V1CE Reviews 1,080

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

This was my first time creating this kind of card. I couldn't believe how easy it was! Ronald Villanueva was great to work with. He responded very quickly to my communications. Thank you!

Rated 1 out of 5 stars

System doesn't work very well. tapping your card onto someone else's phone doesn't capture a prospects details, so not useful for being in control of leads. Also, the system doesn't work in rooms wit... See more

Company replied

Rated 5 out of 5 stars

This is the second set of cards I have ordered for my company, and the service couldn't be better! Ronald Villanueva was wonderful to work with on the creation of the cards and Nelli has been equally... See more

Rated 5 out of 5 stars

Nelli deserves a promotion. Phenomenal basic service that’s rare to find these days. I emailed about a change to my original order, and Nelli ensured everything was handled quickly and professi... See more

Company replied


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4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great Service and Product

This is the second set of cards I have ordered for my company, and the service couldn't be better! Ronald Villanueva was wonderful to work with on the creation of the cards and Nelli has been equally amazing whenever I have had questions about using the NFC cards!

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Cards work great

Cards work great, Anytime we need help they are amazing. Nelli was fantastic and helped guide me through the issue i was having.

April 3, 2026
Unprompted review
Rated 1 out of 5 stars

System doesn't work very well and poor customer service

System doesn't work very well. tapping your card onto someone else's phone doesn't capture a prospects details, so not useful for being in control of leads. Also, the system doesn't work in rooms with poor phone signal, so not ideal for all networking events. Requested a refund within 30 days and was rejected by a very unhelpful customer service agent (Shem).

March 25, 2026
Unprompted review
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Reply from V1CE

Hey Matt, Thanks for your feedback, but very sorry to hear this. This is not the kind of experience we like to hear.
Our Operations Manager will reach out to you and sort your issues.

Rated 5 out of 5 stars

Had a great experience with Shem at…

Had a great experience with Shem at customer service fixing an issue with my login credentials. The card itself impresses everyone I use it with.

March 22, 2026
Unprompted review
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Reply from V1CE

Hey Chris, Thanks for your positive feedback. Will share your feedback with our team.

Rated 5 out of 5 stars

Simply excellent service and help

Simply excellent service and help, especially from Nelli. All my problems resolved!!!!

March 20, 2026
Unprompted review
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Reply from V1CE

Hey Darren, Thanks for your positive feedback. Will share your feedback with our team.

Rated 5 out of 5 stars

Great Product, Great Customer Service

Seamless procedure for ordering. Very customizable, which is great. Customer service is quick and responsive. The metal business cards are always a hit when we bring them out - clients are impressed with the technology.

March 20, 2026
Unprompted review
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Reply from V1CE

Hey Priscilla, Thanks for your positive feedback. Will share your feedback with our team.

Rated 5 out of 5 stars

Ronald Villanueva - thanks!

Ronald Villanueva Was great to work with. Accepted all my changes for edits and was very responsive. Looking forward to receiving the card. Already love the digital profile setup. Thanks!

March 19, 2026
Unprompted review
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Reply from V1CE

Hey Dustin, Thanks for your positive feedback. Will share your feedback with our team.

Rated 5 out of 5 stars

Amazing service and professionalism

Arik was amazing and put up with many emails from me. I could not ask for better service or professionalism. thank you.

March 16, 2026
Unprompted review
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Reply from V1CE

Hey David, Thanks for your positive feedback. Will share your feedback with our team.

Rated 5 out of 5 stars

Great product

Great product and the company is also great to deal with, especially Nelli!

March 16, 2026
Unprompted review
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Reply from V1CE

Hey Jeff, Thanks for your positive feedback. Will share your feedback with our team.

Rated 5 out of 5 stars

I had a great experience working with Ronald Villanueva

I had a great experience working with this team. From start to finish, the process was smooth, professional, and very well organized. The design they delivered exceeded my expectations, and it was clear that a lot of care and attention to detail went into the work.

A special thank you to Ronald Villanueva, who was incredibly helpful throughout the entire process. He communicated clearly, responded quickly to questions, and made sure everything was exactly how I wanted it. His professionalism and dedication really stood out.

I’m very happy with the final result and would definitely recommend their services to anyone looking for high-quality work and excellent customer support.

March 13, 2026
Unprompted review
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Reply from V1CE

Hey Ellie, Thanks for your positive feedback. Will share your feedback with our team.

Rated 5 out of 5 stars

Fast design turnaround from Ronald…

Fast design turnaround from Ronald Villanueva, design created, reviewed and confirm in under 24 hours, thank for your support!

March 6, 2026
Unprompted review
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Reply from V1CE

Hey Jamie, Thanks for your positive feedback. Will share your feedback with our team.

Rated 5 out of 5 stars

I had issues with my login

I had issues with my login but Shem was a great help. Prompt and straightforward. Instructions were easy and clear. I thought they were going to leave me in the dark with some bot at first, but it was transferred to a human! We still need human connection amidst all these AI driven frenzies

March 3, 2026
Unprompted review
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Reply from V1CE

Hey Khai, Thanks for your positive feedback. Will share your feedback with our team.

Rated 5 out of 5 stars

Great product

The cards arrived as promised and worked perfectly after connecting to our profiles.

March 3, 2026
Unprompted review
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Reply from V1CE

Hey Gerry, Thanks for your positive feedback. Will share your feedback with our team.

Rated 5 out of 5 stars

Nelli deserves a promotion

Nelli deserves a promotion. Phenomenal basic service that’s rare to find these days.

I emailed about a change to my original order, and Nelli ensured everything was handled quickly and professionally.

I’m excited to receive my new metal business cards in time.

Thank you, Nelli.

February 23, 2026
Unprompted review
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Reply from V1CE

Hey Jacob, Thanks for your positive feedback. Will share your feedback with our team.

Rated 5 out of 5 stars

Customer service always jumps in a…

Customer service always jumps in a helps when needed, quick response times and we are happy with the tap business cards!

February 23, 2026
Unprompted review
V1CE logo

Reply from V1CE

Hey, Thanks for your positive feedback. Will share your feedback with our team.

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