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See what reviewers are saying

Rated 4 out of 5 stars

The ordering process was easy. The product when it arrived was excellent however the was an error in quantity delivered to what was advertised. I informed them and it was corrected quickly with the... See more

Rated 5 out of 5 stars

This company really stands out for their customer service. Chris took the time to answer all my questions about brick styles and durability and even suggested a few alternatives that worked perfectly... See more

Rated 5 out of 5 stars

The team at Valleys were so helpful in helping us find the right products for us. Lani was exceptionally knowledgable on the type of materials available and what would best suit our needs. The materia... See more

Rated 5 out of 5 stars

Fantastic service again! We've ordered from these guys twice now for large brickslip projects and both orders have gone smoothly. Excellent quality product and a swift delivery turnaround, can't be fa... See more

Company details

  1. Landscaping Supply Store

Written by the company

Supplier of quality Landscaping materials to both trade and public. With high stocks and fast delivery. Weather you need porcelain paving, Sandstone Paving, jointing compound or sleepers, we've got you covered. Valleys Group pride on customer service with it being the forefront of what we do.


Contact info

4.1

Great

TrustScore 4 out of 5

53 reviews

5-star
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Rated 5 out of 5 stars

Artificial growing wall

We ordered the artificial growing wall. The quality was excellent for the price. We damaged one panel and needed to order more unfortunately they were out of stock! I spoke with Amanda who went above and beyond to find us a panel and sent it to us the next day free of charge. We highly recommend Valley Group and will definitely use them again.

May 27, 2023
Rated 3 out of 5 stars

Slow delivery

Took longer than expected to arrive

May 4, 2023
Valleys Group logo

Reply from Valleys Group

Hello Sir, as my email to yourself this morning we have tracked the parcel and is showing as delivered. with requested t get in touch if this was not the case so we can resolve this for you. if the parcel has still not arrived please give us a call and we will resolve this for you ASAP.

Rated 1 out of 5 stars

Very bad - Really disappointed

Really disappointed, ordered brick slips 17/04. Promised they would be with me by now. Chase for updates and struggle to get them from Nicki and Lani. Really disappointed. Their site notes they do big projects but they don’t have enough stock for the bricks I want for a small house extension..

May 5, 2023
Unprompted review
Rated 5 out of 5 stars

Prompt professional service

I ordered 7 sleepers for a garden project and they were delivered the next morning !!
Everyone I spoke to, including the delivery driver was extremely polite and helpful.
Will definitely be using them again

April 2, 2023
Rated 5 out of 5 stars

Paving purchase

Easy to purchase and order online for the goods I require also at a very affordable price along with excellent delivery times

March 28, 2023
Rated 5 out of 5 stars

A most professional organisation with friendly and knowledgeable sales and logistics personnel. Spot on service.

Every aspect of my dealings with this company has been first rate.

I was looked after by very helpful and knowledgeable people when making my initial phone enquiry, and when I called in to pick up some samples.

Their showroom is wonderful with all the product available to see, in situ, all over every available piece of wall space.

Again, on site, the staff could not have been more courteous and helpful. They also insisted that I take my samples free of charge, even though the website showed a small charge for each one.

My shipment arrived as promised and very carefully packaged to avoid breakages.

A first rate service from a first rate organisation. Thank you.

February 11, 2023
Unprompted review
Rated 5 out of 5 stars

Great service, reliable delivery and top quality products!

The main reason why Valleys stood out for me was the product knowledge and recommendations after listening to us about what we wanted from our garden renovation. I didn’t realise just how much of our garden materials that could be bought from this business initially. We ended up purchasing decking, Astro turf, sleepers and a patio set. Everything supplied arrived in advance of when our landscapers needed it and I can tell that everything is of a very high quality which was so important to us. If you are having any work done on your garden and you want good service, reliable delivery and really good quality products then I would reach out to Valleys! I am so happy with our experience.

February 21, 2023
Unprompted review
Rated 5 out of 5 stars

We have used this company on many…

We have used this company on many occasions and their service has been outstanding in all fields, from sales team very friendly and helpful, transport delivered on time everywhere we requested in the country!
All staff I have dealt with on a number of occasions have always a great help. The products are always on the money!

February 10, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service again!

Fantastic service again! We've ordered from these guys twice now for large brickslip projects and both orders have gone smoothly. Excellent quality product and a swift delivery turnaround, can't be faulted.

January 13, 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Professional, prompt and friendly service. Quality product my pavers were very happy with. Good price, quick delivery. Would recommend.

September 23, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service I’ve used

Absolutely fantastic service I’ve used
This company before never a problem delivery on time quality of brick slips .and great thank you to the office staff especially Nikki nothing is to much trouble .
Many thanks
Corey

November 30, 2022
Unprompted review
Rated 5 out of 5 stars

Number 1 for landscaping materials …

I’ve been using valleys for about 8 months now, each time they have been very helpful. They have a huge selection of quality materials to help me complete my landscaping projects and are very competitive with cost also, I will continue to use them in future and always recommend them to customers and other landscapers.

April 3, 2022
Unprompted review

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