
Reply from Uzurii
Hi Jovana,
Unfortunately, we do not understand your 1-star review :-) We previously sent your order a second time and shared the tracking & trace details with you on April 23rd. Since then, we have not received any email from you asking where your order was.
On May 7th, we received a new order from you, which was actually good news for us, as it suggested that you had received the first order — which we sent twice — and that you were happy with it.
Regarding your order from May 7th, we also have not received any email from you asking where your order was.
It is very unfortunate that this has been communicated in this way. We truly would have preferred the opportunity to resolve the situation differently, just as we did with your first order.
You are still welcome to contact us at: info@uzurii.com
We sincerely hope you will reconsider your 1-star review.
Team Uzurii




