Vahdam Teas Reviews 

109
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delicious flavor and consistently high quality of the specialty teas and coffees, noting that these beverages help them feel calmer, more energized, and healthier throughout the day. People also genuinely appreciate the prompt delivery service, safe packaging, and the thoughtful touches included with their online orders. However, some customers also noted frustrating issues with missing items, significant delivery delays, or unexpected physical side effects. A few consumers additionally felt the products were overly expensive, incomplete upon arrival, or simply did not deliver any of the expected health benefits.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the delicious taste, high... See more

Quality

People report positive experiences with quality, highlighting the delicious taste, rich texture, and premium... See more

Order

Reviewers express mixed feelings about their order experiences, with many consumers praising the easy... See more

Price

Users describe mixed feelings regarding the price, as some customers find the products reasonably priced and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many consumers praising fast shipping and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I tried their Ashwagandha Coffee and within 40 days of usage, I realised that this has changed something. Initial few days, were okayish and I couldn't really sense it but within a month I felt less t... See more

Rated 5 out of 5 stars

Amazing coffee! I’m a subscriber. Makes me calmer, no bloating as I used to get after my ordinary first morning coffee. Also having a long term condition for which I take strong painkillers, cutting... See more

Rated 5 out of 5 stars

I started their Ashwagandha Coffee in arounf November during their Black Friday Sale. I was very very skeptical at first because after trying so many adaptogenic coffees in the market which are plain... See more

Rated 5 out of 5 stars

I loved getting samples of teas to find what I love best. The Chai Tea sampler is wonderful and I will be ordering it again I didn't care for the Dubai chocolate tea, but I'm glad I tried it. I... See more


Company details

  1. Food, Beverages & Tobacco

Information provided by various external sources

Vahdam Teas Online | India's Largest Collection of Loose Leaf Teas | Darjeeling Tea, Assam Tea, Chai Tea, Oolong Tea, White Tea | Direct from Source in India


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

109 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(109)

96 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best chai out!

The Chai tea we chose is fabulous - the best chai this side of India. All the ingredients required - just close your eyes and you could be there......

Great service too - swift delivery!

May 2, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely incredible

Absolutely incredible, the energy i received after taking is amazing. Since I finished my Radiotherapy, I have been tried always but drinking VAHDAM COFFEE. I have more energy. It was just like the seller described and advertised. I am happy to buy it. Thank you.

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Stellar, as always.

I don’t even need to wait to leave a review for this tea, because I’m a regular and it’s ALWAYS fresh and satisfactory. I wouldn’t go anywhere else for my favourite blends of Vahdam tea’s. I have my friend to thank for recommending me try these, otherwise I’d never have known where to look. I in turn, always recommend it to my friends looking for new tea’s to try. Very prompt delivery service also.

May 18, 2026
Unprompted review
Rated 1 out of 5 stars

Order not fully delivered and no proper support

I placed an order on 18th March 2026 for three bags of coffee and was charged approximately £50. However, I only received one bag and the rest of the order has not been delivered.

I contacted customer service multiple times but only received generic holding responses with no clear update, no confirmation of the missing items, and no resolution.

Due to the lack of support, I have had to escalate this matter through my bank in order to recover the money for the items I did not receive.

Very disappointing experience. Until this is resolved, I cannot recommend this company.

March 18, 2026
Unprompted review
Vahdam Teas logo

Reply from Vahdam Teas

Dear Bei,
We're truly sorry to hear about your experience. Please accept our sincere apologies for the inconvenience caused. We'd greatly appreciate one more opportunity to review your case and make things right. Kindly reach out to us at help@vahdam.com with your order details, and we will surely investigate the matter and assist you with the best possible resolution.
We value your trust and hope to have the chance to restore your confidence in us.

Rated 1 out of 5 stars

They are such a scam!

