had assumed that this service was only really available for corporate customer’s but I am so grateful that in such good spirit Uvex extended that level of support to an individual customer. That sort commitment deserves commending, hence I am taking the time to write this review.

Thank you Michele and Uvex for going above and beyond to solve my problem. A problem that had gone on for years solved by Uvex in just a few days!

August 27, 2024
Unprompted review
uvex logo

Reply from uvex

We are very pleased to hear that you were able to find suitable safety footwear that provided you with both comfort and protection. We believe everyone deserves personalised protective equipment, and not just a "one size fits all" solution, so this is fantastic to hear. Thank you for taking the time to provide feedback, we appreciate it.

Rated 5 out of 5 stars

Customer service second to none

Customer service second to none. Having left a rather acerbic review of some safety glasses on one of their distributors site - Axminster Customer Service picked this up with Uvex who then contacted me directly. I couldn't have found a more helpful, knowledgeable and genuine person anywhere. You know who you are !

The end result...some alternative glasses to try out. Opinion? Uvex Pheos glasses are some, if not the, best safety glasses I have ever worn.

10/10 to Axminster and Uvex

August 27, 2024
Unprompted review
uvex logo

Reply from uvex

Thank you so much for your review. At uvex, we always strive for positive feedback, but we also appreciate any feedback to help us improve and so thank you for providing this. We are glad that we have been able to support you in finding you safety glasses that fit, are comfortable and keep you safe. Thank you again for your kind words; it means the world to us.

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