I am new to UV Skinz Sunwear but I am thrilled with my purchase. Customer Service staff are excellent, helpful and so super pleasant. And quick to respond. Finding swim suits is always a challenge - b... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Love love love UV Skinz clothing for my baby! Such cute patterns and outfits (particularly the hooded sunzies!) Grateful to have quality clothing along with sun protection since he’s still under 6 mon... See more
Company replied
The customer service followup is second to none! Really top notch! We have a well made, stylish jacket and couldn't be happier. They were so kind and patient with me, a non-tech grandma! Much appre... See more
Company replied
I love the style of the wrap around. It’s so versatile! My husband loves his rash guard as well. The customer service is impeccable. I placed an order of three items and washed them together. One cam... See more
Company replied
Company details
- Swimwear Store
- also in
- Clothing Store
Written by the company
We are often asked how our UV Skinz are different and what makes them so special. There are a variety of skin protection choices out there. Every day, we do our best to help take the guesswork out of ensuring that you make the best investment in the highest protection rated, most comfortable, fun and fashionable outdoor and swimwear products that will maximize your fun in the sun. Building a family of loyal lifelong customers and partners governs every move we make. If this isn't enough to convince you, well, the proof is in the product!
Contact info
14914 Camage Ave, 95370, Sonora, United States
- 877-887-5469
- help@uvskinz.com
- uvskinz.com
4.7
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
overall really happy
April 9, 2019
Unprompted review
Reply from UV Skinz
Hello Amalia,
Thanks so much for your review. We are thrilled to hear you were 100% satisfied with your purchase. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday – Friday 8 am to 5 pm PST
Missing snap
I ordered a few swim suits and one came with a missing snap.
January 28, 2019
Unprompted review
Reply from UV Skinz
Hello,
Thanks so much for your review. We are so sorry to hear one of your items arrived with a missing snap. That is definitely not in line with our product standards and we would love to make this right as soon as possible. A Customer Service Representative will be in touch with you shortly to confirm the item and get you taken care of. Thanks for bringing this to our attention so we can make it right. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday – Friday 8 am to 5 pm PST
Fast shipping and excellent product
December 28, 2018
Unprompted review
Reply from UV Skinz
Hello Michele,
Thanks for sharing your feedback with us! We're thrilled to hear you love your UPF 50+ protective hats and are glad they are providing you some shade from the sun. We can't wait to fulfill your next order, have a fabulous day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday – Friday 8 am to 5 pm PST
I purchased swimming shorts and tops to…
I purchased swimming shorts and tops to wear in pool aerobics. Prior to purchase
I spoke with a UV Skinz representative to make sure their swimware was chlorine resistant. I've worn the shorts and top for a little over a month and they have not held up. They have small holes, are worn and stretched. I wound not recommended their swimware for aquatic aerobics.
December 17, 2018
Unprompted review
Reply from UV Skinz
Hello Wanda,
Thanks so much for your review. Wow, what an unfortunate experience. We are so very sorry to hear that your items have not held up in chlorine. We can assure you that is not typical of our products and not in line with our company standards. We would love to chat a little bit more about your items and figure out what may be contributing to their structural breakdown. A Customer Service Representative will be getting in touch with your shortly to resolve this matter. Thanks for bringing this to our attention so we can make it right! Have a sun-safe day.
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday – Friday 8 am to 5 pm PST
Excellent service and product.c
December 7, 2018
Unprompted review
Reply from UV Skinz
Hello Lynn,
Thanks for your review! We're thrilled to hear you had an A+ experience. We look forward doing business with you in the future. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday – Friday 8am to 5pm PST
We love the rash guards and the hats…
We love the rash guards and the hats that we ordered. Initially ordered size 6 for my boys who just turned 6 and they were too small. Ended up ordering size 8 but unfortunately I received one size 8 and one size 10. I just kept the size 10 because I needed it for the boys’ swimming lessons right away. I have not tried their swimming trunks yet but all items are well made and good quality.
December 7, 2018
Unprompted review
Reply from UV Skinz
Hello Florence,
Thanks for taking the time to share your feedback with us. We are so sorry to hear you received the wrong size in your exchange order. That is not typical of our customer service and we would love to ship you the correct size right away. A customer service representative will be in touch with you shortly to resolve this matter. We appreciate you bringing this to our attention so we can take the appropriate steps to correct our mistake and deliver you a 5-Star experience. We look forward to talking to you soon. Have a great day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday – Friday 8am to 5pm PST
Just got my UV Skins and
Just got my UV Skins and
Can’t wait to get in the water. They fit and look great!
December 7, 2018
Unprompted review
Reply from UV Skinz
Hello,
Thanks so much for your review. We appreciate your feedback and 5-star rating! We look forward to fulfilling your next order. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday – Friday 8am to 5pm PST
Comfortable and Attractive
The material is super comfortable and looks very attractive. I wore it for vacation swimming, snorkeling, and kayaking in Cancun Mexico. It fully protected my skin, was 100% comfortable in and out of water. It air dried quickly yet was comfortable to wear again when damp.
December 7, 2018
Unprompted review
Reply from UV Skinz
Hello Susan,
Thanks so much for sharing your experience with us! We're so happy you loved your Womens LS 1/4 Zip Sun & Swim Shirt and Swim Tights. We appreciate your business and hope to fulfill your future sun protection needs. Have a wonderful day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday – Friday 8am to 5pm PST
The suit was ill fitting
The suit was ill fitting. Too short in the torso, too long in the sleeves. The leg openings were WAY too large. The zipper was not long enough to get into the suit with ease. Good try, but I had to pay to ship it internationally and pay to return. Not designed for plus size body, even thought they sell plus size items.
