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UVU Reviews 

1,638
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 869 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the clothing lines, noting that the materials are exceptionally comfortable, breathable, and durable for intense everyday workouts and running sessions. People also love the remarkably fast delivery times and the smooth website navigation, making purchasing athletic gear exceptionally quick, straightforward, and entirely hassle-free. Some reviewers were not happy with high international shipping costs, taxes, and customs duties that significantly increased their overall expenses. A few consumers additionally noted occasional manufacturing issues regarding clothing durability, such as brand logos peeling off or fabric fraying quickly after minimal use.

What people talk about most

Product

Customers report overwhelmingly positive experiences with product quality, praising the comfortable fit,... See more

Quality

Reviewers mention positive feedback about quality, highlighting that items feel high quality, comfortable,... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast and secure shipping... See more

User experience

Clients share positive opinions on user_experience, highlighting that the buying process is easy, efficient,... See more

Price

People report ambiguous experiences with price, often highlighting high costs associated with international... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love all the clothes enough to keep rocking the brand, but I really wish they would get a US store so they didn't double in price with all the duties+shipping fees. Y'all have so many US ins... See more

Company replied

Rated 5 out of 5 stars

UVU products have been nothing but quality products. Outside of its ethos every product I have purchased has been great as I still wear the V1 tights in which I purchased in 2023 and they have still m... See more

Company replied

Rated 5 out of 5 stars

I’ve followed this brand have been buying this brand since 2019. Seeing the progression of quality of items and attention to detail has gotten better and better each year. This is my favorite running... See more

Company replied

Rated 5 out of 5 stars

UVU continuously delivers high quality running clothes and their services are amazing. I am located in the U.S. and their delivery is fast and efficient. I use UVU for all of my running clothes and wi... See more

Company replied


Company details

  1. Activewear Store

About UVU

Written by the company

Founded in 2017 in the heart of London by Adi Gillespie, UVU was born out of a passion and love for athletic discipline. UVU prides itself on having created a culture and community who share an understanding that sport, and the many facets found within it, has the power to change us for the better.

As a brand we have built a reputation for breaking with convention, exploring new ways to communicate our vision both through product and the visual arts. Our most targeted ambitions for the Club are twofold – to create pieces for the modern day athlete that are functional and strike a perfect balance between sporting excellence and beauty, and to expand our reach through creating iconic, long-lasting, and emotionally driven work to positively impact the sporting community.

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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(1,638)

925 reviews in the last 12 months

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Rated 3 out of 5 stars

The material quality should be better…

The material quality should be better considering the price.

May 19, 2026
UVU logo

Reply from UVU

Thank you for your feedback. We're sorry to hear that the material did not meet your expectations, particularly at this price point. We appreciate your comments and will ensure they are passed on to our product team for consideration. - Team UVU

Rated 5 out of 5 stars

Good

So good very good

April 27, 2026
UVU logo

Reply from UVU

Thank you for the 5 star review! - Team UVU

Rated 5 out of 5 stars

Shipping was very fast

Shipping was very fast, and the overall service was excellent. I’m very happy to finally get my hands on UVU products, as they are almost impossible to find in Japan. I’ll likely be ordering again in the future, and I look forward to shopping with you again. Thank you!

May 24, 2026
UVU logo

Reply from UVU

We are glad to hear this! Thank you for the 5 stars - Team UVU

Rated 5 out of 5 stars

Great stuff

All good, nice materials. Shorts are great, nice cut. shirt is a bit heavy, compared to satisfy space o shirt. Overall great design. Will buy again.

May 18, 2026
UVU logo

Reply from UVU

Thank you for the positive feedback! - Team UVU

Rated 2 out of 5 stars

The return cost according to your courier company is 50% of the value of the T-shirt. This is unacceptable.

I ordered the T-shirt in two sizes because I wasn't sure about the size. I chose one and wanted to return the other one. The return cost according to your courier company is 50% of the value of the T-shirt. This is unacceptable. This information should be shown at the ordering stage. I am disappointed with this policy. The T-shirt itself is ok.

May 21, 2026
UVU logo

Reply from UVU

Hello Patryk,

We are sorry to hear about your experience and appreciate your feedback.

We do offer customers the option to return items using one of our DHL return labels; however, the return cost is determined directly by the courier rather than by us. For this reason, customers are also welcome to return items using a courier of their own choice, as there may be more cost-effective alternatives available locally.

We understand your frustration regarding the return cost and appreciate your comments around making this clearer during the ordering process.

If you have not yet returned the item, please reach out to our customer service team and we would be happy to assist you further with the available return options - Team UVU

Rated 5 out of 5 stars

The quality never misses

The quality never misses and the product always makes you feel undefeatable. Top work guys keep up the outstanding work.

May 20, 2026
UVU logo

Reply from UVU

Thank you for the 5 stars! - Team UVU

Rated 4 out of 5 stars

QUALITY

Given the price, I would expect a better fabric quality.

May 19, 2026
UVU logo

Reply from UVU

Thank you for the positive feedback, we will make sure to pass this feedback on! - Team UVU

Rated 1 out of 5 stars

Disappointing Customer Support from a “Premium” Brand

I usually never write reviews, especially negative ones, because I understand mistakes can happen. But this experience with Uvu was disappointing enough that I felt compelled to share it.

I received a damaged product straight out of the package — the fabric was visibly flawed and the area around the logo had clear quality issues. For a brand positioning itself as premium, this was already frustrating.

What disappointed me even more, however, was the customer support experience. Instead of simply replacing a clearly defective item, I was offered either a 10% refund on a damaged shirt I obviously no longer want to wear, or I had to send the item back for an inspection by Uvu first.

So not only did Uvu ship a flawed product, they also placed the entire burden of resolving the issue onto the customer. As someone with a very busy schedule, I found this approach incredibly frustrating and far from what I would expect from a premium brand.

After this experience, I will not order from Uvu again.

May 26, 2026
Unprompted review
UVU logo

Reply from UVU

Hello Dominic,

We are sorry to hear about your experience and apologise for the disappointment caused.

We do have a specific process that we follow when items are reported as faulty. Customers are given the option to return the item to us for inspection and, if a fault is confirmed, we will always aim to provide a replacement subject to stock availability.

However, to save customers the inconvenience of returning the item, we may also offer a partial refund as an alternative resolution.

If this issue has still not been resolved, we would be more than happy to look into this further for you. Please reach out to our customer service team so we can assist further.

Thank you - Team UVU

Rated 3 out of 5 stars

The screen printing on the pants is…

The screen printing on the pants is starting to peel off

May 10, 2026
UVU logo

Reply from UVU

Hello Ajie,

We are sorry to hear about this!

Please contact our customer service team who will be able to assist you with this issue, thank you - Team UVU

Rated 5 out of 5 stars

Great product

Great product. Comfy and looks good. Smashed a new PB in the shorts. Now a good luck charm

May 7, 2026
UVU logo

Reply from UVU

Thank you for the 5 stars! - Team UVU

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