They are such a scam!! I never asked for a subscription never asked for it to be ordered to my house. They take your money, then make it hard for you to get in touch with them to get a refund. I’m so sick and tired of these independent people putting stuff on the website and then taking your money your hard earned money without your consent.!!’
It should be a way to sue them and shut them down totally!! Nnnn

April 29, 2026
Unprompted review
Vahdam Teas logo

Reply from Vahdam Teas

Dear Devra, we are very sorry to hear this. Subscriptions are only activated when explicitly opted into, but we take your concern seriously. Please write to us at help@vahdam.com and we will immediately get this checked and resolved for you. We apologize for the frustration caused.

Rated 1 out of 5 stars

Don’t ever buy it

Don’t ever buy it. It’s a totally waste of money. If you buy once they gonna keep on taking money from your account by putting you on subscription. Customer service is zero. Doesn’t matter how many emails you do , you no gonna get response from them. So it’s better not to try it.

March 4, 2026
Unprompted review
Vahdam Teas logo

Reply from Vahdam Teas

Dear R K, we are sorry for this distressing experience. We never want our customers to feel trapped or ignored. Please contact us at help@vahdam.com with your order details and we will get this checked immediately and review your account for any refund due. We appreciate you taking the time to share this feedback.

Rated 1 out of 5 stars

shipping issues and no customer service

SCAM!! SCAM!! SCAM!!
There's no way of contacting the vadham team unless through their email, to which they never respond to. The contact number that they have listed on their website is completely invalid and not a real number.
I started their subscription, which started off fine for the first delivery. Although, this second delivery has gone awful. The system was very prompt in charging me but not very much so with shipping the product. They charged me on the 11th and took them around 4 days to send me an email stating that they had shipped the parcel. When I went to royal mail to track this parcel, they simply can't track it, which is very odd. I can't even contact Vadham about this cause they never answer.
I'm having to dispute charges just to get my money back from them.
Never shopping here again.

April 11, 2026
Unprompted review
Vahdam Teas logo

Reply from Vahdam Teas

Dear Annie, we're truly sorry to hear about your experience. This is certainly not the service we aim to provide. Please reach out to us at help@vahdam.com with your subscription details, and our team will promptly investigate the issue and arrange the best resolution, whether that's locating your parcel, a replacement, or a refund. We look forward to making this right for you.

Rated 1 out of 5 stars

A bad experience with thus company...

A bad experience with thus company.... I didn't receive my delivery an d you don't any any number to contact them... And I can't even get my money back from them...

March 9, 2026
Unprompted review
Vahdam Teas logo

Reply from Vahdam Teas

Dear Laura, we are very sorry you did not receive your order and struggled to reach us. Please send your order details to help@vahdam.com and our team will prioritise resolving this. We apologize for the poor experience and will work to improve our customer support accessibility.

Rated 1 out of 5 stars

Looks nice, but...

Ordered product, they say it was shipped promptly, and they say it arrived in good time. I checked on it and there is a picture of the mailroom... but no package. Well, at least I lost less money than some of the others here.

February 27, 2026
Unprompted review
Vahdam Teas logo

Reply from Vahdam Teas

Dear Valued customer,
We're truly sorry to hear that your package has not been received despite being marked as delivered. Please contact us at help@vahdam.com with your order number, and our team will promptly investigate the matter with the courier and ensure an appropriate resolution.

Rated 1 out of 5 stars

I Feel conned

I Feel conned. I paid £15 for their welcome pack only to recieve 4 tea bags and a few coffee beans. DO NOT BUY THE EELCOME PACK. It will have you feeling far from welcome.A---------

February 14, 2026
Unprompted review
Vahdam Teas logo

Reply from Vahdam Teas

Dear Marcus,
Thank you for sharing your feedback. We are so sorry to hear about your experience. We'd love the opportunity to learn more about your experience and assist you further. Please reach out to us at help@vahdam.com, and our team will be happy to help and ensure you have the best possible experience with us.

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