December 6, 2018
Unprompted review
Reply from UV Skinz
Hello,
Thank you so much for taking the time to leave a review despite your unfortunate experience with the Womens LS 1/2 Zip Swimsuit. We value feedback like this from customers so we know how we can make adjustments on garment style and fit. We have escalated your comments to our Design Team so they can take the appropriate measures to revise the design of the product. As a customer courtesy, we have refunded your original shipping charge to the credit card on file. Thanks again for bringing this issue to our attention so we can improve. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday – Friday 8am to 5pm PST
Land Wear Great
I haven’t tried my jacket and tights in the water yet, thus the four stars. Both items fit and look great. I like the fabric because it feels great when the clothes are on. The waist on the tights is a little tight, I usually wear a petite 4 or 6. When I opened the little zipper pocket they were just fine. I can’t wait to try out this stuff at the Great Barrier Reef!
December 3, 2018
Unprompted review
Reply from UV Skinz
Hello Eileen,
Thanks for your review! We appreciate your positive feedback about the fabric and fit of your items. Please keep us posted on how the items preform in the water - we are confident you will love swimming in them! Feel free to share your photos from your trip with us by emailing them to help@uvskinz.com. Thanks again for your business, and have a wonderful time at the Great Barrier Reef!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday – Friday 8am to 5pm PST
Ordered my true size
Ordered my true size. Love the fit, look, and style. Received several compliments!
December 2, 2018
Unprompted review
Reply from UV Skinz
Hello Felicia,
Thanks for sharing your experience with us. We are thrilled that your item fit true to size and you are happy with the style and look of the product. We look forward to doing more business with you in the future. Have a great day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday – Friday 8am to 5pm PST
I like the new designs
I like the new designs, but these 2 shirts do not feel like the same quality as my previous UV skins. I bought 2 in 2012 and put them through the rigors of Scuba, snorkeling, water parks, beach time, etc. They held up for 6.5 years. These 2 new ones were snagged after 2 dives.
December 1, 2018
Unprompted review
Reply from UV Skinz
Hello Shane,
Thanks so much for your review. We are so sorry to hear the quality of your most recent Mens Active Sun and Swim Shirts did not preform to your expectations. UV Skinz stands behind our products 100%, so we would love to replace the two shirts for you. A Customer Service Representative will be getting in contact with you shortly confirming the details of the product replacements. Thank you for bringing this to our attention so we can make it right! We look forward to talking with you shortly. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday – Friday 8am to 5pm PST
The experience was good
The experience was good, however, I was surprised that return shipping was not included as it is with so many online purchases.
November 30, 2018
Unprompted review
Reply from UV Skinz
Hello Lesli,
Thanks so much for your review. We appreciate your feedback. As a growing company, we do hope to eventually offer prepaid return shipping. We will definitely pass your input along to our management staff for future consideration. We look forward to providing your future sun protection needs. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday – Friday 8am to 5pm PST
Great Service!
Thanks so much for your prompt service mailing a Sun & Swim Shirt for my grandson, for Christmas. Great service considering the California Fires!
November 29, 2018
Unprompted review
Reply from UV Skinz
Hello Mary Ann,
Thanks so much for leaving a review. We so appreciate your kind words and positive feedback regarding our customer service. We strive for excellence throughout every step of the order process, so we're glad you feel taken care of. We look forward to fulfilling your future sun protection needs. Have a great day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday – Friday 8am to 5pm PST
Christmas gift
Christmas gift, so not sure of fit yet but otherwise good quality and quick delivery.
November 29, 2018
Unprompted review
Reply from UV Skinz
Hello,
Thanks for your review! We appreciate your business and positive feedback, be sure to let us know how the Christmas gifts work out. We look forward to fulfilling your next order. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday – Friday 8am to 5pm PST
Cute bathing suit
Service was excellent . Quick and well packaged. Nice product.
November 29, 2018
Unprompted review
Reply from UV Skinz
Hello Barbara,
Thanks so much for your review. We are thrilled to hear we delivered a five-star customer service experience to you. Our Team works hard to ensure our customers feel 100% satisfied after every purchase. Enjoy your items and have a wonderful day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday – Friday 8am to 5pm PST
Great custmer service!
November 29, 2018
Unprompted review
Reply from UV Skinz
Hello Teri,
Thanks for sharing your feedback with us. We will be sure to pass your compliments on to our Customer Service Team members. We appreciate your business, have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday – Friday 8am to 5pm PST
Fits great.
Everything fit great. I ordered my usual size, it fit as I expected. I ordered swim clothes. I would order again.
November 29, 2018
Unprompted review
Reply from UV Skinz
Hello Hope,
Thanks for your review! We are happy to hear all of your items fit true to size and you are satisfied with the style and performance. We look forward to fulfilling your next order. Have a great day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday – Friday 8am to 5pm PST
Very nice and comfortable!
November 26, 2018
Unprompted review
Reply from UV Skinz
Hello Agata,
Thanks for sharing your feedback with us. We can't wait to do business with you in the future. Have a sun-safe day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday – Friday 8am to 5pm PST
This product was a game changer for us
This product was a game changer for us, we can now take our grandson for a swim even when it’s sunny out!
November 25, 2018
Unprompted review
Reply from UV Skinz
Hello Dennis,
Thanks so much for your review. We love to hear that our clothing is keeping your grandson safe in the sun. We look forward to providing you and your family's sun protective needs in the future. Have a great day!
UV Skinz Customer Service Team
help@uvskinz.com
877-887-5469
Monday – Friday 8am to 5pm PST
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.