Valetax 

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See what reviewers are saying

Rated 4 out of 5 stars

When trading with high-impact news with this brokers, spreads don't widen, unlike most other brokers, making it quite helpful for those who prefer to trade on specific news events. Withdrawals are eas... See more

Company replied

Rated 5 out of 5 stars

Really happy with this broker so far! The platform is very easy to use and beginner-friendly. Even using a cents account, I can still trade gold, Brent oil, BTC and many other instruments, which is... See more

Company replied

Rated 3 out of 5 stars

Lately trading portal always slow to be accessed. Also withdrawal took time to clear. Previously valetex was best broker in country but now it's par with others broker. Please improve to get more woun... See more

Company replied

Rated 5 out of 5 stars

So far i enjoy trading using valetax as my platform ....withdrawal is also good...money credited fast into my bank account...tq valetax.... Keep up yr good n efficient service

Company replied

Company details

  1. Finance Broker

Written by the company

Valetax – where exceptional trading meets unparalleled service. We’re committed to empowering traders with the tools to make profitable and efficient trading decisions. We believe in the power of exceptional trading and unparalled service that drives trading decisions in the direction of success. We strive to provide superior technology and unbeatable trading conditions, and a personalised approach to allow our clients and partners to achieve their financial goals.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nice apk trading

March 16, 2026
Valetax logo

Reply from Valetax

Dear Trader,

Thank you for your feedback. We’re delighted to hear that our services and trading conditions are helpful for your journey as a trader. We look forward to supporting your continued growth.

Best regards,
Valetax Support Team

Rated 1 out of 5 stars

Request refund due to MT5 Login Issue

Dear Valetax,

I was unable to log in to my MT5 account during trading session due to a platform/loggin issue. Already submit support ticket and already 6 days but still not settle yet. Valetax say my internet problem but i already show record video i open another broker chart move. This prevented me from accessing my account and managing my open trades. Broker manage not to refund my equity and play victim. Bad service.

March 10, 2026
Unprompted review
Valetax logo

Reply from Valetax

Dear Customer,

Thank you for sharing your feedback. We apologize for the inconvenience caused by the MT5 login issue and understand your concern regarding the impact on your trades.

Please note that earlier we experienced a temporary technical issue that may have affected platform access, which has now been resolved. Regarding your case, we would like to review it in detail.

As you have already contacted support, we kindly ask you to share your ticket number or registered email address again, so we can escalate your case internally and provide you with a clear update as soon as possible.

We appreciate your patience and assure you that we are here to assist you.

Best regards,
Valetax Support Team

Rated 5 out of 5 stars

withdrawal and deposit going well

withdrawal and deposit going well, so fast and satisfy

March 16, 2026
Valetax logo

Reply from Valetax

Dear Trader,

Thank you for your review. We’re pleased to know that you’re happy with our deposit and withdrawal process. Providing fast and reliable transactions is one of our top priorities.

Best regards,
Valetax Support Team

Rated 5 out of 5 stars

nice

i can get it money to easy

March 16, 2026
Valetax logo

Reply from Valetax

Dear Trader,

Thank you for your kind words and positive feedback. We’re glad to hear that you’re satisfied with your experience at Valetax. Your support motivates us to continue delivering the best possible trading services.

Best regards,
Valetax Support Team

Rated 5 out of 5 stars
Valetax logo

Reply from Valetax

Dear Trader,

Thank you for your feedback. We’re delighted to hear that our services and trading conditions are helpful for your journey as a trader. We look forward to supporting your continued growth.

Best regards,
Valetax Support Team

Rated 5 out of 5 stars

Valetax terbaik

Valetax terbaik

March 16, 2026
Valetax logo

Reply from Valetax

Dear Trader,

Terima kasih atas kepercayaan Anda kepada Valetax. Kami bangga bisa menjadi bagian dari perjalanan trading Anda. Kami akan terus menjaga layanan yang cepat, aman, dan transparan untuk kenyamanan Anda.

Salam hormat,
Tim Support Valetax

Rated 5 out of 5 stars

Mantap lah thanks

March 16, 2026
Valetax logo

Reply from Valetax

Dear Trader,

Terima kasih atas ulasan dan sokongan anda. Kami amat gembira mengetahui bahawa pengalaman dagangan anda bersama Valetax berjalan dengan baik dan memuaskan. Kami akan terus komited untuk memberikan perkhidmatan terbaik kepada semua trader.

Salam hormat,
Pasukan Sokongan Valetax

Rated 1 out of 5 stars

Stay away

1. Customer representatives have no clue about company policies. They do not respond for long period of time, testing our patience.
2. It's my just 4th day n I'm stopping with them. Shows my utter bad experiences.
3. For strange reasons, you can not withdraw more than the funded amount.
4. Site looks very basic
5. I gave just 15$ withdrawal, at 8 am today, to test withdrawal. It is yet to get credited n customer representative told me, I have to wait 24 hours 24 hours for 15$? LOL
5. Overall, company needs big time improvement in all departments.
6. I wont recommend

March 16, 2026
Valetax logo

Reply from Valetax

Dear Customer,

Thank you for your feedback.

