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See what reviewers are saying

Rated 5 out of 5 stars

I purchased Canada Goose winter boots online late on a Sat night; it arrived at my NYC apt by Wed afternoon! Shipping box sturdy and secure; original Canada goose box and packaging, boots pristine an... See more

Company replied

Rated 5 out of 5 stars

Looking for one particular bag, I was very happy when I finally found it at Lungolivigno, which offers an amazing choice and a fair range of prices. The website is very user-friendly and well con... See more

Company replied

Rated 5 out of 5 stars

Purchased a pair of Golden Goose shoes for $321 when it normally retails for $665 in the US. DHL handled the delivery from Italy to USA ($30 fee) and no issues were noted. My order arrived perfect... See more

Company replied

Rated 5 out of 5 stars

Before buying my designer bag I messaged customer service and received prompt replies and information as shipping was to me here in London. They put my mind at rest as this was my first order from the... See more

Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Shoe Store
  5. Women's Clothing Store

Written by the company

VALICO, four multi-brand stores in Livigno, in the heart of the Italian Alps, and an online boutique. We offer a curated selection of high-end, premium and emerging brands, featuring ready-to-wear, accessories and footwear for women and men. Our goal is to offer quality, style and a distinctive shopping experience, both in-store and online.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

261 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

What a beaut

Thank you! Love the bag, and the color. Absolutely beautiful. Will order from you again in the future. Thank you!

February 2, 2021
VALICO logo

Reply from VALICO

Thank you for shopping with us! We are always at your disposal :)

Rated 5 out of 5 stars

The customer service is A plus

The customer service is A plus . Extremely helpful and responsive.
Thank you so much Michela .

February 2, 2021
VALICO logo

Reply from VALICO

Dear Jens, a big thank you from me and the Lungolivigno staff for your feedback. Michela.

Rated 5 out of 5 stars

Good purchase

Good purchase. Found the golden goose shoes that I liked for cheaper than other sites. Shipping cost was reasonable.

February 2, 2021
VALICO logo

Reply from VALICO

Thank you for shopping with us! We really appreciate your feedback.

Rated 5 out of 5 stars

Great experience

January 7, 2021
VALICO logo

Reply from VALICO

Thanks for the positive feedback. Your opinion is very important to us!

Rated 3 out of 5 stars

Not the greatest

For starters I just switched it to English on the previous page and it's back to I Italian. Secondly, the item does not fit but it will cost me almost as much to return it. Unsatisfied

January 7, 2021
VALICO logo

Reply from VALICO

Hello Jeff,
we are sorry that you have had problems with our site. We have checked and we find no problems. If you still have problems in the future, please contact us at our email address: customercare@lungolivigno.com .

I'm sorry that you had a bad experience with our service. Our return conditions are stated explicitly and directly at the time of purchase.

Rated 5 out of 5 stars

legit

got common projects, its legit

December 14, 2020
VALICO logo

Reply from VALICO

Thank you for shopping with us!

Rated 5 out of 5 stars

I’m so happy to my purchasing

I’m so happy to my purchasing. Shipping was fast. Took 10 days from I place the order to delivery. Ordered from US (covid-19 usually take longer). The customer service was good. Fast reply and answer clearly. The item I got the price was so impressive. Couldn’t find any website can bit the price.

December 9, 2020
Unprompted review
VALICO logo

Reply from VALICO

Great feedback! Thank you for choosing Lungolivigno Fashion!

Rated 5 out of 5 stars

I ordered from the US

I ordered from the US - the package came very quickly and excellent customer service. I'd shop here again!

December 8, 2020
VALICO logo

Reply from VALICO

A big thank you for your feedback from the Lungolivigno Fashion team!

Rated 5 out of 5 stars

Great service and communication

Great service and communication. I am based in the US and placed an order during Black Friday on 11/29. Received Customer Care's follow up the next day and reminded me the duty will apply based on my order value, which I confirmed. Received the package on 12/7.

December 7, 2020
Unprompted review
VALICO logo

Reply from VALICO

Thank you for shopping with us and for your precious feedback. We are always at your disposal!

Rated 5 out of 5 stars

!!!I love this store!!

!!!I love this store!!! I ordered 3 pair of Premiata snickers, all new collection with -50% discount. All 3 perfect quality, servise excellent and all arrived on time

December 4, 2020
VALICO logo

Reply from VALICO

Thank you very much!!!!
We look forward to see you soon for another online shopping experience with us!

Rated 5 out of 5 stars

Happy Customer from Canada

I was looking for a particular color and was led to lungolivigno fashion. Initially skeptical but I gave it a benefit of a doubt after so much research :). My bag arrived perfect, looks neat and beautiful. Delivery was fast and communication was amazing.
I will be ordering again very soon.

December 2, 2020
Unprompted review
VALICO logo

Reply from VALICO

Thank you for shopping with us! You feedback is really appreciated! We do our best in order to have our customers completely satisfied.

Rated 5 out of 5 stars

Great experience as usual

Great experience as usual. Happy with my purchase.

October 20, 2020
VALICO logo

Reply from VALICO

La felicità dei nostri clienti è importante per noi.
Ti ringraziamo per averci scelto per il tuo shopping!

Rated 5 out of 5 stars

Love the shoes

October 20, 2020
VALICO logo

Reply from VALICO

Siamo molto felici che il prodotto soddisfi le tue aspettative. Grazie per l'acquisto con noi!

Rated 5 out of 5 stars

I had more than one order placed with…

I had more than one order placed with this website and was always happy witht the service and fast shipping. Will definitely purchase again Thank you

October 1, 2020
Unprompted review
VALICO logo

Reply from VALICO

You're very kind! The customer satisfaction is very important to us.
Thanks a lot for shopping whit us!

Rated 5 out of 5 stars

Always kind.

Always kind.
Please keep looking for good products.

October 1, 2020
Unprompted review
VALICO logo

Reply from VALICO

The search for good products will always be our main quality.
Thanks!

Show reviews in all languages. (261 reviews)

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