VAG - TEC Reviews 3

TrustScore 3.5 out of 5

3.3

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Company details

  1. Vehicles & Transportation

Information provided by various external sources

About Vag-Tec Vag-Tec was established in 2001 in Germany (Bielefeld) primarily as a retro-fitting specialist for Volkswagen & Audi Group vehicles. Vag-Tec started installing original factory equipment into main dealer's network in Germany since 200...


Contact info

  • Chichester Mews 32, SE27 0NS, London, United Kingdom

  • vagtec.co.uk

3.3

Average

TrustScore 3.5 out of 5

3 reviews

5-star
4-star
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1-star

No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Poor communication. Poor aftercare. Poor service

I recently purchased a full parking sensor kit from them. I checked if everything was plug and play and if they were able to provide everything I needed. The kit turned up with some very crudely Rope wiring/ pin locations on a bit of scrap paper. Unfortunately not all the wiring instructions We're included. I was then ignored for a number of days until I threatened to charge back on my bank until he actually responded to me. They were still unable to provide the correct pinning and in fact gave me incorrect pinning a number of times

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Myself and my husband have used this…

Myself and my husband have used this company for years and we wouldn’t go anywhere else they are fabulous ! Low prices, top quality service and always soo friendly and helpful. We are very fussy with our cars and you won’t find a better garage ! Thankyou 🙏

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Vagtec retrofitted Reversing Camera Audi Q5 FY,Superb Service

Having found the product I wanted fitted to my Audi Q5 FY on their website, (Reversing Camera) I had a few questions and all emails were answered by Rafal promptly and politely. I made arrangements for the work to be done at my home on the following Friday at 11AM and at 11AM on Friday the doorbell rang. The Polish engineer was very pleasant and having conversation with him during the time he was here it was obviouse he really knew his stuff, the car was left as he found it, everything replaced perfectly, and I now have a reversing camera the same as if I had purchased the Car from Audi with it fitted.
Highly recommend them, and cheaper than most of the competition too.

Edit: An update to this review. During the time the engineer was at my home doing the work on my car, we discussed what other work they could do for me. I was interested in one upgrade ye spoke about and asked him to confirm it and get me a price. He told me it would be about a week before he could due to other comitments. I waited two weeks and nothing, I emailed him to remind him and he asked for a few more days, Over a week later I emailed again, I have never heard from them since, it appears Once they have your money you mean nothing to them, it must be wonderful to have so much work you don't give a damn about your current customers. Be warned!

July 19, 2019
Unprompted review

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