To review and verify the concerns you mentioned, we require additional details, as the information provided is not sufficient for us to identify your case in our system. Please contact our support team and share your account ID or registered email address, along with relevant transaction details (such as withdrawal request time and amount).

Once we receive the required information, our team will investigate the matter and provide you with a clear update.

Best regards,
Valetax Support Team

Rated 1 out of 5 stars

BROKER SAMPAH WD LAMA

March 16, 2026
Valetax logo

Reply from Valetax

Yth. Customer,

Terima kasih atas ulasan Anda.

Untuk meninjau dan memverifikasi kendala yang Anda sampaikan terkait withdrawal (WD), kami memerlukan detail tambahan karena informasi pada ulasan ini belum cukup untuk menemukan kasus Anda di sistem kami. Mohon hubungi tim support kami dan sertakan Account ID atau email yang terdaftar, serta detail transaksi WD Anda.

Setelah menerima informasi tersebut, tim kami akan meninjau dan memberikan pembaruan yang jelas.

Salam hormat,
Tim Support Valetax

Rated 5 out of 5 stars

Great easy for use

March 9, 2026
Valetax logo

Reply from Valetax

Dear Trader,

Thank you for your kind words and positive feedback. We’re glad to hear that you’re satisfied with your experience at Valetax. Your support motivates us to continue delivering the best possible trading services.

Best regards,
Valetax Support Team

Rated 5 out of 5 stars

Amazing app

March 16, 2026
Valetax logo

Reply from Valetax

Dear Trader,

Thank you for your feedback. We’re delighted to hear that our services and trading conditions are helpful for your journey as a trader. We look forward to supporting your continued growth.

Best regards,
Valetax Support Team

Rated 5 out of 5 stars
Valetax logo

Reply from Valetax

Dear Safwata,

Thank you for your kind words and positive feedback. We’re glad to hear that you’re satisfied with your experience at Valetax. Your support motivates us to continue delivering the best possible trading services.

Best regards,
Valetax Support Team

Rated 5 out of 5 stars

The best in trading

March 16, 2026
Valetax logo

Reply from Valetax

Dear Trader,

Thank you for your kind words and positive feedback. We’re glad to hear that you’re satisfied with your experience at Valetax. Your support motivates us to continue delivering the best possible trading services.

Best regards,
Valetax Support Team

Rated 5 out of 5 stars

Simple website

Simple website, very eazy to know the website, trusted broker and fast withdrawal

March 16, 2026
Valetax logo

Reply from Valetax

Dear Trader,

Thank you for your review. We’re pleased to know that you’re happy with our deposit and withdrawal process. Providing fast and reliable transactions is one of our top priorities.

Best regards,
Valetax Support Team

Rated 5 out of 5 stars

very faster and good servis

good,faster,,tip top sevis

March 9, 2026
Valetax logo

Reply from Valetax

Dear Trader,

Thank you for your kind words and positive feedback. We’re glad to hear that you’re satisfied with your experience at Valetax. Your support motivates us to continue delivering the best possible trading services.

Best regards,
Valetax Support Team

Rated 4 out of 5 stars

very useful

very useful

March 16, 2026
Valetax logo

Reply from Valetax

Dear Trader,

Terima kasih atas ulasan dan dukungan Anda. Kami sangat senang mengetahui bahwa pengalaman trading Anda bersama Valetax berjalan dengan baik dan memuaskan. Kami akan terus berkomitmen memberikan layanan terbaik untuk seluruh trader.

Salam hormat,
Tim Support Valetax

Rated 1 out of 5 stars

Scam

Scam. Just loose money all the way and never ending

March 16, 2026
Valetax logo

Reply from Valetax

Dear RANNY TAN,

Thank you for your feedback. We’re sorry to hear about your experience.

Based on the information provided in your review, we are unable to identify the specific case in our system. To investigate this matter properly, please contact our support team and provide your account ID or registered email address, along with details of the issue you experienced.

Once we receive the required information, our team will review the matter and assist you accordingly.

Best regards,
Valetax Support Team

Rated 1 out of 5 stars
Valetax logo

Reply from Valetax

Dear Trader,

Thank you for bringing this matter to our attention. To help us investigate and resolve the issue accurately, please contact our support team and share your registered email address or account ID. We are committed to addressing your concerns and improving your experience with Valetax.

Best regards,
Valetax Support Team

Rated 1 out of 5 stars

Delays in withdrawal and deposit of…

Delays in withdrawal and deposit of money

March 15, 2026
Valetax logo

Reply from Valetax

Dear Trader,

Thank you for sharing your feedback. At Valetax, we place great importance on client satisfaction and professional service, and we strive to ensure every trader has a positive experience with us.

Regarding withdrawal timing, processing speed may occasionally vary depending on the payment provider, verification procedures, or transaction volume. That said, we continuously work on optimizing our systems to deliver faster and more efficient transactions.

If you currently have any pending withdrawal, please contact our support team with your account details so we can review and assist you promptly.

Best regards,
Valetax Support Team

Rated 5 out of 5 stars
Valetax logo

Reply from Valetax

Dear Trader,

Thank you for your kind words and positive feedback. We’re glad to hear that you’re satisfied with your experience at Valetax. Your support motivates us to continue delivering the best possible trading services.

Best regards,
Valetax Support Team

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